Multiple and ongoing temp projects and assignments in a Team Lead role.Team Lead Childrens Behavioral Health Home- supervisory role Oct 2017-Jan 2018 (temp)Team Lead Head Start Children's OP Therapy- billing, claims& records Jan 2018-current (temp)Team Lead CQI- programs record review, data review March 2018- current (temp)Team Lead Intake Access- processing agency referrals April 2018- current (temp)

Worked as QAM covering ME, RI, NH and CT. Developed audit templates and reports for employee, contractor and individual files to meet state regulation and agency policy. Redesigned and executed agency satisfaction surveys, improving the return rate on contractor and employee responses. Chaired and facilitated committee meetings responsible for developing/updating agency best practices, policy and procedure. Site Administrator for Docstar/Eclipse electronic filing system. Responsible for auditing programs, employees and contractors files, report on findings, and develop Plans of Correction as needed. Work with different departments and teams within agency to complete projects as assigned.

Oversee program development for adults with developmental disabilities from Sanford to Portsmouth. Provide direct supervision and support to Coordinators who manage teams of Direct Support Professionals, and individuals' community and residential programs. Oversee contractor obligations within the region, work to grow program availability and support services within assigned area. Manage staff payroll, contracts, and assist with HR and training needs.

▪ Provides supervision to Wraparound team facilitators in the field and office. Creates a comprehensive assessment of the identified client’s functioning to include both strengths and needs. Identifies community and natural resources for the client to utilize to meet their needs. Reports quarterly to Department of Corrections on agency caseload information. Reports monthly to finance to supply information on non-MaineCare grant clients. Assists with disputing held claims with MaineCare. Coordinates with Department of Corrections to ensure meeting contractual obligations, and collects data from families served to monitor fidelity to the Wraparound process. Carries part time case-load of Children's Case Management and High Fidelity Trauma Informed Wraparound cases. Completes comprehensive discharge planning. Reaches out to and provides education on Wraparound to potential community partnerships, and works to maintain positive relationships with the Juvenile Justice System, the different legal branches and state district courts.