- Broad set of responsibilities including HR and Facilities Mgmt as well as conflict management, bookkeeping and money handling .- Oversee product procurement, invoicing, sales tax calculation returns management, AP, AR, account reconciliation, warranty and service claims management as well as resources for: AR collections, service call dispatching and service billings, shipping, receiving, courier services, maintenance and reception. - Manage general accounting services such as G/L, month end, mid month accounting, budgeting and forecasting and expense control. Responsible for year end system close out and related tax information preparation to tax accountant.- Process new hires, update personnel guide, update intranet with new forms and policies. - Coordinated office relocation to new facility, including: utilities and telephony set-up, equipment and capital relocation by moving service, floor plan design.

- Responsible for leading, planning, scheduling and organizing staff assignments. Prepared performance evaluations on productivity, development and additional training recommendations. - Coordinated monthly service billings to ensure all service had been billed for the month and generated utilization/realization report for senior management.- Manually calculated commission report for sales reps on a monthly and quarterly basis.- Reviewed month end financials and made appropriate accruals.- Coded invoices for accounts payable processing.- Reviewed weekly margins to ensure proper rebates were being collected.- Analyzed warranty reimbursements for profitability.- Coordinated training for employees within department for staff development. - Resolved high level customer service issues.- Handled inbound, escalated customer calls to resolve service issues.