Renee Pulliam, M.S. Email and Phone Number

Lead software applications from development to production by verifying requirements coverage throughout the entire SDLC and warranty period. Coordinate testing process through staff, defect management process and create metrics. Align with Project Manager and team to ensure quality delivery of applications globally.

Manage 5 resources offshore on 11 projects to develop IT strategy/plans for new software development and upgrades. Manage the development, plan and implementation of new applications and upgrades to existing computer systems and software packages, utilizing ALM 12.2 and TFS to plan, test and track issues. Develop and manage budgets, resources, schedules, scope, time, costs, risks and communications. Develop project management plans, manage project execution, estimate activity durations, control… Show more Manage 5 resources offshore on 11 projects to develop IT strategy/plans for new software development and upgrades. Manage the development, plan and implementation of new applications and upgrades to existing computer systems and software packages, utilizing ALM 12.2 and TFS to plan, test and track issues. Develop and manage budgets, resources, schedules, scope, time, costs, risks and communications. Develop project management plans, manage project execution, estimate activity durations, control schedules, distribute information, identify risks, control scope and close multiple projects simultaneously every 3-6 months. • Develop feasibility studies to analyze existing processes and identify cost inefficiencies, and obsolete data, while saving time and cost by combining multiple processes into one and archiving obsolete data.• Proactive in setting up training sessions with Developers and BA’s to obtain missing information.• Received Management Applause for Service Quality (July 2014).• Trained offshore team members in Quality Assurance Methodology.• Developed a personnel allocation spreadsheet utilized by team to track project hours against multiple projects and resources to identity time allocation percentage each month.• Interview potential hires using a rating scale to assess skill levels. Show less

Served as Consultant on The R2.1 Atlas Program to management quality assurance on an integrated, standardized trading and risk management platform, utilizing OpenLink Solarc Right Angle (SRA), SAP, and TSW. Independently managed test plans, while working with developers to resolve software issues. Managed process improvement of multiple interfaces to include BizTalk, Lynx IA, GARM eConfirm, ZEMA ICE, and EnergyCredit (Temenos). Managed 9 projects simultaneously, managing resource… Show more Served as Consultant on The R2.1 Atlas Program to management quality assurance on an integrated, standardized trading and risk management platform, utilizing OpenLink Solarc Right Angle (SRA), SAP, and TSW. Independently managed test plans, while working with developers to resolve software issues. Managed process improvement of multiple interfaces to include BizTalk, Lynx IA, GARM eConfirm, ZEMA ICE, and EnergyCredit (Temenos). Managed 9 projects simultaneously, managing resource allocations and identifying over/under allocations. Developed a ‘New Hire Test’ to use when interviewing new applicants, identifying strengths and weaknesses to recommended strong candidates.• Received kudos from PM for development of a SAP User guide inclusive of instructions and screenshots, which was distributed to business users.• Developed a Solarc Right Angle (SRA) user guide for business users company-wide.• Interview potential hires using a rating scale to assess skill levels.• Developed strong relationships with PMs, Business Users and BA’s, and Directors. Show less

Serve as Consultant to provide quality assurance and production support throughout the software development and QA life cycle for Energy Credit, a global credit risk management solution for gas, power, oil, emissions, derivatives, collateral, exposure, and security across North America, Europe and Singapore. Energy Credit provides Shell the ability to capture, measure, monitor, and report credit exposure and manage trading and risk management, as well as logistics and operations functions for… Show more Serve as Consultant to provide quality assurance and production support throughout the software development and QA life cycle for Energy Credit, a global credit risk management solution for gas, power, oil, emissions, derivatives, collateral, exposure, and security across North America, Europe and Singapore. Energy Credit provides Shell the ability to capture, measure, monitor, and report credit exposure and manage trading and risk management, as well as logistics and operations functions for key energy markets. Manage a team of 5 testers in London and Houston, while developing test plans, managing risks, schedules and costs for manual and automated testing. Manage defect meetings with users and developers for all integrated systems to include SAP, XML, Security, Counterparties Reports, Openlink Endur 8.0, Nucleus, foreign exchange rates, settlements, invoices and interest rates. Meet with business users to provide training and production support for acceptance testing by gathering and documenting end-to-end instructions for party agreements, bank covers, letters of credit, country insurance, exposure, and payments for Gas, PWR-PHYS, PWR-SWAP, CO2, Crude Oil, and Emission deals. Compile a 2000+ requirements matrix, map test cases and verify all requirements are tested. Utilize SQL to verify Oracle DB converts to SQL Server 2005. Verify and analyze large financial data migrations to verify trends, calculations and data conversions. • Deliver solutions that save time and increase customer satisfaction.• Train teams in test methodology and work closely with Developers, Managers and Clients to reproduce defects, determining cause and effect until resolved.• Develop test strategy and performance testing with detailed descriptions of entry and exit criteria, infrastructure requirements, team responsibilities, and design documents. Show less

Serve as Test Analyst for Dong Energy, one of Europe’s largest energy company, providing gas, power and related products to over 50 million customers in the Nordic Region. Work closely with business users in an agile environment to gather requirements, train users and test settlements and invoices for Openlink Endur 8.0, a fully integrated, front-through-back-office solution for managing trading and risk management, as well as logistic and operations functions in the key energy markets, such as… Show more Serve as Test Analyst for Dong Energy, one of Europe’s largest energy company, providing gas, power and related products to over 50 million customers in the Nordic Region. Work closely with business users in an agile environment to gather requirements, train users and test settlements and invoices for Openlink Endur 8.0, a fully integrated, front-through-back-office solution for managing trading and risk management, as well as logistic and operations functions in the key energy markets, such as crude, electricity, natural gas, refined products, metals, weather and emissions. Write test cases in Quality Center for all energy markets and coordinate user acceptance testing. Coordinate regression and end-to-end testing, including deal capture, confirmations, reservations, settlements, invoices and SAP. Develop UAT test scripts, sign-off documents and answer questions on functionality. Write defect reports and work closely with Developers to resolve critical issues, providing status reports on readiness of application in real-time. Write use cases to decompose requirements and functional specifications for ease of testing. Serve as Test Automation Engineer, utilizing QTP to automate windows and web applications by parameterizing data, creating checkpoints and synchronizing scripts. Develop loops and conditional VBScripts to access data table/database values, create standard, table, text, bitmap and database checkpoints, while outputting values. Import Excel sheets into data table to test various data scenarios and compare data with output results for analysis. Create reusable actions to eliminate redundancy, saving time and resources with repeatable scripts.  Imported all requirements into Quality Center. Restructured all existing test cases to include full requirement. Discovered all requirements were not covered so, rewrote every single test. Re-wrote functional specifications to include more details for easy comprehension by users. Show less

Serve as QA Manager and Tester to integrate a Teacher Tools Initiative online project for the integration of four stand-alone toolbox components (i.e., CLEAR Online, PASS, Crystal Reports and Security Provider) into a single online product with seamless integration of an on-line curriculum and teacher/student performance metrics. Develop test plans, change control and defect management processes for manual and automated testing of various programming languages (.Net, ASP, VB.NET, Java, C#).… Show more Serve as QA Manager and Tester to integrate a Teacher Tools Initiative online project for the integration of four stand-alone toolbox components (i.e., CLEAR Online, PASS, Crystal Reports and Security Provider) into a single online product with seamless integration of an on-line curriculum and teacher/student performance metrics. Develop test plans, change control and defect management processes for manual and automated testing of various programming languages (.Net, ASP, VB.NET, Java, C#). Replicate defects for Developers using PVCS. Test new functionality and change requests using 7 testing strategies to include, regression, data migration verification, manual testing, destructive, integration, end-to-end, AS400 database verification and QuickTest Pro 8.2. Develop requirements matrix to map each requirement to a test case. Conduct stress testing using LoadRunner.• Develop slideshow presentations for client and end-users on defect management. • Perform data validation to validate calculations and compare data from various pages.• Serve as TestDirector Admin to add users, set security, install, and configure user rights.• Recognized for finding a ‘deal-breaking’ bug before production. Show less

Managed 6 applications and 20 people in a PeopleTools and PeopleSoft 8.4 CRM, SAP and CIS upgrade for a Revenue Management System. Performed data conversion testing, in conjunction with functionality testing on a MAS conversion to PeopleSoft. Wrote strategies and test plans, status reports and comprehensive defect analysis reports. Utilized TestDirector and TOAD for testing and logged defects into PVCS. Developed a requirements matrix to map requirements to test cases and wrote simple SQL to… Show more Managed 6 applications and 20 people in a PeopleTools and PeopleSoft 8.4 CRM, SAP and CIS upgrade for a Revenue Management System. Performed data conversion testing, in conjunction with functionality testing on a MAS conversion to PeopleSoft. Wrote strategies and test plans, status reports and comprehensive defect analysis reports. Utilized TestDirector and TOAD for testing and logged defects into PVCS. Developed a requirements matrix to map requirements to test cases and wrote simple SQL to validate data conversion. Interacted with Developers and Managers to clear defects. Trained Developers on migration documentation and attended migration meetings to defend or reject code prior to migration to production. Trained staff in testing methodology.• Recognized for ‘Saving The Day’ the day of a user demo in Phoenix.• Trained 2 business users on new system and answered questions for 4 days.• Standardize and manage the entire quality process. • Reduce application deployment risk. • Improve application quality and reliability. • Served as TestDirector Admin to add users, set security, install, and configure. Show less

Met with business users and gathered requirements for an on-line energy and commodities trading application for The Rocket Project, a web-based client server system intended to serve Dynegy’s traders as well as be an interface from Dynegy Direct to the trade processing systems, such as Openlink Endur. Integral in interviewing 37 business users and traders to gather requirements and develop test cases to create a regression test suite to be performed independently and exported to TestDirector.… Show more Met with business users and gathered requirements for an on-line energy and commodities trading application for The Rocket Project, a web-based client server system intended to serve Dynegy’s traders as well as be an interface from Dynegy Direct to the trade processing systems, such as Openlink Endur. Integral in interviewing 37 business users and traders to gather requirements and develop test cases to create a regression test suite to be performed independently and exported to TestDirector. Analyzed processes, wrote functional designs, and test cases, while testing the system. Served in Business Analyst meetings with business resources developing requirement and system designs. Experienced with hosting interviews and stakeholder information gathering sessions to compile information collected in a well organized report or presenting results to project team. Documented and supported traders in a front office environment. Experienced with the involvement of in-house compliance or auditing of current positions and system security. Worked with the back office of trading and scheduling departments to ensure proper documentation, recordkeeping and access to financial information. Worked with users from the back office to focus with link to front office and operations for the purpose of ensuring availability of financial data. In-depth knowledge working on projects gathering business requirements, conducting process design, modeling in systems such as OpenLink, SolArc, TradeCapture and testing functionality in the trading and oil downstream business areas. Performance review cites:• “Renee continually receives client accolades and has received Spherion recognition.”• “Consistently exceeds deliverable expectations.”• “Renee has continued to take the initiative to get the job done.” Show less

Served as Contractor for aerospace industry (Allied Signal & Honeywell) and Food & Drug Administration (FDA). Served as Consultant to perform Software Independent Verification & Validation (SIV&V) for the C-130/C-141 Autopilot Replacement Program, GPS Navigation software for the Air Force. Wrote test scripts using an in-house scripting language on a Unix system for embedded software for an autopilot/GPS system. Performed SIV&V analysis of electronic and hard copy software documentation… Show more Served as Contractor for aerospace industry (Allied Signal & Honeywell) and Food & Drug Administration (FDA). Served as Consultant to perform Software Independent Verification & Validation (SIV&V) for the C-130/C-141 Autopilot Replacement Program, GPS Navigation software for the Air Force. Wrote test scripts using an in-house scripting language on a Unix system for embedded software for an autopilot/GPS system. Performed SIV&V analysis of electronic and hard copy software documentation. Performed load and stress testing using automated test tools for the GPSENS add-on. Developed documentation, user guides, functional requirements, online help, RAD Plans, and monthly status reports. Served as Client Liaison in the resolution of customer issues, identification of modification requirements, and problem resolution. Developed user interfaces with Oracle Forms, including data models, master-detail reports, and triggers.• Ensured that all performance and functional requirements were identified and tested. • Developed traceability matrices and flowcharts for 100,000+ requirements.• Traveled to client sites, exhibiting professional presentation and communication skills.• Provided user training for newly developed databases throughout the full life cycle, via meetings, one-on-one demos, and video-telecom. • Lead demonstrations, while exhibiting professional presentation skills. • Traveled to client sites, exhibiting professional presentation/communication skills. • Extracted requirements from SRS for ease of identification. • Developed and implemented several business process re-engineering strategies for improvement. Show less