Renee Robins, Csp-Po, Csm Email & Phone Number

Cambridge, Ontario, Ca

Responsibilities include product management for Propertybase GO which is a CRM system, Brokerage/Agent websites and iOS/Android App for the real estate industry. Lead all Scrum ceremonies such as daily stand-up, backlog grooming, sprint retro and key contributor in sprint planning. Managed and prioritized the backlog for by-weekly sprints and managed continual release (CI/CD). Worked closely with multiple cross-functional teams, train on new features, improve internal efficiencies and the customer experience. Managed the product roadmap, flush out requirements, create designs, as well as, worked with a design team for larger projects, and wrote the technical requirements for new features. Problem solve customer issues, lead customer demos, and solicited customer feedback. Created marketing communications for large features, release notes and help documents.• Launched 144 new website designs and 74 new website layouts for a large release.• Improve customer retention by 20% over a nine month period in 2023 • Implemented change to ensure Twilio (text messaging) and Sendgrid (email) compliance • Implemented several changes to ensure MLS data feed compliance• Integrated with other Lone Wolf internal transaction products such as Transaction Desk & ZipForms• Integrated with other Lone Wolf social media advertising product such as Homespotter/Boost

Denver, Colorado, Us

Responsibilities include product management for of our mortgage products, new account opening products and consumer lending products. Manage Agile development with a few different vendors for most of our development needs, as well as, manage work for internal API & database developers. Work closely with various business channels to make sure the business requirements are defined, products are compliant and meet bank secrecy act requirements. When building new products, old processes are challenged and replaced with new processes that reduce employee time, improve the user experience and integrate with state-of-the-art technology. Worked closely with marketing to create communication plans to support my products and user feedback. Integrated change management into my presentations and conducted many of my own product demos and trainings. Our digital first strategy is making us more competitive within the banking industry.• Launched Mortgage Loan Origination Software, Loan Processing Software, Consumer Mortgage Application and Consumer Portal in March 2021.• Launched New Consumer Account Opening Application and Backend Decisioning Software to auto-approve/deny new accounts and integrated with Stripe payment processing company in August 2021.• In process of building a new Consumer Lending platform that will include HELOCs, Auto Loans, Consumer Loans, and Credit Cards.• Manage the Digital Experience Teams Product Roadmap.

Denver, Co, Us

Responsibilities include product management for various real estate technology products. Main tasks were to lead the development team in developing new products based on Angular technology and decommissioning outdated technology. Worked closely with the business to define requirement, wrote epics/user stories, bug escalations, collaborated with the design team, prioritized backlog, and participated in daily stand-ups and Scrum meetings with development team. Lead cross-functional teams to create communications and launch plans. Gathered internal and external user feedback to develop the roadmap. Used analytics to make data-driven decisions. • Launched MAX/Center: included SSO dashboard, agent/office search and profiles, referrals, news feed/ resources, account settings, URL shortener, favorites, and registration workflow. • Launched MAX/Center Admin: product support tool to manage user accounts, app tile management, content curator management and permission management. • Decommissions Mainstreet & the Hubb and rebuilt those features in to the new MAX/Center platform. • Launched MAX/Profile to manage agent and office profiles• Created RE/MAX’s first hybrid technology solution when the Northern Illinois region was purchased.• Received a “Spot Award” which was an additional bonus for the work I did on for the hybrid technology solution.

Greenwood Village, Co, Us

Responsibilities include product management of real estate technology products and integrated partners. Designed mock-ups, developed new product offerings from inception to release, enhanced mobile Apps, mobile website and product website, QA, HTML, technical requirements, user stories, prioritized backlog, and Agile Scrum. Managed vendor bugs/enhancements through Bugzilla. Wrote internal/external release notes and conducted internal training for new product releases. Work closely with marketing on product communications and led focus groups to understand client needs. Managed strategic integrations and marketplace partners. Made recommendations for strategic partners based on competitive intelligence and market research.• Launched Rental Property Type in Matrix: This project included designing and developing rental input, search forms and reports. • Launched Broker Profile in Matrix, NetSuite, Marketplace and on our public website: Designed and developed the broker profile on multiple software’s.• Launched new Productivity Reports within Matrix: These consisted of several sales and inventory productivity and ranking reports for agents and managing brokers.• Launched integrated HoodQ product in Matrix: This is a value-add integration for our members with an opportunity to up sale the product.• Launched integrated InfoSparks and FastStats products in our Connect dashboard: These are two different statistical products that help brokers analyze the real estate market. • Launched strategic integration with Dotloop in Connect and Matrix: Dotloop is a real estate contract software and this product is a value-add for our membership with various up sale opportunities in our Marketplace which includes a revenue share. • Managed various CoreLogic products for releases, enhancements and defects.• Managed strategic integrated partners and website for Marketplace partners.

Zurich, Ch

Responsibilities include prospecting new engineering and technical talent for various clients. The industries that I work with are: Oil & Gas, Energy, Utilities, Mining, Technology, Aerospace and Medical. I find qualified degreed engineers (civil, mechanical, electrical, chemical, etc.) or software engineers/administrators with specific experience that are often difficult for a company to find and match them up with an employer.

Greenwood Village, Co, Us

Responsibilities include product development for new online educational products, project management, research and recommendations, platform design, mobile app design on iOS and Android devices and contract negotiation. Experience in migrating content from one learning management system (LMS) to another. Worked closely with marketing to create new promotions that will increase student enrollments within our educational programs and generate new memberships. Knowledgeable about various technologies; skilled negotiator who can resolve complex situations quickly and deliver solutions to enhance lasting business relationships.• LMS: Researched several online education providers and recommended that IMCA move to another LMS provider. Negotiated our contract that would decrease the platform cost by $90k per year in operating cost, increase efficiency for our system administrators and improve the students’ overall experience with enhanced functionality.• System Migration: Migrated all of our content from the old LMS to the new platform in two months.• New Product Development: Creating a new educational program to assist students in the study process for the CIMA Certification Exam and developed new certification programs. • Project Management: Worked with our subject matter expert, editor and graphic designer on a project to rewrite educational content that was owned by a vendor. This allowed IMCA to terminate a costly vendor contract that will save money in the future and allow for consistency within our content.• Mobile Apps iOS/Android: Built IMCA’s first mobile app for conferences. There was a 70% adoption rate on the first application, embracing a new technology, increased sponsors’ brand awareness and decreased the cost of printing conference materials. Launched six event apps in the two years.• Tripled the number of online student enrollment in 2011; from 240 to 695. • Received an overall review rating of “Exceeds Expectations” on two yearly reviews.

London, Gb

Responsible for managing hosted conferences, tradeshows and sales meetings at various hotels and resorts across the United States. Other duties included managing and executing onsite tradeshows and acting as an extension for the Pearson sales team during tradeshows and networking functions. Educated potential customers about Pearson eCollege platform and add-on products. Increased lead generation for the sales team. Maintained all relationships with membership associations. • Negotiated 100+ contracts per year: hotels and resorts, membership and sponsorship negotiations, audio video companies, internet providers, destination management companies and various other vendors. • Created and managed the budgets for all my events; $960k in hosted conference and $470k in tradeshows. • Booked international events and supported the sales groups in Australia, Asia, Middle East, Africa and England.• Increased lead generation by 10% each year through tradeshows and specialty events.• Managed tradeshow coordinators’ work load and provided direction. • Traveled up to 20 times per year to hosted events, sales meetings, hotel site selections and tradeshows.• Built business relationship with current business partners during summits and expositions.

Brookfield, Wi, Us

Responsible for managing Fiserv’s largest conference and tradeshow expositions. Proficient in all areas of conference management including hotel contract negotiations, creating and tracking conference budget ($700k), managing receivables from exhibitors/attendees and paying all vendor invoices. Worked with speaker bureaus to select keynote speakers and develop conference agenda. Assigned decorating companies to design exhibit hall layouts. Managed all audiovisual needs for the conference including production, lighting and other audio visual needs for the general sessions and breakout classes. Coordinated and managed special group activities for attendees. • Earned promotion from Marketing Assistant to Marketing Events Manager within eighteen months. • Awarded Fiserv ISS highest “Summit Awards” for recognition of conference management and project management, on three separate occasions. • Oversaw speaker production, contracts and materials for 3 keynote speakers, 28 sessions and 54 breakout speakers per conference.• Saved more than $30k in audio visual costs by selecting an outside vendor versus using the hotel’s in-house audio video department. Great at vendor research and price negotiations. • As a result of the Discover 2006 conference, two new clients signed contracts with a projected recurring revenue of $270k and $100 million in assets.• Fiserv ISS had 23 strong prospective clients who attended the Discover 2006 conference with a combined managed business of $3.2 billion. Within six months the sales department projected to close $129 million in assets and recurring annual revenues of approximately $563k from these clients.• Organized employee functions including holiday parties, luncheons, town hall meetings and appreciation programs for more than 900 employees. • Coordinated company “Children Food Drive” for our non-profit organization, The Food Bank of the Rockies, and raised enough food to provide more than 1,000 meals.

Reporting to the Chief Financial Officer, managed accounts receivable, accounts payable, payroll, bank reconciliations and all personnel records. Analyzed customer accounts, developed marketing and sales feasibility study and coordinated company functions. Responded to investor inquiries, organized investor meetings and bought all investor and employee stock through a transfer agent. • Awarded “Employee of the Month” within the first three months of employment.• Earned promotion from Accounts Receivable Manager to Accounting Manager/Controller within six months.

New Product Development Workshop (32 Hours)

Bachelors Of Science, Management And Marketing

Associate Of Arts In Business Management, Business Management