Renee Roozen's Location
Dallas, Texas, United States, United States
Renee Roozen's Contact Details
Renee Roozen work email
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About Renee Roozen
Creative, performance-focused professional skilled in building relationships with all levels of an organization possessing extensive experience in the design, delivery, evaluation, and enhancement of effective programs that improve efficiency, increase productivity, enhance quality, and strengthen financial results. Client-oriented, flexible, and focused with demonstrated ability to evaluate and adjust training and executional expectations to meet business needs. Extensive experience in motivational techniques, training and learning strategies experience. Highly articulate and effective communicator. Specialties: Franchise/Corporate Relations, Strategic Planning, Presentations, Event Planning, Customer Service, Technical Writing, Strategic Planning, Needs Assessment, Policy Development, Project Management, Process Improvement, Training/Development, Team Leadership/Motivation
Renee Roozen's Current Company Details
Dickey'S Capital Group
Chief Administrative Officer at Dickey's Capital Group
Renee Roozen Work Experience Details
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Chief Administrative OfficerDickey'S Capital Group Jun 2018 - PresentDallas/Fort Worth AreaDickey’s Barbecue Restaurants, Inc., the nation’s largest barbecue chain was founded in 1941 by Travis Dickey with the goal of authentic slow smoked barbecue. Dickey’s is still owned and operated by the Dickey family, and is not only dedicated to the art of great barbecue, but the support of its franchisees.
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PresidentDickey'S Barbecue Restaurants, Inc. Oct 2016 - Jun 2018Dickey’s Barbecue Restaurants, Inc., the nation’s largest barbecue chain was founded in 1941 by Travis Dickey with the goal of authentic slow smoked barbecue. Dickey’s is still owned and operated by the Dickey family, and is not only dedicated to the art of great barbecue, but the support of its franchisees. -
Vice President Of OperationsDickey'S Barbecue Restaurants, Inc. Jul 2015 - Oct 2016Dallas, TexasDickey’s Barbecue Restaurants, Inc., the nation’s largest barbecue chain was founded in 1941 by Travis Dickey with the goal of authentic slow smoked barbecue. Today, all meats are still slow smoked on-site in each restaurant living up to the company tagline, “We Speak Barbecue.” The Dallas-based family-run barbecue franchise offers a quality selection of signature meats, home style sides, tangy barbecue sauce and free kids’ meals every Sunday. The fast-casual concept has expanded to over 500 locations in 42 states. This year Dickey’s Barbecue was recognized for the third year by Nation’s Restaurant News as a “Top 10 Growth Chain” and by Technomic as the “Fastest-growing restaurant chain in the country.”
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Vice President, Franchise Operations & TrainingFamous Brands, International Apr 2015 - Jul 2015Broomfield, CoAccountable for success of over 500 Franchise locations. Foster relationships between Franchise locations and the Corporate Support Center. Leading four diverse teams supporting the Franchise community throughout lifespan of partnership.Success & Achievements: Ideated and generated functional specifications unique vending business concept. Project managed multiple initiatives. Fostered stronger relationships between Franchise leadership and corporate office. Implemented centralized support team (Franchise Engagement Team), proactively reaching out to each Franchisee on a regular basis providing real-time information and support. Originated and put into practice President’s Club encouraging participation and building partnerships between Franchisees and support personnel. Recognized as building a more transparent organization through video communication. Implemented third party audit and shopper programs increasing standard adoption and compliance. Decreased new store opening costs through more efficient utilization of services. -
Senior Director, Franchise Operations And TrainingFamous Brands, International May 2014 - Apr 2015Broomfield, CoDriving implementation of strategic and operational initiatives. Building and maintaining relationships based on trust while functioning as a business liaison between franchise community and the franchise support center.Leading the Operations, Training, Franchise Engagement and Operations Services teams.
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Senior Director, Training And Operations ServicesFamous Brands, International Dec 2012 - May 2014Broomfield, CoImplementing a world-class Operations Services Department while elevating efficiencies provided by the Training Department. Providing support to domestic and international franchisees in addition to managing corporate locations.Success and AchievementsEffectively decreased training time for new franchisees saving each participant approximately $2000 while increasing knowledge.Efficiently managed completion of new operational manuals, streamlining and organizing information for quick reference.Implemented formalized operational test program allowing organization to make decisions with reputable data.Quickly identified and filled gaps in support materials allowing operations and franchisees to improve business processes.Mentored corporate locations to increased profitability.Designed and created store audit process, identifying opportunities in individual locations. -
Director, Training & OperationsAmerican Blue Ribbon Holdings, Llc Mar 2005 - Dec 2012Providing strategic training leadership and direction to all levels of the organization, acknowledged as a major player, frequently called upon to create and disseminate communications for all departments throughout the organization. Success & Achievements:Successfully launched the opening of multiple restaurants from seed concept to deployment, on time and under budget, by managing remote team members.Honored with the coveted “President’s Award” for providing strong, strategic leadership and teamwork, and the ability to build and deepen positive relationships with all levels of employees throughout the company. Professionalized the restaurant training program through the addition of certification measures with specific rules and bylaws, including personal visits to conduct training audits, resulting in certified training restaurants across the nation. Created and rolled out a strategy to identify the most talented managers of kitchen specifications and procedures, resulting in increased morale and enhanced productivity. Designed a three-tiered contest mirroring jeopardy game rules, inviting winners to compete from local to district levels, and finally the national level. Orchestrated all aspects of the General Manager conference, organizing a successful event for more than 400 attendees, including choosing vendors, procuring accommodations, creating and distributing conference materials, and arranging transportation for attendees.
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Senior Manager, Training & DevelopmentVicorp Restaurants Inc Jan 2001 - Mar 2005Fast-track promotion though a series of increasingly responsible training leadership responsibilities. Appointed to high-profile training role, directing all aspects of training and development for all corporate and franchise locations nationwide. Assumed responsibilities of Village Inn menu support while simultaneously carrying out duties held in previous role. Coached, developed, and mentored a skilled group of 5 direct reports.Success & Achievements:Devised unique crew trainer recognition programs, resulting in increased motivation, improved performance, and 100% staffing levels of restaurant crew trainers.Personally designed and delivered the management training program, incorporating crew functions and management responsibilities with verification procedures. Results were significant:Managers-in-training (MITs) were well-equipped, emerging from training as functioning managers.Employee retention increased 30% as training expenses decreased.Devised checkpoints throughout the 10-week course to test knowledge and validate understanding, also identified training gaps before sessions were completed. Gathered, compiled, and wrote specifications to design an electronic testing program to validate MIT comprehension of training. Authored, maintained, and updated tests periodically to align curriculum with current processes and procedures. Conceived and delivered high-impact, on-site training classes, covering soft and technical skill topics. Designed, created, and developed an innovative format for the recipe manual, documenting specific ingredients and instructions in Spanish and English, enabling Spanish speaking prep cooks to read directions in their native language, minimizing mistakes and increasing efficiency.
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Manager, Training & DevelopmentVicorp Restaurants Inc Jan 2000 - Jan 2001Planned, coordinated and facilitated training programs in support of menu deployment for Bakers Square to enhance employee's product knowledge, enabling them to close sales quickly. Assessed and evaluated training curriculum in collaboration with the Village Inn Franchise Department to translate end user needs into relevant course material. Coached and developed one direct report.Success & Achievements:Created and produced effective menu training materials for Bakers Square Restaurant employees.Participated in the planning, development, implementation, and evaluation of instructional programs. Managed administrative needs, and presented Franchise Training to participants using creative teaching methods.
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Field CoordinatorVicorp Restaurants Inc Jan 1999 - Jan 2000to subject matter expert from field position, selected based on previous performance excellence as General Manager for Baker Square Restaurants. Accepted new field coordinator role, and invited to travel to Denver from the Midwest to research and assist in the development of software programs in preparation for Y2K.Success & Achievements:Researched and evaluated off-the-shelf software programs for all restaurant operations to manage inventory and optimize profits, resulting in reduced expenses and costs to customers. Awarded "General Manager of the Year" by Bakers Square Restaurants in 1999. Promoted rapidly up the ranks, gaining increasing levels of responsibility in each role.
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Restaurant OperationsBakers Square Restaurants And Pie Feb 1992 - 19991999 General Manager of the Year, Bakers Square RestaurantsBegan as a server, promoted quickly up the ranksMoved seven times at request of company
Renee Roozen Skills
Training
Leadership
Team Building
Management
Employee Training
Budgets
Strategic Planning
Restaurants
Customer Service
Restaurant Management
Strategy
Franchising
Inventory Management
Project Management
Leadership Development
Human Resources
Coaching
Food And Beverage
Hospitality
Time Management
Operations Management
Customer Satisfaction
Program Management
Employee Relations
Succession Planning
Team Leadership
Hiring
Food
Forecasting
Event Planning
Performance Management
P&l Management
Profit
Process Improvement
Retail
Software Documentation
Organizational Development
Menu Development
Food Service
Project Planning
Multi Unit
Recruiting
Income Statement
Process Scheduler
Technical Writing
Change Management
Franchise Consulting
Renee Roozen Education Details
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University Of MinnesotaLiberal Arts; International Relations -
Chaska High School
Frequently Asked Questions about Renee Roozen
What company does Renee Roozen work for?
Renee Roozen works for Dickey's Capital Group
What is Renee Roozen's role at the current company?
Renee Roozen's current role is Chief Administrative Officer at Dickey's Capital Group.
What is Renee Roozen's email address?
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What is Renee Roozen's direct phone number?
Renee Roozen's direct phone number is +197224*****
What schools did Renee Roozen attend?
Renee Roozen attended University Of Minnesota, Chaska High School.
What are some of Renee Roozen's interests?
Renee Roozen has interest in Management Development, Project Management, Disaster And Humanitarian Relief, Animal Welfare, Arts And Culture, Training Development And Deployment, Succession Planning.
What skills is Renee Roozen known for?
Renee Roozen has skills like Training, Leadership, Team Building, Management, Employee Training, Budgets, Strategic Planning, Restaurants, Customer Service, Restaurant Management, Strategy, Franchising.
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