Duties include Customer Contact for customers calling in regards to orders, invoices, credits, returns, products and pricing for Warner Brothers, Roadshow Entertainment, Paramount and Reel. The products being distributed are DVDs and CD's. The system we use is SAP.

Care and Share ProductsIs a wholesaler company in distributing inspirational gifts. The main goal is to sell only fair trade products. Care and Share are already selling products from less fortunate countries and are in the process of partnering with more. Key responsibilities Credit control/Accounts receivablePhone based customer service Orders and invoicingSupervising customer serviceOrganising the days tasks RostersWeekly overview meetingsResolving customers disputesKey achievementsRetrieval of substantial amounts of money from unpaid overdue accountsResolving critical and complicated customer issuesOrganising payment plans

Avis Car Rentals Is a well-known, worldwide car rental company. (9 month contract)Key responsibilitiesThe checking in and out of cars to customersInspecting vehicles for damageFull report print outsCustomer service, face to face and inboundPayrollRostersWizard computer systemFuel accountsOffice managing

A security company supplying security guards to well-known clubs and pubs in the Sydney city area. Key responsibilitiesFrequently dealing with customers and employees over the phonePayroll on Quicken Payroll version 7 and 8QuickBooks proRostering of 50 employeesMajor office re-organisationBusiness proceduresMonthly staff meetingsOrganising the staff meetingsMinutes of staff meetingsFilingMaking identification badges