Renee Stacy Email & Phone Number

Canton, Ga, Us

Oak Ridge, Tennessee, Us

RDA is a nationwide independent healthcare supply chain services company dedicated to reducing costs and maximizing operational efficiencies through comprehensive supply chain services. We have delivered results to over 750 clients, with $800M+ in savings, and 450+ interim positions filled all while reducing our client’s annual expenditures by 20-40% and improving inventory availability up to 99%. RDA works with hospitals, distributors, manufacturers, and suppliers.

Oak Ridge, Tennessee, Us

Created and maintained processes for managing various RDA in-effect agreements as well as new template agreements. Established and deployed standardized process for onboarding new talent including an orientation program. Developed business through RFP searches and responses. Maintained repository for marketing information. Generate and analyze various reports to better prepare our teams for customer interactions.

Oak Ridge, Tennessee, Us

Managed all aspects of daily operations such as invoicing, human resources, managing expenses, support for the CEO and the COO.

Alpharetta, Ga, Us

In this newly created role at Chemence, I've worked diligently to create processes that are easily replicated, create efficiencies, as well as providing accurate results. I've implemented a process of commission calculations to create a more streamlined, efficient and accurate measurement of commission reporting for my internal and external customers. I completed an audit of the GPO admin fees for the past 5 years and brought all accounts up to date, while establishing a process to move forward with accurate and timely reporting to our GPO partners. There was a need for greater reporting capabilities, so I determined where our data weaknesses were and worked to strengthen those to enable me to produce comprehensive monthly reporting that allows us to track sales, conversions to higher margin products and overall trends. I produced a more streamlined quote and contract process and reduced the turnaround time to two hours for requests for quotes from our sales team and 24 hours maximum for contract inquires from our distributor partners. I have initiated a system of proactive contract renewals reducing the incidents of expiring contracts leading to a better customer experience. I respond to RFPs as requested in a timely manner so business isn't put at risk. A process for auditing monthly rebates and chargeback reports has grown organically from the work that has been done in the other areas.

Mechanicsville, Va, Us

I managed utilization forecasting, planning, and scheduling for a team of 30+ nationwide consultants. I designed and implemented the services' team request process supporting more than 550 sales teammates nationwide across seven (7) service lines. I implemented a resource management application, which reduced the time spent on forecasting by myself and the team by 50%. I designed and drafted marketing collateral, sales proposals, executive summaries, and presentations for all service lines and rolled these out to the sales teams. Not only did this create a cohesive message for the team, but it also ensured everyone was pricing the services correctly increasing profitability. I created and maintained RFP content for the Consulting and Inventory Solutions segments providing continuity and significant time-savings for an estimated $18B in proposals. I generated and analyzed reports for billable and non-billable expenses and hours to not only correctly bill customers but to also determine the overall time and expense trends. I worked with the sales executives to ensure pipeline and CRM data were entered correctly and timely, and I reported on this information to the leadership team to provide a high-level review of future sales. I created and maintained Create and maintain standard operating procedures for the Resource Management service line and rolled those out to more than 350 outsourced teammates for implementation. I created and maintained content for the services SharePoint sites.

Mechanicsville, Va, Us

I managed a team of 9 individuals who were directly responsible for account management of more than 300 customers with an annualized sales volume of $380M. These teammates were both inside customer service reps as well as a few that were directly onsite at a customers facility. I also had leadership of the billing and invoicing process teammate. I consistently maintained 100% customer satisfaction in the "satisfied" ranking and an average of 84% over the last 3 years in the "Very Satisfied" ranking. In addition, I handled all of the Office Management duties including managing $5M in fixed assets and managing payables, providing backup assistance to the HR Coordinator and acting as DC System Admin responsible for correcting any technology issue and acting as the liaison for the Home Office tech team where they were needed. I was also responsible for petty cash and purchasing card use. I managed a budget of $35K for events, luncheons and charitable causes to provide team building and support O&M's community involvement initiatives. I created and analyzed reports to maximize team productivity and to create a best in class customer experience. I managed accuracy of customer invoicing process and was able to decrease errors by tweaking the process. I provided training and administration for all customer facing websites including moving the entire customer base from one website to a new site. This required a project plan to lay out the transition period for each group of customers as well as ensuring training was completed for the roughly 600 users that were impacted. As part of my efforts to build relationships with our customers and our sales team, I ensured O&M was represented at customer sponsored events and coordinated any special giveaways or customer dinners as part of that event while staying within a $50K annual budget. In addition, I coordinated and worked trade shows with our sales team.

Mechanicsville, Va, Us

Worked with leadership team to provide direction in all areas of HR including disciplinary actions, workers compensation, HRIS usage, training, benefits, teammate issues and recognition. I processed and maintained teammate time for payroll submission, paid time off and attendance policy violations. I managed all levels of recruitment from job posting through to on-boarding. I presented of benefits during on-boarding as well as open enrollment. To create a more robust on-boarding process, I recommended and implemented a more streamlined orientation process to allow for additional cross functional training time. I was responsible for providing training on policies, company culture, and assisting the Trainer with annual required training. I maintained all personnel records and ensured compliance with all applicable laws as well as Owens & Minor's policies. I provided administrative support to Area leadership including meeting and event planning adhering to an annual budget of $75K. I supported and encouraged leaders to embrace diversity initiatives, wellness goals and all other Home Office programs that impacted teammate morale and engagement. I was responsible for the petty cash accounts and all spend versus budget for those transactions.

Mechanicsville, Va, Us

I provided administrative support for a leadership team including an Area Vice President, Sales Directors and the Vice President of Consulting to include extensive travel, expenses, calendar management and email management. I also provided sales support for a sales team of more than 20 across the Area. I was responsible for a large volume of presentations, sales documents such as proposals and other various written documents. I established a process to guarantee sales and leadership participation in customer events and trade shows that provided the most "bang for the buck" while staying within budget. Compile and distribute monthly sales reports and Business Reviews. I compiled monthly sales reports for leadership and customers. To ensure accurate commission payouts for the sales team, I created commission reports. I overhauled the business review document that was presented to customers on a monthly or quarterly basis, creating a more streamlined review of the KPIs.

I provided day to day leadership of a team of 5. I generated reports and analysis for sales metrics. I administered Interland's domain portfolio totaling 600 top level and global domain names. I was accountable for the budget and spend for monthly spiff promotions as well as marketing spend. I contributed to the effectiveness of creative online media through analysis of placement and metrics. I performed quality control measures for inside sales team by monitoring in real time computer screens, online chats and phone conversations. I submitted and tracked invoices for the maketing budget while acting as a liaison for vendors and AP. I planned special events and luncheons for the sales team. I also coordinated Interland Performance System process for Sales team.

Mechanicsville, Va, Us

I was responsible for all administrative support for 9 managers including Vice President of Southeast Operations. I managed recruitment and on-boarding of new hires including initial training, benefits review, and presentation of policy information to prepare a new teammate for success with the organization I maintained all worker's compensation and unemployment information while working with the proper agencies to ensure O&M complied with all laws. I conceptualized, planned and coordinated all company functions within a set budget. I maintained all HR records including personnel files. I created a benefits manual to make access to information easier for new hires and provided a self-service option for teammates with questions. While working with the Trainer, we produced a warehouse training manual that was used for the next 10 years for the primary roles in the warehouse. I was responsible for writing articles for the company-wide newsletter as well as the complete creation of a quarterly regional newsletter. This required seeking out information from the different leadership teams and researching safety tips, quick technical tips, etc. Using Kronos Timekeeper, I processed payroll and ensured work time was correct for all teammates and that pay was submitted timely and correctly.