Hire, develop and coach staff on selling and service skills to create a transformational customer experience.Build strong consignment business.Monthly touch bases with sales associates and sales support to ensure positive increases in productivity.Maintain operational excellence by creating team alignment on payroll, shipment processing, inventory control and loss prevention policies.Monthly touch bases with RM discussing business results and plan of action for upcoming month.Maintain client business and coach team daily in acquiring new clients.

Development of my category managers through weekly touch bases to have positive impact on total store sales.Perform weekly observations and monthly reviews on sales associates to ensure continuous growth.Ensure all bra, sales, and beauty associates are exceeding company standards and building personal clientele.Coach consistently in the moment to ensure an overall exceptional brand experience is given to each customer.Continuous analysis of reports to ensure growth in any opportunity areas of the business.Maintain visual standards by utilizing brand guide and proper sell down on the floor.Staying close to customer feedback in order to improve their overall experience.Drive sales during majority of peak segments to ensure total volume and individual categories are met and exceeded.Payroll management to stay in line with company guidelines.Recruit, hire, and staff in timely manner according to the needs of the business.

Interview, hire, and train all new associates and managersBuild strong bench of candidates and input succession planning in order to fill any open positions in a timely mannerDriving results from management staff in order to maintain or exceed company standards and work with company initiatives in mindManage payroll and send midweek updates for district to Area Manager to ensure all stores remain within guidelinesLead weekly management meetings touch bases with my support staff to help maintain their strengths and leverage their opportunitiesAnalysis of brand sell through in order to merchandise accordinglyCoach team brand specific knowledge in order to build credibility with customers

Interview, hire, and train new associatesProvide all associates with consistent coaching and recognition in order to develop them and prepare them for the next levelCoach and develop sales associate and management to instill in them the Fossil Core Values to allow them to provide each customer with a radical customer experienceResponsible for executing floor sets and setting up any promotionsInventory management

Hire/train new associates and provide them with the tools to provide each customer exceptional serviceExecute floor sets and any window and marketing changesMaintain customer clientele book in order to remain in contact with frequent shoppers to build customer loyalty