Renee White Email and Phone Number

• Assisted in preparing Privacy Impact Assessments (PIA) and Transfer Impact Assessments (TIA).• Provided business unit / functional group privacy training as necessary.• Identified redundancies in the OneTrust tool to improve efficiency and reduce risk of errors.

• Actively worked within the newly formed Privacy and Acquisitions Privacy Management Team to help make sure that international and US privacy requirements were met.• Worked to identify internal and external privacy risks and provide solutions.• Provided privacy metrics for senior management to make decisions regarding privacy risk.

• Analyzed privacy and security policies and internal procedures to create a change management process for engineering to implement privacy by design.• Prepared a preliminary third-party tool risk assessment for products and services that collected personal data.

• Implemented GDPR cookie compliance for 30 websites by working with vendors, product managers and medical professionals internationally. • Established processes for continued GDPR cookie compliance with OneTrust and internal auditing.

*Performed privacy audits for new and recently updated offerings to comply with an FTC Consent Decree.*Agreement and internal policies. Identified areas for process improvements and worked with Privacy Program Management team (PPM).and engineering teams to improve documentation processes.*Reported regularly on PPM productivity, using metrics such as number of products reviewed within a specific time, policy adherence, and cross-functional team decisions.

*Provide privacy expertise for a mature medical device startup (10+years), entering its commercialization (post-clinical trial) phase. *Developed a robust privacy program that balances patient and healthcare providers’ ease of use expectations and regulatory compliance (FDA, FTC and FCC). *Provided ongoing HIPAA expertise and lead cross-functional teams where privacy and security are critical to business success. *Led EU Safe Harbor Certification ahead of schedule and within budget by partnering with industry and government experts and internal operations teams. Continue to provide updates on GDPR / EU 2.0 changes and ensuring that the company can comply operationally.

*Primary post-sales interface between TRUSTe and its Enterprise and complex clients, which are multi-billion dollar and fast growing companies that use technology as a platform to deliver products and services.*Consulted with clients regarding privacy with respect to mobile application development, cloud based offerings and cross-border transfer of personal information with emphasis on EU & APEC.Certified that clients’ data processing and data use practices are consistent with TRUSTe Program Requirements, US and International laws, best practices, and end user expectations. *Advised clients to modify contracts and other agreements to mitigate privacy risks. *Led teams in process improvements to reduce cycle time by 10% using technology, collaboration, testing, and early client engagement. *Networked externally to identify new consulting opportunities for the company. Trained colleagues on new technology initiatives, with an emphasis on EU & APEC, mobile, cloud, healthcare, and children.

• Provided professional consulting services to new and small businesses in business continuity, growth, equity, succession, competitive analyses, and risk mitigation. • Assisted the principals of a proposed business in developing plans and business cases for exporting surplus and discounted building materials to a variety of developing economies in the Middle East.

Held multiple positions of increasing privacy management responsibility in product development and compliance.Privacy Manager, Professional Tax, Quicken, Payroll Teams*Advised development teams, which generated more than 25% of the company’s revenue. Assured all products met or exceeded standards for privacy and data security. Monitored and influenced privacy legislation.*Co-managed the development of an interactive privacy-training curriculum for more than 7,000 employees worldwide and created specialized training for groups most affected by new laws and business models. *Following the company’s acquisition of two payroll firms, worked to assure that payroll was PCI compliant and actively built trust in product development / integration. *Consulted with external privacy expert organizations, such as TRUSTe and IAPP, and government officials. Focused on social networking, mobile, cloud, and trans-border flows of data.*Provided subject matter expertise for contracts relating to online bill payments, payroll, and tax.. Privacy Manager, Marketing & Sales Teams*Consulted with the sales and marketing teams regarding privacy for the $1B+ company. Developed self-help tools such as checklists and processes for routine sales and marketing campaigns to ensure compliance, increase revenue, and reduce redundancy. *Resolved privacy issues to continue a program that generated revenues of $21M annually. Expanded to $50M due to partnering with another division. *Partnered with regulatory agents and Intuit engineers to include privacy technologies through the entire product development life cycle.Privacy Manager, Professional Tax Division*Managed privacy compliance for the Professional Tax and accountant-focused QuickBooks Pro divisions, a business unit generating more than $300M in annual revenue. Wrote privacy statements, responded to inquiries from customers on privacy issues, and trained employees on privacy policies and laws.

Product Manager, Professional Tax Division*Identified and implemented strategies to generate revenue and save costs in integrating the newly acquired Lacerte Professional Tax Software line into Intuit’s business model.*Identified key success factors for software products and was instrumental in designing a business strategy that led to a 35% increase in e-file revenue while reducing e-file support calls 40%, using Agile and process improvement methodologies..*Managed relationships with refund lending companies and behavioral advertisers. *Ensured that customer data usage and client communications were compliant with privacy policies. *Worked with the Corporate Privacy Team to develop new policies and practices to use customer data effectively while complying with legal and policy privacy requirements and customer expectations.

Designed, implemented, and managed a new CRM system. Worked closely with field leaders and vendors to ensure optimal operation of the $4M program.Streamlined data gathering to reduce program costs more than $2M. Directed cost savings to investment in employee growth by working with human resources, operations, and finance. Forecasted effect on customer perceptions of product and service quality during test market launches. Presented analyses to senior management prior to and during major product launches and promotions. Analyzed financial, operational, and customer feedback to optimize national marketing campaigns.