• Provides direction with product selection to Home Depot, Lowes and Menards.• Uses computer systems such as ASI, SAP, and PC’s.• Generates RMA’s Return Merchandise and DIF’s Destroy in field for qualifying orders.• Creates special orders for Lowes and Home Depot as needed.• Produces daily order reports for Menards stock and special orders.• Builds and schedules all Menards stock trucks and some special order.• Answers phones and assists customers with shading, shipping and product information.• Performs other related duties as required.

Maintenance of P&L and Aging Reports on QuickBooks for three companies.Creation of estimates and invoices for NoWander Wellbeing Services. Banking deposits, transfers and wires.Compilation of documents and reports needed by CEO, accountants, and project supervisors.Responsible for booking travel.Answering and screening incoming calls.Ordering office supplies.; Customize orders for residential customers to meet their ambient, budgetary and spatial needs. Originate and complete orders of commercial and residential lighting products.

Developed new leads and assisted customers with existing orders. Maintained showroom and assisted showroom customersDesign and sales in natural stone, ceramic, glass and porcelain. Drafted designs by hand and quick sketches. Corresponded with national online customers nationwide via email and chat.

Specializing in Cabibets, Tile, Lighting and Flooring)Developed new leads and assisted with existing orders. Expert in natural stone, ceramic, porcelain and wood products. Drafted designs to scale by hand and use of 20/20 software for cabinet design.Selected appropriate tiles and trims for residential and commercial applications.

Responsible for accounts receivable and all order desk transactions. Balanced end-of-day reports to match all incoming transactions. Created special orders and following up on status. Answered and screened all incoming calls.Reconciled ledger to end of day report using Microsoft Excel.

Supervised a staff of eight, prepared and presented employee evaluations. Scheduled staff, resolved employee and customer issues.Prepared quarterly and annual projections from sales reports. Member of the Employee Committee whose responsibilities included planning department events promoting team building and moral. Member of the Safety Committee whose responsibilities included the implementation of safe work environment practices in compliance with OSHA and SOP standards.

Designed for customers from everyday homeowners to high-profile clienteleDeveloped leads, solicited contractors, builders and designers. Executed sales contracts with designers, builders, contractors, and customers.Assisted customers with material selection, color coordination and project layout.

Designed and drafted tile designs for architects, builders, other designers and residential homeowners. Created designs for kitchens bath and any tile surfaces. Created design concept books for showroom so clients could see previous jobs. Created display boards for the showroom. Developed client forms with design related questions and expectations.