Renee Bonds
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Renee Bonds Email & Phone Number

High Priority Escalation Specialist at City of Atlanta
Location: Atlanta Metropolitan Area, United States 6 work roles 1 school
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Current company
Role
High Priority Escalation Specialist
Location
Atlanta Metropolitan Area, United States
Company size

Who is Renee Bonds? Overview

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Renee Bonds is listed as High Priority Escalation Specialist at City of Atlanta, a with 5117 employees, based in Atlanta Metropolitan Area, United States. AeroLeads shows a matched LinkedIn profile for Renee Bonds.

Renee Bonds previously worked as Senior Customer Engagement Specialist at City Of Atlanta and Integrated Solutions Consultant at At&T. Renee Bonds holds Master Of Business Administration - Mba, Project Management from Keller Graduate School Of Management Of Devry University.

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City of Atlanta

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Profile bio

About Renee Bonds

As a client-focused project manager, I have direct experience devising hardware, software and technology solutions that drive customer satisfaction. I support the entire order fulfilment process to ensure the on-time delivery of quality products and services.For 15 years I have served as the principal point of contact for internal and external customers across business units to drive visibility and adoption of core offerings while optimizing sales revenue. In addition to maintaining a high level of customer satisfaction, I have been instrumental in identifying opportunities for product expansion, sharing information across sales teams, and supporting the renewals process.My ability to support sales from proposal development and proactive client relationship management to contract negotiations and order fulfillment enables me to drive client acceptance and adoption. I effectively assess business needs and make strategic recommendations to resolve complex challenges. I can communicate across all levels of management which is the key to fueling project, team, and company-wide success. Renee BondsClient Project Manager reneebonds@hotmail.com

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City of Atlanta
City Of Atlanta
High Priority Escalation Specialist
Atlanta, GA, US
Website
Employees
5117
AeroLeads page
6 roles

Renee Bonds work experience

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Senior Customer Engagement Specialist

Atlanta Metropolitan Area

Integrated Solutions Consultant

Atlanta Metropolitan Area

Aug 2021 - Oct 2021

Customer Loyalty Agent

Atlanta Metropolitan Area

Nov 2020 - Aug 2021

Account Manager

Greater Atlanta Area

Founded in 1998, Intellispring is a certified small busi­ness IT Solution provider. We provide network integra­tion, help desk, field support, low voltage, implementation and managed service sup­port. Within this role, I have been given the opportunity to manage a team of quite bright and talented desktop technicians. As we continue to build trusted relationships with a major multi-national communications provider, our opportunities are innumerable.

Dec 2019 - Jun 2020

Inside Sales Support

Bt

Greater Atlanta Area

BT GLOBAL SERVICES AUG 2013 - Present In this role I was recruited to expand strategic accounts by building and maintaining relationships with C-level contacts as an Inside Sales Manager and critical member of Global Sales team. I expanded my sphere of influence as a Project Coordinator tasked with drafting customer-facing responses regarding products and services through cross-functional collaboration. INSIDE SALES MANAGER, GLOBAL SALES: Assess enterprise-wide collaboration needs, product roadmap, and buying criteria to drive high-impact decision making. Author bill of materials in conjunction with sales engineers and project managers to ensure compliance with stakeholder expectations. Coordinate entire buying process from pricing presentations and budgetary quotes to contract negotiations and real-time reporting with forecasting, risk management and client retention data.~ Orchestrated a six-sigma project to upgrade all business units with new VTC equipment in three phases by providing regular, strategic communication to key stakeholders, resulting in $350K committed revenue during first project phase.~ Supervised new client onboarding process from technology adoption to change management, to ensure customer satisfaction and retention.~ Provided senior-level leadership and direction on all post-sales activities by mentoring key personnel during implementation and roll out processes. PROJECT COORDINATOR: Serve as intermediary between business units, sales teams, and customers as principal point of contact to ensure streamlined order fulfillment process and accurate reporting to senior management. Strategically plan and schedule projects to accommodate customer requests for quotes (RFQ).

Aug 2013 - Jul 2019
Team & coworkers

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1 education record

Renee Bonds education

FAQ

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What company does Renee Bonds work for?

Renee Bonds works for City of Atlanta.

What is Renee Bonds's role at City of Atlanta?

Renee Bonds is listed as High Priority Escalation Specialist at City of Atlanta.

Where is Renee Bonds based?

Renee Bonds is based in Atlanta Metropolitan Area, United States while working with City of Atlanta.

What companies has Renee Bonds worked for?

Renee Bonds has worked for City Of Atlanta, At&T, Intellispring Technologies Inc., and Bt.

Who are Renee Bonds's colleagues at City of Atlanta?

Renee Bonds's colleagues at City of Atlanta include Mcgruder Gordon, James Jackson, Jarrod Harrell, Thomas Willis, and Antonio Palmer.

How can I contact Renee Bonds?

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What schools did Renee Bonds attend?

Renee Bonds holds Master Of Business Administration - Mba, Project Management from Keller Graduate School Of Management Of Devry University.

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