Responsible for consultation and advising on policy and procedures for all planning aspects of small meetings and events.

Oversee all aspects of the website design, attendee management and maintenance understanding system capabilities and reporting parameters to ensure data is captured appropriately for reporting purposes for Bank of America meetings.Troubleshoot registration issues and answer any questions attendees or clients may have while managing day to day registration of the program. Manage all aspects of the room block such as attrition, additional rooms, and rooming list accuracy.Manage air travel and serve as an escalation point between air team and client for approvals on flights outside of meeting parameters.

AR Workshop is a boutique DIY workshop that offers hands on classes to create home decor from raw materials. Make memories through creativity with instructed guided experiences. Personalize and customize your projects made from wood, canvas, chunky knit and other materials. Take your project home the same day and proudly display in your home.

Booked and secured inquires for small corporate meetings and social events with and with our guest rooms. Negotiated contracts and Banquet Event Orders (BEOs). Communicated group details/changes to all hotel departments, coordinating customer’s needs with other property business and activities to ensure customer’s expectations are met and the property operates efficiently. Prospected for new catering business using a wide variety of methods including phone calls, outside sales calls, trade shows, attending community functions, blitzes, internet prospecting, supplier partnerships, etc.

Organized, planned and sold travel arrangements such as accommodations, car rentals, airlines, excursions and tours to suit client's preferences and budget.Advised clients upon regulations such as visas/passports and local customs.Collected and processed payments, maintained relationships with vendors, planned client appreciation events.

Maintained day-to-day front office and billing operations, resolved complex guest complaints and staff scheduling issues.Arranged spa and salon appointments, educated guests on treatments and products, sold memberships.Responsible for training of new staff to ensure adherence to policies and procedures.

Assist customers with inquires, selections and purchases at this upscale retail jewelry business.Organize displays and merchandise products.Handle and place special orders for customers, manage new inventory selections and enter SKUs into computer system.

Sold and maintained social room blocks. Promoted and sold guest suites.

Planned and arranged all on-site logistics for events and meetings such as transportation, accommodations, catering and decor.Created and designed various event materials, such as invitations, favors, signage and promotional collateral. Maintained social media channels.Tracked registration for meetings and identified event opportunities. Assisted on the event dates to ensure flawless execution.Processed speaker meeting requests and managed travel budgets.

Conducted extensive telemarketing and followed up on web inquires to generate prospective new clients. Tracked each event from initial contact through execution to ensure the client's complete satisfaction.

I held multiple jobs for the corporation, mostly being in Events and Reservation Sales.