Renee Cross Email & Phone Number

Kitchener, On, Ca

Canada

Kitchener, Ontario, Canada

Kitchener, Ontario, Canada

Maintained employment life-cycle information in the human resources information system (HRIS) and other programs, per collective agreements, policies, and procedures. Supported talent acquisition partners and hiring managers with processes related to recruiting, interviewing and screening.• Coordinated the recruitment for temporary/ summer student hires, working with hiring managers on process; maintained documentation (e.g., screening, interview tools, files); requesting/following up on/processing paperwork for police records checks and driver’s abstracts. Created and send offer and extension letters, and notified unsuccessful candidates. • Maintained multiple program inboxes. Provided client and employee service by responding to questions from clients, the public and divisional staff.• Provided administrative support to talent acquisition partners, including updating standardized forms; retrieving information from employee files; and preparing/ sending offer, extension, and confirmation letters and related documentation.• Created, edited, and maintained forms, reports, memos, agendas, minutes, letters, templates, and training aids.• Maintained electronic and paper filing system.• Scheduled/coordinated interviews/meetings/appointments/workshops using scheduling software (RIVS/Doodle), emails, or phone calls.• Drafted job postings for hiring managers. Distributed postings and coordinated publication, as directed. Added/removed postings on job boards. Reconciled invoices from advertising agencies for supervisor sign-off.• Entered new employee/employment change information in HRIS and related systems (e.g., training registration), including salary adjustments and related employment and benefit terms and conditions.• Monitored hours worked for specific employee groups for changes in wages and benefits in lieu. Calculated changes and notified others of retroactive pay. Calculated employee pay differentials and verified hours worked in TAMS.

Kitchener, Ontario, Canada

Administered the subsidized housing application and wait list process. Determined initial and ongoing eligibility and priority status. Provided information and support to applicants and community partners.• Provided service to an assigned portfolio of clients.• Processed subsidized housing applications per legislation, guidelines, and procedures. Determined eligibility, including priority status based on set criteria, and followed up with applicants and third parties for supplementary information and to ensure information is up to date.• Assessed and approved applicants for subsidized housing eligibility and wait list placement for appropriate sites (e.g., location, unit size, accessibility, availability of supports). Completed income verification and assesses against established limits.• Provided information and advises applicants regarding assessments, policy/procedure/legislation, other internal/external housing programs, and community resources.• Conducted application reviews to ensure ongoing eligibility and priority status.• Notified applicants of decisions. Maintained files/documentation. Prepared information and responds to questions at appeal/review committee meetings.• Liaises with non-profit, cooperative housing, other divisional staff, landlords, and community partners/organizations to exchange program and applicant information (e.g., referrals, former tenant arrears, repayment agreements).• Prepared reports for management related to waitlist and eligibility data.• Developed and delivered presentations related to subsidized housing programs and processes to community groups/partners and other Regional staff (e.g., call centre). Provided information and support to community groups/partners so that they can support their clients with the application/ process.

Cambridge, Ontario, Canada

Provide executive level administrative support to the North Press Shop Managers, Group Leaders and Team Leaders. Manage and track core documentation for 14 managers and 76+ trade and engineering team members to ensure the department is maintained efficiently to assist in productivity, organization and Toyota’s policy and compliance's.• Coordinated calendars for meetings and presentations, book venues and organize logistics• Organized meetings, including: collection of agenda items; follow-up on action items; preparation and distribution of agenda packages; recording, production and distribution of minutes in a timely fashion• Prepared business correspondence, presentations, meeting minutes, calendars and agendas• Developed, created and edited maintenance reports, spreadsheets and progress charts• Developed and maintained an effective filing system (paper-based and digital electronic)• Generated reports and track important work priorities to ensure they are completed on time• Organized and provided timelines for 9-teams to ensure weekly/monthly workflow was completed by the deadlines• Maintained, edited and created all planned maintenance (SAP) and work orders (Access) for team members • Sustained ISO9001 & ISO14001 records and maintenance reports; ensuring all internal and external audits pass • Ensure all ISO regulated documents are current within SharePoint for Toyota worldwide• Maintained accurate information on all team members along with ongoing training, while providing monthly reports and training schedules• Drafted general forms, letters, reports, and memos as necessary• Prepared requisitions as required for ordering equipment, office supplies, materials, repairs and other purchases• Supported the development of materials, such as reports, briefing notes, presentations, data analyses and communications for all aspects of work with the Toyota organization for North Press

Cambridge, Ontario, Canada

Developed business to business (B2B) marketing sales program by creating and developing marketing deliverables for product and segment marketing initiatives as outlined by the company. Implement strategic programs to build DGI Supply’s proprietary brand, along with manufacturer products and vendor categories. • Developed and executed promotional opportunities that align with short and long-term objectives and strategies, while producing marketing materials including brochures, flyers and presentation materials• Reviewed, implemented, and wrote product content, source images for design and flyer layout stages• Aligned Sales and Marketing by leading the development and execution of the annual marketing excellence plans and participate in sales planning sessions• Created and distributed communications materials (e.g. e-newsletters and product training material)• Met with vendors to build and execute marketing sales programs, promotions, and joint marketing campaigns to drive sales targets associated with company goals• Effectively negotiated product cost, demos and sales incentives from vendors' for promotional products being offered in a flyer• Coordinated and conducted research, including working with a variety of manufacturers and vendors: To understand customer needs, current market conditions, trends, and competitor information• Implemented and supported Sales Representatives in response to questions or to provide clarification and training on ongoing marketing projects and product information• Designed and executed PowerPoint presentations with vendors promoting marketing initiatives or celebrating cost saving successes • Provided regular progress and budget reports for executive team members and sales team • Assisted with proposal writing and other business development activities• Supported and coordinated updates of website content and various business documents and banners for social media and email campaigns

Kitchener, Ontario

Provided support to the Marketing Department by developing and implementing promotional objectives by providing brand awareness through trade-shows, product copy-writing for online website and weekly and monthly flyers. Provided Sales, Purchasing, and Senior Management support with continuous reporting and various sensitive projects that supported the company initiative to continue to increase overall annual revenue.• Worked closely with senior executive managers with various sensitive projects and reports that are privileged and time sensitive (Not limited to sales & cost savings reports; reports for vendors, contracts and customers -including charting and pivot tables, inventory status reports, inventory adjustments and billing for VMI) • Developed and implemented product copy, lay-out and design for marketing projects including catalogue, brochures, flyers, promotional products and online website • Supported project research, literature reviews and data/information gathering to enhance subject matter knowledge relevant to the project• Proofread all content for print and web projects• Managed and maintained database information within company systems for all (18) branches across Canada• Provided support to national sales team and purchasing department by maintaining vendor and contract pricing, along with analyzing vendor cost, keeping database current • Communicated effectively with customers, vendors, regional managers, national sales and finance department• Participated and assisted in organizing industry tradeshows

Kitchener, Ontario

• Managed all accounting and financial reporting activities for retail store and rehab services• Processed accounts receivable invoices and 3rd party sponsors' paperwork to ensure payments are made on a timely basis. Follow-up with outstanding payments by sending letters, statements, calling appropriate parties to resolve issues and obtain payments • Processed accounts payable by reviewing, coding and verify supplier invoices with purchase orders for payments to be processed in a timely manner to avoid past due accounts • Prepared daily sales, weekly and monthly reports from POS and DFR system pertaining to sales, inventory and financial data • Updated data in accounting system by executing financial and productivity control reports, reconciliation of bank statements, internal audits, POS / MMS and other financial administration functions required to support achieving store objectives

Cambridge, Ontario

Created, edited and managed database while composing product copy writing for Basics catalogue, flyers and website.• Researched, compiled and cross-checked various consumer products by maintaining accurate information in database using internet searches and maintaining positive vendor relationships • Compiled and analyzed data creating various reports required by national dealers and company staff throughout all departments• Provided technical support and troubleshooting for all Basics dealers across Canada ensuring availability of accurate, up-to-date information• Organized social and special events boosting company morale

• Oversaw team's progress and reviewed their work prior to filing contracts; provided first point of contact and demonstrated success using effective communication to resolve customer concerns • Managed multi-million dollar accounts by filing large contracts with the Federal Maritime Commissioners to ensure commodities could legally be transported across international territories via ocean liners• Trained and implemented group projects in an efficient manner • Organized social and special events boosting company morale• Responsible for all aspects of event management, including coordinating events ranging from 100 to 500 attendees all within balancing the budget

Business, Management, Marketing, And Related Support Services

Courses: Business Marketing, Public Relations, Analytics, Introduction to Graphic Design, Introduction to Advertising, Spreadsheets.

Graphic Design

Intermediate occasional studies.