Renee Dahl Email & Phone Number

Minneapolis

* Managed and Supervised over 150 Guest Experience Reps and Leads* Worked in close collaboration and coordination with multiple departments including, but not limited to, Food & Beverage * Handled difficult guest situations in a calm, professional manner resolving problems to the satisfaction of all involved parties* Maintained relationships with VIP guests through personal contact utilizing a variety of tools including in-person, phone, text, and e-mail, focusing on the ultimate goal of season ticket and event sales* Participated in the coordination and supervision of special events and private parties * Responded quickly and calmly in emergency situations, implementing best outcome * Issued gifts to season tickets holders and promotional giveaways to fans

Chaska, Minnesota, United States

*Proven ability to work and develop positive relationships with young children.*Facilitates an online classroom for reading interventions*Performs progress monitoring on Fastbridge*Knowledge and ability to use district initiated technology platforms, student database systems, and student technology to support teaching and learning*Reads to or listens to children read *Monitors groups of children during teacher directed instruction *Facilitates lessons for small groups and individuals using personalized strategies and materials*Facilitates classroom learning activities under the direction of a teacher*Prepares educational materials as assigned*Monitors behavior of students in and out of the classroom, i.e., field trips, passing times, supervised play, lunch *Assists with snacks and lunch

Minneapolis, Minnesota

● Built solid partnerships with clients, entertainers, vendors, sponsors and stay active in the community● Negotiated contracts, booked event space, arranged food and beverage, ordered supplies● Developed a stellar team that consistently exceeded goals and expectations● Performed all administrative duties-writing BEO’s, billing, closing in POS system● Performed all duties in regards to hospitality service- host, bartender, server, expo● Proficient in all areas of food and beverage preparation, service, sanitation and compliance● Managed staff and venue which included opening/closing, inventory and cash control● Hired, trained and motivated employees in a positive environment that prevented turnover

Greater Minneapolis-St. Paul Area

● Interviewed, hired, trained over 400 volunteers, & coordinated events for Super Bowl 52● Set up, maintained, supervised welcome centers at 3 hotels hosting VIP guests● Coordinated, trained, supervised & organized over 50 volunteers; addressed all staff and guest concerns

Eden Prairie

•Founded, managed clinic, taught, trained and mentored staff of 15•Incorporated laser skin treatments on patients and assisted Doctors with surgical procedures •Established and operated websites, scheduling system, social media, marketing and accounting

B.A., Physical Education

Activities and Societies: EMT, Intern Bulldog Hockey TeamPhysical Education major, Psychology minor. Worked with the Bulldog Hockey Team

Esthetics License