Principal Responsibilities:• Support weekly payroll processing tasks in UltraStaff while ensuring compliance with company policies and accuracy of pay records• Communicate with Management, Supervisors and Account Managers to review employment changes during the current pay period (i.e., new hires/terminations, transfers/pay changes, bonus programs, account information, etc.)• Enter employee bank details for direct deposits• Review employee timesheets for accuracy prior to payroll processing and communicate with Account Managers should adjustments be needed• Process payroll correction requests and manage adjustment files• Quickly respond to time-sensitive payroll issues• Assist with system data audits to ensure compliance and support reporting needs• Be trained and ready to serve as a backup to Account Managers in case of absence, vacation or other need• Additional tasks and projects as assigned• Be present during regular office hours which are Monday through Friday, 8:30 a.m. to 5:00 p.m., with an unpaid 30-minute lunch break. These times may be modified to meet client and/or team needs• Additional duties that may be assigned, and functions may be modified, according to business necessity• Must be flexible to travel to support other sites, as needed• Regular communication with Job1America/JandR Transportation Senior Management in regards to issues, concerns, suggested recognitions and/or incentives• Grasp the concepts of the UltraStaff employee database within 30 days of hire• Maintain complete and accurate documentation on employees• Provide exceptional customer service in a professional and timely mannerWork as a team with a positive attitude to accomplish organizational goals to include learning job duties outside of principal responsibilities• Perform additional functions, duties, and specific tasks of a similar nature and scope as necessary in order to achieve assigned business objectives

•Manage and quickly respond to all immediate customer and driver support requests, which are typically "how do I..." feature / function questions or account management questions.•Have a professional attitude -- you'll be supporting some of the largest carriers in the transportation industry and maybe some of the smaller carriers (our users).•Provide great customer support by quickly responding to phone calls, chat and email support requests, and assist our CSM's as needed.•Triage requests to leadership, as needed.•Collect and provide product feedback to the product team from the customer's perspective.•Update and Create support material and eNuggets® as needed (e.g. build assessments, upload and build forms, etc.)

•Manage and quickly respond to all immediate customer and driver support requests, which are typically "how do I..." feature / function questions or account management questions.•Have a professional attitude -- you'll be supporting some of the largest carriers in the transportation industry and maybe some of the smaller carriers (our users).•Provide great customer support by quickly responding to phone calls, chat and email support requests, and assist our CSM's as needed.•Triage requests to leadership, as needed.•Collect and provide product feedback to the product team from the customer's perspective. •Update and Create support material and eNuggets® as needed (e.g. build assessments, upload and build forms, etc.)

•Performs all duties associated with recruiting, onboarding, and retention. •Develops relationships with drivers and fleet owners•Follow-up with newly hired employees•Ensures a smooth placement for new independent contractors such as preparation of contracts and employee orientation

•Partner with clients to determine staffing requirements; offer assignments at client facilities to qualified field staff.•Manage open orders, submit files and expedite interviews and offers in order to support branch performance goals.•Remain aware of changes in hospital file requirements and communicate those changes to the branch.•Build rapport and maintain consistent communication with candidates and clients to develop positive working relationships.•Ensure candidate and/or client concerns are resolved in a timely manner; uphold our Company’s reputation by demonstrating standards of excellence.•Conduct candidate and client visits to increase brand recognition and networking abilities.•Interview, screen and administer appropriate evaluations and verify references of field applicants.•Monitor and evaluate the performance of field staff and the ongoing needs of the client/facility through weekly follow-up calls.•Primarily responsible for maintaining currently staffed HCP files and the Company database to maintain 100% compliance with Company standards and/or individual facility requirements.•Perform all other duties as assigned by management.

The Associate Recruiter is responsible for partial/full-cycle recruitment for one or more clients. The right candidate will also be sourcing and screening while building and maintaining excellent relationships with client hiring managers and Lead Project Recruiters. • Conduct telephone pre-screens to assess candidate's for appropriate positions. • Dedicated to delivering a high level of service through organization and time-management. • Must be energetic, outgoing and have the ability to multi-task in a fast-paced environment while following established recruiting plans and compliance procedures. • Recognition of the importance of timely and accurate communication in a professional manner is necessary. There may be other duties as assigned. • Must be proficient in the area of Microsoft Office applications as well as Applicant Tracking Systems• Excellent oral and written communication skills • Ability to multi-task • Bachelor’s Degree Preferred

Search for qualified candidates posting relevant job description criteria on web boards such as the State Job Boards, Monster and CareerBuilder along with executing e-marketing campaigns. Employ Boolean Search Methodologies to locate potential candidates via job boards and other internet sources.Research and document potential candidates contact information into database in order to simplify potential searches and to create a call list for clients.

Reviewed and evaluated resumes of potential candidates according to guidelines and requirements for clients that have position openings and are looking for qualified candidates.Conducted pre-screen phone interviews to select potential candidates, scheduled and performed face-to-face interviews with candidates, evaluated their qualifications and arranged the on-site interviews with the clients.Entered candidate information into People Track maintaining accuracy of files according to EEOC regulations. Maintained communications with both clients and candidates during the recruitment, interviewing, and selection for position openings. Accountable for informing the candidates if they were being offered a position or if they were being declined.

College of Business and Innovation Business Career ProgramsAssisted students with internship application and offered guidance on career services. Instrumental part of the team for the College of Business Job Fair, worked with approximately 90 companies in providing approximately 400 + students a venue for employment opportunities.Performed multiple office duties requiring attention-to-detail ranging from entering student data to direct mailings and handling phone inquiries.

Reviewed resumes of potential candidates hiring approximately 30 seasonal employees for the holiday season.Conducted pre-screen phone interviews making the decision according to the hiring guidelines to advance them onto next level of interviews.Scheduled and perform face-to-face interviews with candidates, evaluated their answers and decided who to hire as a seasonal customer care specialist.Entered applications of the new hires into Kronos time keeping system for the payroll department to process.