Experienced social media manager, content creator, branding specialist and digital marketing professional. Values helping small businesses to creatively increase engagement and sales through social media platforms suited to their individual industry and niche.

• Maintained consistent communication between executive council and national advisory board members while establishing trusting relationships with members• Kept chapter minutes at every formal and informal meeting, ensuring that the information provided was organized, accurate, and relevant• Created and maintained individualized attendance charts for over 50 members

• Launched innovative social media tactics for local clients while tracking online analytics• Planned presentations specified to brand/target market to propose to potential clients• Communicated daily tasks and agendas with team members• Managed a group of interns in the execution of events hosted by the Agency• Demonstrated advanced problem-solving abilities• Created promotional contests to increase customer presence at the grand opening of Levity Brewing Co.• Used knowledge of social media to spread awareness of the event to students, professors and residence of Indiana, PA.• Worked directly with the graphics team to produce promotional images to post on The Agency and Levity's social media pages

Primadonna Collections recently became an international brand when the owners moved from Italy to Pennsylvania. The owners opened up stores in the Pittsburgh Mills, Ross Park Mall, Robinson Mall and South Hill Village, selling an array of shoes, handbags and accessories. The brand featured high-quality, Italian designer fashion for a reasonable price. My role as a store manager included training and motivating sales associates, while administering daily reports of sales progress by tracking individual associate sales goals and inventory. Daily reports consisted of: -Net sales-Inventory turnover-Initial markups-Costs of goods sold-Average inventoryI also participated in creating advertisements and promotions including:-Signage-Visual Merchandising-Public RelationsConflict resolution and providing outstanding customer service was an essential part of my role with the company.

• Managed and allocated over $35,000 worth of funds in newly created budgets• Communicated daily with national advisory board supervisors• Ensured all dues, fines and other member payments were made on time

-Daily tasks involved strengthening and reorganizing product/inventory management systems-Oversaw new product launch presentation for each product line-Created and displayed promotional signage for new product launches-Participated in presenting new sales tactics and product information to current accounts such as Macy's, Dillard's and Sephora-Trained and motivated sales managers on the application of new selling techniques-Performed sales transactions in-store with the application of direct consumer marketing

• Daily tasks included providing customer service to new and existing clients, maintaining appropriate inventory supply levels, and providing assistants to all stylists on duty• Responsible for handling cash and credit card payments and/or tips• Configured appointment and hourly schedules for clients and stylists through online systems

• Served on the executive council demonstrating time management, leadership, management, problem-solving, and conflict resolution skills that have continued to progress• Planned and executed membership recruitment events which included hosting workshops within the organization, creating visual displays, and overseeing all events

• Assisted photographers with booking appointments, scheduling venues and providing customer service• Provided assistance during photoshoots with lighting techniques and equipment• Gave feedback and follow-up services to clients

• Provided customer service and product knowledge in each department• Responsible for independently operating the fine jewelry counter as a key-holder• Exceeded sales goals by generating highest number of new customer credit accounts