Experienced Customer Success Leader with a demonstrated history of success in the software industry. Skilled in building and streamlining processes, scaling and managing globally dispersed teams, customer experience, lead generation, change management and retail operations.
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Vice President Of Customer SuccessCyara Jun 2024 - PresentRedwood City, California, Us -
Director Of Customer Success - AmericasWrike Dec 2023 - Jun 2024San Diego, California, Us -
Director Of Customer Success - Global Strategic SegmentWrike Nov 2022 - Dec 2023San Diego, California, Us -
Director Of Customer Success - North America (East) And LatamWrike Mar 2022 - Dec 2022San Diego, California, Us -
Sr. Manager Of Customer Success - North America (East) And LatamWrike Oct 2018 - Mar 2022San Diego, California, UsCultivating a global team that empowers our customers to unlock the power of Wrike - giving them the freedom to choose how they invest their time by driving hyper-efficiency and operational excellence in their collaborative work. -
Manager Of Customer SuccessWrike Aug 2017 - Oct 2018San Diego, California, Us -
Customer Success ManagerWrike Nov 2016 - Aug 2017San Diego, California, UsLeveraging a background in global retail/sales team leadership and change management, I work with Wrike's strategic portfolio of customers to help them become productivity experts. I partner with all kinds of teams on both traditional project management and basic task and workflow management to optimize their usage of Wrike and enable them to improve collaboration and efficiency. -
Sr. Manager North America & Anz Business DevelopmentGigya May 2016 - Nov 2016Mountain View, Ca, Us -
Manager, Emea Business Development And Global Bdr OnboardingGigya Jun 2014 - May 2016Mountain View, Ca, Us -
International Business Development RepresentativeGigya Jan 2014 - May 2014Mountain View, Ca, UsGenerated new business opportunities through outreach to targeted industries. Consistently overachieved monthly targets. Conducted technical conversations in French and English with senior level executives. Translated marketing material for French outreach. Conducted phone screens and provided mentorship for new team members.Q1 2014 - 115%Q2 2014 - 100% -
Executive Team Leader- SalesfloorTarget 2013 - 2013Minneapolis, Mn, UsDrove sales by leading salesfloor operations. Managed the guest service, merchandising, and sales for over 10 departments in a store with over $45 Million in revenue. Managed outside vendor partnerships. Provided training, feedback and team member development for 5 department team leaders and over 50 sales floor team members. Recruited, selected, and developed retail talented team members. Demonstrated strong cognitive skills, including problem analysis, decision making, as well as financial and quantitative analysis.
Renee Thomas Skills
Renee Thomas Education Details
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Uc Santa BarbaraMass Communication/Media Studies/International Communication
Frequently Asked Questions about Renee Thomas
What company does Renee Thomas work for?
Renee Thomas works for Cyara
What is Renee Thomas's role at the current company?
Renee Thomas's current role is Leading Customer Success.
What schools did Renee Thomas attend?
Renee Thomas attended Uc Santa Barbara.
What skills is Renee Thomas known for?
Renee Thomas has skills like Leadership, Customer Experience, Public Speaking, Salesforce.com, Race Relations, People Management, Gainsight, Account Management, Sales, Software As A Service, Productivity Improvement, Business Development.
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