Renee Macpherson Email & Phone Number

Olean, Ny

Oversees the implementation and management of clinic electronic health record including staff workflows and the developmentManages EHR and data needs at multiple levelsMonitors data collection to meet reporting needs for various data collection and reporting centers including UDS, HRSA, CDC, PCMH, and HEDISEstablishes and measures performance goals and objectives for direct management reports, provides input for team goals.Works with Operational team to establish clinical, operational, and financial objectives and functional strategiesEducates staff on workflows and data collection to ensure accuracy of reportable dataCompletes needed data mapping across quality and population health management tools including ongoing data testing andConducts ongoing data mining and analytics including perspective and predictive analytics from various data points including encounter data, claims data and utilization data collected internally and from third partiesWorks with operation and quality teams to identify productivity and quality metrics for improvementReports productivity, quality, and financial data to executive, operational, and quality teamsActs as an integral member of the Leadership team providing guidance to ensure staff are well trained and engaged in company initiativesWorks with leadership team to identify needed performance improvement projects and acts as liaison between leadership team and clinic teams to promote and support initiative.Monitors and reports clinic results against initiative targets and goals and reports to senior leadership and operational teams and provides ongoing recommendations for improvementsManages Care Coordination Department including establishing enrollment metrics and identifying opportunities for improvement and sustainabilityDevelops and operationalizes care management strategic plan include designing a system-wide care coordination strategy that optimizes clinical outcomes, financial viability, and patient efficacy

Tonawanda, Ny

• Managed all incoming Department of Defense correspondence• Managed all in house DLA and DCMA contracts ensuring all DoD requirements and delivery dates• Scheduled and oversaw meetings with DCMA Supply Management Specialist • Scheduled and oversaw meetings with DCMA Quality Assurance Representative.• Acted as primary customer service contact for all non-conformance issues• Resolved all government related accounting issues• Maintained shipment files and contract paperwork• Developed formal process used to manage all Department of Defense orders.• Provided additional management support as needed

Chicago, Il

• Managed daily needs of approximately 100 client accounts• Provided customer specific quotations on products and services• Entered and managed orders using File Maker Pro• Collaborated with production team to provide accurate delivery information to customers• Ensured necessary information and products were received for production• Resolved customer service issues• Assisted with internal technical issues as needed• Provided additional project support for Operations Manager.

Master Of Science - Ms, Health Informatics Administration

Master Of Arts - Ma, Cultural Anthropology

Bachelor'S Degree, History