Renee Minium Email & Phone Number

Austin, Tx, Us

WORKED AT VARIOUS TEMPORARY AGENCIES ASHBY STAFFING & OFFICETEAM FROM MARCH 2005-2007 AUSTIN, TX CENTEX HOMES –TEMPORARY Receptionist Perform office management duties required by upper management and office employees. HIGHLIGHTS• Maintain and reorganized contact list for 200 employees and 16 subdivisions• Manage incoming mail and deliveries, verify receipt date and distribute appropriately• Answered 200+ calls daily• Maintain and submit daily reports• Worked for various employers as verifier, typist, or receptionist as needed March 2005 – June 2005COMAC – TEMPORARY Account RepresentativePosition through Career Consultants that demanded various tasks, including the strengthening of relationships between clients and the company with the additional responsibility of managing eight employees. Other duties included troubleshooting adjustment issues pertaining to new clients, offering suggestions in customized fulfillment, and overseeing the call center and data entry representatives.HIGHLIGHTS• Created and wrote all training materials and policies for assigned client, Wells Fargo Bank• Organized and conducted training courses for call center representatives• Implemented a system to fulfill client request while adhering to corporate procedures

Primary responsibility was conducting outbound calls to financial institutions to sell reference materials. Successful account manager for credit union market. HIGHLIGHTS• Headed up a six-month project involving the testing of scripts on various clientele under diverse circumstances• Organized and maintained product scripts and fact sheets for 150+ products• Conducted surveys to new campaigns in order to implement product placement more accurately• Processed gathered information to train all sales representatives on new campaigns