Consultant
Current
Jul 2024 - Present
AeroLeads people directory · profile
Renee Murphy Email & Phone Number
Leader with a track record of guiding early-stage startups through swift and measurable transformation
at
Infinite Renewals
1 work email found
@talkingpts.org
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Leader with a track record of guiding early-stage startups through swift and measurable transformation
Location
Winchester, New Hampshire, United States
Who is Renee Murphy? Overview
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Quick answer
Renee Murphy is listed as Leader with a track record of guiding early-stage startups through swift and measurable transformation at Infinite Renewals, based in Winchester, New Hampshire, United States. AeroLeads shows a work email signal at talkingpts.org and a matched LinkedIn profile for Renee Murphy.
Renee Murphy previously worked as Consultant at Infinite Renewals and Head Of Success & Operations at Talkingpoints. Renee Murphy holds Bachelor Of Liberal Arts, Social Science from Harvard University.
Company email context
Email format at Infinite Renewals
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{first}@talkingpts.org
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Profile bio
About Renee Murphy
A leader with a strong track record of guiding early-stage startups through swift and measurable transformation. Proven success in implementing structures to support scalability, efficiency, and operationalization. A results-driven and versatile leader with a proven track record of catalyzing success and scale. With a dynamic blend of entrepreneurial vision and operational expertise, I have consistently played a pivotal role in scaling startups. My strategic insights and hands-on leadership have been instrumental in driving efficiency, innovation, and revenue growth while fostering a culture of agility and adaptability in fast-paced, high-growth environments.AREAS OF EXPERTISE: Strategic Planning • Business Transformation • Team Building & Leadership • Data Analytics and Metrics • Customer Experience • Change & Risk Management • Financial Management and Operations
Listed skills include Leadership, Customer Experience, Solution Selling, Consulting, and 34 others.
Current workplace
Renee Murphy's current company
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14 roles · 28 years
Renee Murphy work experience
A career timeline built from the work history available for this profile.
Head Of Success & Operations
Responsible for Post-Sales Customer Experience and Strategic Operations, including Revenue, People, Finance, Legal, and the PMO.
May 2022 - Jul 2024
Vice President Of Customer Success
Responsible for pre-sales scoping, customer adoption, renewal, and upsell. Created team structure and KPIs, including service offerings and product support process. * Increased NRR through CS expansion playbooks by overseeing the entire customer lifecycle, from onboarding through retention and expansion* Developed and implemented streamlined processes to.
Aug 2021 - Jun 2022
Senior Director, Solutions Delivery & Customer Success
Alluma
Reorganized team to provide Customer Support, Implementation, and Customer Success. Integrated One-Degree team after the organizations merged. * Protected $1M revenue with 95% retention and agreement to migrate to a new solution in 2023.* Developed Product and Customer Success engagement model * Integrated acquired One-Degree teams into Alluma team to.
2021 - Aug 2021
Vp, Customer Engagement
Brought on to streamline Salsify’s Customer Success team and assess challenges impacting adoption, renewal, and growth. Expanded the organization to 70+ staff to better support customer engagement, onboarding, training, services, and VOC programs across the portfolio. Drove revenue growth by selling and delivering millions in services. Interviewed.
2018 - 2020
~2 yrs
Chief Operating Officer
Led product development, customer success, sales, and business development functions for a pre-angel analytics startup, with focus on elevating service delivery and revenue growth. Analyzed customer challenges form product level and market fit, and oversaw all aspects of customer engagement and platform expansion. Created value discovery process that.
2017 - 2018
~1 yr
Svp, Customer Experience
Snapapp
As part of the leadership team, helped turn around the startup organization by redesigning the customer experience approach. Owned account relationships and customer success strategy from pre-sale through renewal stages. Raised quarterly renewal rate by aligning product decisions with customer feedback. Improved post-sale customer journey by restructuring.
2016 - 2016
Vp, Customer Experience
Assembled and led an onboarding team to manage the customer experience for a SaaS firm, with emphasis on reducing churn and risk. Implemented structure to ensure success from initial contract through product implementation, training, and support stages. Addressed operational deficiencies impacting customer success, retention, and renewal rates. Worked with.
2013 - 2016
~3 yrs
Vp, Success And Operations
Shaped pre and post-sales processes to boost customer success and renewal rate for the early-stage healthcare startup. Established and led Sales, Account Management, and Client Delivery teams. Partnered with Product team to evolve offerings based on customer and market requirements. Tested and evaluated new concepts including a support-oriented call.
2012 - 2013
~1 yr
Director, Customer Experience
Built out a new support organization leading up to HP’s acquisition of the analytics software firm. Structured post-sales customer experience, operational processes, and product offerings while also leading training and integration. Delivered significant improvements in service optimization and TAM. Successfully transitioned customer experience to HP.
2010 - 2012
~2 yrs
Vp, Professional Services & Support
Axeda Corporation
Led restructuring of Axeda’s support organization to improve NPS, customer satisfaction, and internal processes and communications. Oversaw customer outreach programs. Transitioned from on-premise to SaaS-based platform including creation of program metrics, dashboard, and customer handbook. Managed a multimillion-dollar budget and professional services.
2008 - 2010
~2 yrs
Senior Director, Global Customer Care
Head of customer care for a provider of eCommerce search, customer experience management, enterprise search, and business intelligence software. Acquired by Oracle.
2003 - 2008
~5 yrs
Senior Technical Support
2000 - 2003
~3 yrs
Senior Technical Support
1998 - 2000
~2 yrs
3 education records
Renee Murphy education
Bachelor Of Liberal Arts, Social Science
Harvard University
Compassion Cultivation Training (Cct) Teacher Certification, Center For Compassion And Altruism Research And Education
Stanford University School Of Medicine
Master'S Degree, Mental Health Counseling/Counselor
Antioch University
FAQ
Frequently asked questions about Renee Murphy
Quick answers generated from the profile data available on this page.
What company does Renee Murphy work for?
Renee Murphy works for Infinite Renewals.
What is Renee Murphy's role at Infinite Renewals?
Renee Murphy is listed as Leader with a track record of guiding early-stage startups through swift and measurable transformation at Infinite Renewals.
What is Renee Murphy's email address?
AeroLeads has found 1 work email signal at @talkingpts.org for Renee Murphy at Infinite Renewals.
Where is Renee Murphy based?
Renee Murphy is based in Winchester, New Hampshire, United States while working with Infinite Renewals.
What companies has Renee Murphy worked for?
Renee Murphy has worked for Infinite Renewals, Talkingpoints, Saltmine, Alluma, and Salsify.
How can I contact Renee Murphy?
You can use AeroLeads to view verified contact signals for Renee Murphy at Infinite Renewals, including work email, phone, and LinkedIn data when available.
What schools did Renee Murphy attend?
Renee Murphy holds Bachelor Of Liberal Arts, Social Science from Harvard University.
What skills is Renee Murphy known for?
Renee Murphy is listed with skills including Leadership, Customer Experience, Solution Selling, Consulting, Strategic Partnerships, Contract Management, Salesforce.Com, and Customer Success.
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