I led a team of five advancement services professionals. Our primary focus in FY20 was bringing up our new Ellucian CRM Advance system, with simultaneous implementations of campus-wide Ethos integrations, Ellucian Analytics, Argos for reporting, and iModules for our online community. Leveraging these new systems, we updated and improved gift processing, reporting and analytics, and prospect management.

My position focused around data and technology for Advancement and Alumni & Family Relations. I specialized in creating custom databases and reports to streamline processes and guide analysis. • Created a Phonathon interface with call analytics using Microsoft Access.• Managed the conversion from Datatel Benefactor to Colleague Advancement.• Implemented multiple websites, alumni communities, and e-marketing programs.• Designed reports in Access and Informer for Advancement & Alumni staff.• Supervised Gifts & Records Specialist and Technical Report Writer.• Proofed gift batches, redesigned pledge reminders.

I administered several databases and the website for PRA. I was also the circulation manager for their quarterly magazine, "The Public Eye."•Managed fundraising, library, and web-content databases.•Maintained and developed the organization’s web site.•Acknowledged donations and managed event tracking.•Repaired and enhanced capabilities of data systems and reporting.•Acted as circulation manager for the organization’s magazine. •Designed and implemented e-communications (blast emails.)

I worked with the donor/prospect database in our research department. I pulled reports and maintained the database, and supervised the student workers assigned to Research.•Prepared database for conversion to new donor software. •Participated in cross department data integration teams.•Maintained donor database and hard-copy files. •Produced reports to fulfill the needs of Gift Officers and Research.•Developed and maintained internal department web site.•Trained and managed student interns.