Renee Risch Email & Phone Number

Floida

South And Midwest Region

• Full team and P&L responsibility for up to 55 stores, 450 million in sales and 5,000+ team members in 12 states. In 2012 it was the lowest performing region in the company with no ability to promote at any level. Reversed performance from the worst to first in 1 year and was top in the company in sales comp, sales to plan, Profit, EBITDA, payroll and shortage. Continued this trend while taking on new states and Regions throughout the last 8 years.•Collaborated with key partners/stakeholders to effectively position and provide feedback from the field on merchandising, assortment, product, visual presentation, competitive landscape, market knowledge, real estate, marketing/brand initiatives, and all areas that impact the organization.•Built a strong culture of exceeding company goals through strong talent pipeline and team engagement.•Implemented many service initiatives for the company rolling out Stylist and Clientelling to develop a service, selling and product knowledge culture for the company.•Best Net Promotor Service Store in the company beating company expectation and goal by 34%•Created material, led and trained all store directors and business partners for the yearly company leadership conference.•Led company initiatives across the chain to improve service, productivity and operational efficiency.•Improved conversion rates consistently by simplifying the sales process and focusing on each customer.•Strategic partner in the development of the new store concepts, Omni Channel business, and our Learning Maps.•Best shortage performance, reduced by $1.8 million dollarsAchievements: Best results for team engagement in the company 8 years in a row Wrote best practices for credit and email capture Received Talent Development Award  Selected to participate in elite group with CEO for up and coming top talent

• Led turnaround of one of the most underperforming districts in the company for 12-store territory covering central Dallas to El Paso with revenue responsibility of $550 million and 3,500 employees. • Directed all aspects of operations for 12 stores, conducted regular on-site visits, and collaborated with store managers regarding margin, profit and loss, merchandising strategy, inventory control, team culture and guest satisfaction. • Developed and led team of business partners to support goals and initiatives. • Analyzed results of numerous operational reports and provided feedback on ways to proactively improve top-line revenue production, improve store traffic, build brand loyalty, and control expenses. • Championed many committees at the executive level such as urban strategy segmentation, diversity leadership council, media relations sponsor, Six Sigma cross merchandising strategy, climate sponsor, and United Way. • Managed new innovation programs rolled out to entire company such as LEAP, electronics product knowledge cards, Beat the Clock Program, and Hardlines pre-transition merchandising best practices.Achievements: Earned Achieving Excellence Award designating district team leader of the year. Recognized for golden contribution for sales, profit and expense levels for 3 consecutive years.  Received DTL development award.

• Directed team of over 500 sales and operation team members through orientation and training, counseling and coaching, and on-the-job leadership support. • Drove sales, and supervised inventory controls, merchandise in-stocks, transition strategies, and guest service experience throughout the entire store. • Turned around poorly performing store and built culture reflective of solid routines and best practices.• Selected as master trainer, group training store; hosted visits from company CEO, president, and other senior leadership. • Achieved highest year over year sales increase in the region, best sales variance to budget in the region, and highest new credit card sales in the company. • Built reputation for training, recruiting, developing and promoting talented team members. • Owned and championed Target-brand presentation of entire store. • Managed P&L of $70 million.Achievements: Earned golden contribution award.  Recognized with regional sales driver award. Completed Advanced Development Program.  Served as member of Fast, Fun and Friendly Remodel Board.

• Managed day-to-day operations of logistics team, including early morning, overnight, and backroom teams, by means of state-of-the art technology to manage receiving processes, freight flow and replenishment transition, productivity results and background inventory. • Charged with developing team by ensuring completion of proper training and certifications.• Implemented processes to achieve safety and efficiency throughout entire operation. • Recruited, selected, and developed team members for backroom operations. • Ensured great in-stocks through efficient supply chain resolution from DC to store and great guest and team satisfaction.

Hardlines Executive Team Leader. Target Corporation. 2002 – 2003.• Drove sales by overseeing guest services and merchandising of all hard goods departments with sales in excess of $38 million. • Functioned as primary leader on duty for $70 million store. • Directed store opening and closing, developed high-caliber team, and completed various district developmental assignments. • Assisted with recruiting and hiring of hardlines team and held accountable for their performance.

• Accountable for all customer service related operational objectives and integrated support of sales strategies. • Ensured the execution of the Customer Service function’s strategic objectives were accomplished through best practices in the areas of talent management, customer service, sales growth and cost to serve. • Managed and executed branch operations with a business ownership mindset, aligning actions and decisions to support profitable business results.

• Responsible for ensuring that Sales Force relationships are maintained and relative to account creation and contract affiliation. • Identified root cause reason for customer sales trends and helped lead efforts to improve those trends. Provided proficient cross-functional understanding of Specialty Brand processes and customer information data flows in order to understand the upstream and downstream implications of efforts by the Sales Force organization. • Instrumental in development of future Specialty Brands Sales Force teams by providing analysis and direction for sales penetration and market development.

• Market homes in the local community by utilizing a proven successful marketing plan. • Provide virtual tours on web site of homes listed providing them with additional exposure. • Create sales brochures for each listing to profitably market the home. • Promote sales of properties through advertisements, open houses, and participation in multiple listing services. • Negotiate the best possible contract for clients. • Work with home inspectors and appraisers to determine any and all actions that need to be taken prior to closing. • Ensure that all terms of the contract are met prior to closing.

Undergraduate, Management

Bachelor Of Science (B.S.), Business Management