Renee Ravanera Email & Phone Number

Washington, Dc, Us

Washington, Dc, Us

Los Angeles Metropolitan Area

Washington, District Of Columbia, United States

- Strategize, design and create infographics for department reports and campaigns - Provides administrative support to ensure efficient operation of the office while overseeing and managing the shared inbox. - Assists the financial and legal team with preparing legal documentation for 150 individual funds throughout the year. - Distributes, processes and files 250 legal documents per quarter and fulfills 300 email requests per week- Conducts user acceptance testing (UAT)on the internal department website to ensure proper functionality- Provides testing feedback to improve the website's usability

Tysons Corner, Va

- Logged, tracked and troubleshot incident requests in the help desk system and CMS- Troubleshot, diagnosed and resolved 80 end-user’s website issues daily- Assisted software developers with the design and construction of the VAO website - Conducted usability testing to ensure website changes are executed successfully- Created technical documentation used for new staff training- Provided a complete range of executive, technical and administrative support such as scheduling meetings, responding to telephone and email queries, preparing correspondences and coordinating extensively with senior management staff - Recorded and tracked opportunities regarding agency-related opportunities on Salesforce - Deployed 3 newsletters a day to users via SiteCore CMS

Tysons Corner, Va

- Built and maintained strong client relationships to maintain current business and acquire new customers- Resolved client issues by providing solutions regarding optimizing usage on the software - Exported, tracked and analyzed metrics through business intelligence tools (BI) to create comprehensive reports to forecast projected monthly revenue- Conducted 75 phone calls and 50 emails outreach daily to new leads and existing users - Managed 5-8 clients’ requests weekly to ensure an optimal solution is reached

Washington D.C. Metro Area

- Designed and presented social media campaign ideas- Increased traffic on all social media platforms by posting marketing material 3 times daily- Developed, documented, and implemented social media strategies to increase mission statement awareness, advertisement and engagement for the organization - Collaborated with and assisted the CEO and other employees with planning, arranging and organizing the campaign for 250 guests

Washington D.C. Metro Area

- Created 6 social media posts and 5 informational emails for the department- Tracked news and social media and recorded trends for internal content weekly- Arranged travel of the Director and team by developing itineraries, transportation, lodging and other aspects such as tickets and hotel reservations- Participated in 8 foreign service meetings and recorded notes, provided feedback, summarized meetings output for the team and created project event emails for the team - Became familiar with international aid processes through grants, investments and curating projects by studying a country’s policies, economic behavior and top challenges it faces- Generated a comprehensive report on the relationship between education, community and gender equality in Sub-Saharan Africa - Conducted research on several topics such as gender inequality, child marriage and access to education in countries located in the Sub Saharan African area. - Managed budget and expense reports.

Ux Ui Design

Education record

Bachelor Of Arts - Ba, Global Affairs

Exchange program

Ux/Ui Design

Bachelor'S Degree, Global Affairs, Communications & Business