Renee Rice Email & Phone Number

Worcester, Ma

• Provided Practice Manager support for Chief, Department of Hospital Medicine and Director, Diagnostic Services, consisting of 12 doctors, 3 Physician Assistants and 4 Per Diems• Managed Hospitalists schedules, vacation tracking, payroll, budgets, expenses, licensing• Participated with Medical, Medical Records, Credentialing, Hiring and Case Management teams• Managed daily patient census reports• Managed monthly, semi-annual and annual statistical data creating reports for various presentations• Created and managed monthly reports gathering data such as daily patient visits, direct admissions, PA patient coverage, after midnight admissions, non-billable patient visits and encounters • Processed payroll, personnel action, and other human resource related documents• Created reports for individual physician annual reviews and bonuses

Southborough, Ma

• Provided Executive Assistant support for President, Vice President and Senior Management Team• Managed administrative staff members, college interns and high school interns• Workflow process for marketing projects: internal Deltek and Ajera programs; reviewed with project managers and accounting; ran weekly project reports for principals and associates• Proposal process: worked directly with project managers; final reviewer and distributor of proposals to clients• Managed business plan and staff review procedures and process• Office management included wizards, original document database, weekly timesheet reports, daily and weekly principal and associate schedules, company and staff license database and vacation tracker

Worcester, Ma

Community Medical Group:• Provided Administrative Assistant support for 8 practice managers• Managed and tracked certifications, malpractice, regulatory training and primary care scorecards• Completed patient satisfaction surveys bi-annually; created letters, prepared surveys in English and Spanish, distributed and tracked. Once returned, scanned and processed through TeleForm Verifier software• Completed survey studies were returned and distributed to practice managers• Completed faculty evaluations annually• Coordinated on-site, webinar or conference call monthly supervisor meetings; coordinated agenda, distributed, attended meetings and took minutes• Composed monthly supervisor incentive calls to sites, tracking for incentive bonuses• Supervised medical assistant externship program with four colleges. Reviewed submitted CV, selected site for extern, organized student’s training, access, completion of paperwork and tests. Monitored students with site supervisor and colleges• Managed access database for all CMG sites, implemented ideas that impacted employee engagement, financial stability, innovation, patient experience, people and/or quality and safety• Managed database of daily deposits from all practices and reported weekly at staff meeting

Saint Vincent Hospital, Worcester, Massachusetts

Program Manager:• Provided Program Manager support for Medical Director and Regional Operations Director for Hospitalist Program consisting of 16 doctors, 3 Nurse Practitioners, 1 Physician Assistant and Locums• Administrator of SharePoint site for Hospitalists and Residents• Managed Hospitalists schedules, vacation tracking, payroll, budgets, expenses, licensing• Participated with medical, medical records, credentialing, hiring and case management teams• Managed daily patient census and bed control, met with new patients daily• Managed monthly, semi-annual and annual statistical data creating reports for various presentations• Gathered monthly reports data such as length of stay, readmissions, patient satisfaction, time to billing, pneumonia and congestive heart failure• Processed payroll, personnel action, and other human resource related documents• Created reports for individual physician semi-annual reviews and bonuses Project Coordinator and Executive Assistant:• Provided Project Coordinator support for Chicago/New England Regional Office, maintained onFocus web software• Monthly operating review financial meetings preparation, i.e., downloading reports, distributing, preparing webinar meetings, handouts• Provided Executive Assistant support for Regional VP & CIO, Corporate VP of Critical Care Services and Corporate Compliance Attorney• Managed capital budget, statements of work, quotes, POs and invoices for Information Services• Managed complex monthly and quarterly statistical data management, pivot table reports, created/maintained monthly reports• Administrator of SharePoint site for critical care community• Meeting organizing, logistic planning, catering• Planned travel included flights, hotels, car rentals, limousine service, working with concierge at hotels for documentation preparation for conferences, prepared and submitted expense reports

Project Coordinator, Transaction Applications:• Provided Project Coordinator support for Information Services CEO “Direct” of Transaction Applications• Worked directly with CEO’s four managers, five leads as well as team members consisting of 50 employees and 100+ consultants• Coordinated bi-weekly Data Technology and Middleware Technology reports for meetings, prepared documentation, attended meetings, took notes, followed up on action items, distributed and posted notes on SharePoint• Managed monthly actual budget reports, prepared pivot tables, forecast documentation, distributed materials to appropriate reporting managers• Prepared contract worksheets, Statements of Work documentation, created requisitions in PeopleSoft, purchase orders, and received and tracked invoices• Created and maintained various roadmaps using Microsoft Project and/or Microsoft ExcelExecutive Assistant, Application Engineering: • Executive Assistant support for Information Services CEO “Direct” of Application Engineering• Worked directly with CEO’s five managers, six leads as well as team members consisting of 30 employees and 25+ consultants • Annual budgets• Invoices and contracts; requisition creating for all software, hardware and maintenance; completion of expense reporting• Maintained and coordinate internal and external schedules, assuring all supporting materials were prepared in an accurate and timely fashion, attended meetings, took meeting minutes, performed follow-up for action items, published meeting minutes on SharePoint• Coordination of annual objectives, mid-year performance reviews, year-end performance reviews and other processes• Maintained reports including organization charts and change control reports• Utilized my office management skills, coordinated office relocation, evaluated, developed and implemented new office protocols to include improving the process of onboard and off-boarding consultants and on boarding of new employees