Renee Sewe Email & Phone Number

• Key Contributions:
• Conducting communication needs assessments and developing a set of key messages for the WISH programme, leading to more targeted and effective outreach efforts.
• Coordinating the design and production of various materials, including fact sheets, evidence/policy briefs, brochures, digital publications, press releases, and outline for videos, contributing to the success of the.
• Developing and leading the communications and evidence outreach strategies, resulting in increased visibility and promotion of the WISH programme among key audiences.
• Creating and maintaining an editorial calendar, ensuring timely and consistent communication efforts.
• Curating and updating assets including videos and pictures thus improving the effectiveness of communication materials.

• Key Contributions:
• Led the management and strategy of the Business unit, including Creative services, PR, Digital marketing, Digital solutions, publications, and production, resulting in successful launches and project management of.
• Account directed 360-degree accounts, encompassing Creative, Media, PR, Digital, Market Research, and Experiential, leading to increased brand equity and awareness for clients.
• Successfully planned and executed a variety of events, including media launches, store launches, partner events, and CSR events.
• Ran a successful PR campaign including a media launch event with a total PRV of 9.5 million over a six-week period. Also planned and ran 10 store launches, 2 media events, 1 partner event with GAIN (The Global Alliance.
• Managed a client communication project, driven from a strategy development perspective resulting in increased brand equity and awareness. The clients’ serviced to date; are Quick-mart, Astrazeneca, EAT n’ GO Kenya.

Kenya

• Key Contributions:
• Efficiently managed a PR & Events Department with a team of 15 members, ensuring smooth operation and high-quality service delivery
• Demonstrated strong project management skills, successfully planning and executing projects for clients such as the Safaricom Twaweza Live Campaign, the Safaricom AGM and launch of the Sustainability Report, the 2018.
• Successfully planned and executed a 3-day conference and expo at the KICC, with over 700 attendees, for the Kalasha Film and Television market in 2019
• Developed strong client relationships and effectively managed key accounts including Safaricom, Pernod Ricard, and the Kenya Association of Manufacturers
• Provided mentorship to interns and supervised the Internship Program, helping to develop the skills and knowledge of junior team members

Kenya

• Key Contributions:
• Engaged with major brands such as Nestea, Ketepa, and PNG (Always & Pampers), successfully leading regional campaigns across South Africa and West Africa
• Acted as the liaison officer between the agency and the Epic MSL Group, managing communications for key accounts including P&G (Always & Pampers brand), Nestle Kenya, and HMD Global (The home of Nokia phones)
• Participated in the development, planning, execution, and reporting of several client products and projects, including the Telkom Kenya Brand Launch, Pampers Launch, Nokia Launches, and Qwetu Project
• Successfully developed and planned the Homeboyz Sepetuka 7s Tournament, serving as Assistant Tournament Director.

• Key Contributions:
• Led the planning and execution of a major media event, resulting in positive coverage in top industry publications and increase in social media engagement.
• Developed and implemented a comprehensive social media strategy, resulting in a 25% increase in followers and a 10% increase in customer engagement.
• Developed and managed relationships with key media contacts, resulting in regular placements in top industry publications and a 20% increase in media mentions.
• Collaborated with cross-functional teams to develop and execute a comprehensive content marketing strategy, resulting in a 30% increase in website traffic and a 20% increase in leads generated.

• Key Contributions:
• Implemented new office management systems, resulting in a 25% increase in efficiency and a 20% decrease in operating costs.
• Developed and maintained a database of key client information, resulting in a 50% increase in customer satisfaction and increase in sales.
• Coordinated and managed logistics for company events, resulting in successful and well-attended events with positive feedback from attendees.
• Developed and implemented a new employee onboarding process, resulting in a 20% reduction in onboarding time and a 15% increase in employee retention.
• Created and managed budget for the department, resulting in a 15% increase in budget efficiency and a 10% increase in budget utilization.

• Key Contributions:
• Developed and implemented a new customer service training program, resulting in reduction in customer complaints and increase in customer loyalty.
• Created and maintained a customer knowledge base, resulting in reduction in customer service inquiries and increase in customer self-service usage.
• Developed and maintained strong relationships with key customers, resulting in a increase in repeat business and overall customer satisfaction.
• Collaborated with cross-functional teams to resolve complex customer issues, resulting in a 20% reduction in customer churn and increase in customer retention.
• Analyzed customer feedback and data to identify trends and areas for improvement, resulting in increase in customer satisfaction and a 15% increase in customer loyalty.

Master Of Science - Ms, International Marketing

International Baccalaureate Diploma