Renee Stoops Email & Phone Number

Antioch, Ca

Perform all administrative duties for a small property management office including but not limited to: composing letters, emailing, faxing, scanning, answering all phones, data entry and filing. Greet property owners, resident managers, vendors and tenants. Write receipts for tenants for rent and applications; check balances using Property Ware software. Change of ownership for all new and existing properties. Seek monies in collection department for all move-out balances, including evictions.

Brentwood, Ca

Front desk Receptionist duties for a small CPA firm specializing in bookkeeping, payroll and tax returns. Scan all documents into a virtual office environment using Practice CS, FileCabinet CS and UltraTax software. Developing personal relationships with clients and ensuring their needs are met. Managing office calendar using Outlook. Scheduled all appointments for new and existing clients. Using QuickBooks, invoiced clients, process payments and deposit checks at the bank.

Dublin, Ca

All administrative duties for the office: answering phones, scanning, faxing, copying and filing. Change and update mortgagee clauses and send evidence of insurances to mortgage companies and clients via fax or email. Insurance billing/Retention: set up for automatic payments, obtaining new credit card/payment information for NSF/failed authorizations, call clients to make sure they make their payment and policies don’t cancel for commercial and personal lines. Processing payments via credit card/checking account. Responsible for Agent’s calendar, setting up and confirming appointments.

Pleasanton, Ca

Scheduled appointments and procedures for new and existing patients. Verified patient insurance online and on the telephone. Greet, check in and register new and existing patients. Collect co-payments and maintain an accurate cash drawer.

Hayward And Pleasanton, Ca

Processed payments from other insurance carriers and uninsured motorists at the Hayward Branch Claims Office. Type, organize and distribute correspondence for Claims Adjusters and Management. Answer heavy incoming telephone lines and route to appropriate person. Handled monthly and quarterly reports for the Pleasanton Regional Office.

Walnut Creek, Ca

Working for a busy property management company, I worked in the Accounts Receivable Department by assisting homeowners with their dues and posting payments to their accounts. Prepare homeowner dues for daily deposits for the bank courier. Handled demands and change of ownership for title companies. I also worked the front Receptionist desk.

Walnut Creek, Ca

Working for a property management company, answer incoming telephone lines for the President and Property Managers. Assist in daily activities of managing properties. Handled tenants' complaints and irate customers on a daily basis.

Pleasanton, Ca

Using a Dictaphone, transcribed and assembled appraisal reviews and invoice processing. This was a part-time job while attending school.

Pleasanton, Ca

Assist Managers in an executive environment at the Regional Office. Answered busy telephones and took messages. Created and calculated monthly and quarterly reports for Management.

Certificate, Medical Assistant

No Degree, General Courses

High School Diploma