* North Americas Privacy lead driving implementation and compliance; CIPP-US Trained* USA, Canada, LATAM privacy development and implementation* Americas Data Subject Rights, Data Flow Mapping & Classification, Process & Assets identification collections* Manage Day-2-Day operations and collaboration efforts across global teams* Onetrust Americas Lead (certifications)

* Americas Program Management Office Owner* Executive Global Projects consolidation ownership* Vendor IT cost analysis and reduction (>50%)* Steering Committee reviews and validation* Global Project communications and plans (Microsoft Suite, PowerApps, PowerBI, Teams)* Manage Americas large Projects (USA, Canada)* Global Process improvements and efficiencies

IT/Marketing PM Sales Force.Com Marketing Cloud* Program led efforts for New SAS: Sales Force Marketing Cloud implementation * Partnered with both Business and IT Senior Executives along with Product Owner and SCRUM team, on day-to-day planning of requirements, risk, deliverables and schedule. * Validation and consolidation of cross teams’ (SCRUM) deliverables, status, vendor relationship

Medtronic/Heartware MergerAmericas Sales Enablement Operations (M&A efforts) * Re-established Sales Operation after Global Director abruptly resigned* Created new global program deliverables (playbook) supporting day-to-day operations execution* Establish Business Unit into SFDC; requirements, use case, UAT, training, deployment, usage and ROI. * Leading SFDC organizational Management of Change. * SFDC Business Driver, Analytics, Global Sales Quarterly Quota planning, Daily Performance reporting, Compensation measurements and execution, Commissions, Historical view, Account intelligence, Regional Analytics, Change Management. * Power user of Informatica and Business Objects (SAP Web Intelligence). M&A Sales Lead

* Sales Strategy and Enablement Manager driving Revenue, Forecast, Pipeline, Processes, Business Development and Sales shipments. * Responsible for Sales and Customer Services organizations performance and effectiveness, leveraging SAP Business By Design. * Responsible for organizational results of sales team monthly performance, customer success scores, integrating marketing programs targeting growth and expansion.

Accountable for leading/driving worldwide sales PM start-up of growth initiatives, using installed base data to arm sales professionals with deep account intelligence. * Increased revenue by more than 150% yr 1, 195% yr 2 while adding over $2B to pipeline with a >70% close rate.* Led world wide cross business design, development and deployment of sales activities driving organic sales growth via Analytical Technology Refresh discovery. Transforming installed base information into opportunities via Awareness, Advantage and Action. .

* Organizational development, startup, simplification and centralization of Services Renewal efforts. * Implemented a global program (RAPID) of Off-shore analytical team (30 members) targeting top 3100 accounts of yearly Renewals; resulting in three (3) team Global Analytics internal awards – “Innovation Extraordinaire”- given Quarterly; “Team of Legends” and “Lead by Example (Leadership). * Focused on Customer Satisfaction, Cross/Up Selling, Maintaining customer base while consolidating disparate (SAP, EDW...) systems into one holistic view.

Consolidated WW FSI Solutions into one holistic sales execution arm. Improving effectiveness, while increasing communications of new industry solutions resulting in increased pipeline* Oversaw and drove growth in portfolio of programs in “Payments, Core Banking, and P&C/Life”* Designed/delivered over 12 “Industry Sales Growth” Sales training efforts with PSI to HP account teams targeting industry awareness focused on Insurance and Banking industry language

* Merger efforts- Consolidated dispersed global teams into single organizational deliverables* Centralized a portfolio of global programs into one suite of deliverables* Executed flawlessly on expense budget of $12M in operations including Market Intelligence vendors as D&B, Harte Hanks and others targeted customer intelligence and data quality* Collapsed decentralized expenses into a holistic approach resulting in ~$900K saving in 90 days* Drove global sales implementation of a common, global, centralized approach of customer information. Master Data definitions, Global Privacy, Identification (flag and tag), data quality* Established 1st global “Customer Master Council” of peers and subject matter experts from Sales CRM and Marketing, Order Management SAP, Customer CKM, resulting in acceleration and simplification of the global decision making processes

Responsible for driving sales programs and operational improvement processes involving CRM capabilities (Siebel) for North America Sales and Marketing call centers. * Bolstered sales $2M annually by improving Siebel processes Improvements resulted in“Gold Quest” award, given to top 8% of company. First non-quota bearing member to receive award.* Directed external/internal consultants and IT on system design analysis/requirements* Established sales management review board for process improvements and deployments, which led to cost reductions and increased revenues* Key implementer of Compaq’s North America Customer Advocacy center; establishing best-in-class processes for customer escalation to office of the president

* North Americas Premium Implementation Leader* North Americas Remote Support Manager * U.S. North East District Services Manager* Field Customer Support Engineer* Manufacturing Quality Control Test * Manufacturing assembler