Rene Hanford
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Rene Hanford Email & Phone Number

IT Support Technician at Cognitive Systems at Cognitive Systems Corp.
Location: St. Jacobs, Ontario, Canada 5 work roles 2 schools
1 work email found @cognitivesystems.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@cognitivesystems.com
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Current company
Cognitive Systems Corp.
Role
IT Support Technician at Cognitive Systems
Location
St. Jacobs, Ontario, Canada
Company size
48 employees

Who is Rene Hanford? Overview

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Quick answer

Rene Hanford is listed as IT Support Technician at Cognitive Systems at Cognitive Systems Corp., a company with 48 employees, based in St. Jacobs, Ontario, Canada. AeroLeads shows a work email signal at cognitivesystems.com and a matched LinkedIn profile for Rene Hanford.

Rene Hanford previously worked as Information Technology Support Technician at Cognitive Systems Corp. and Information Technology Support Analyst at City Of Guelph. Rene Hanford holds Microsoft Certified Systems Engineer Designation from Computeach College Of Business And Information Technology.

Company email context

Email format at Cognitive Systems Corp.

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{first}.{last}@cognitivesystems.com
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AeroLeads found 1 current-domain work email signal for Rene Hanford. Compare company email patterns before reaching out.

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Profile bio

About Rene Hanford

• Over 20 Years Technical Support Experience • MCSE Certified • Analytical and organized• Problem Solver• Proficient in all Microsoft Operating Systems• AD and Exchange account creation • Bes and iPhone Support• Customer service oriented• Hardware / Software Troubleshooting Skills • Strong Communication Skills• PC and Mac Experience • Demonstrates Leadership Skills• IT Training/Instruction Experience • Strong Work Ethic• Quick learner

Listed skills include Mcse Certified, 14 Years Technical Support Experience, Proficient In All Microsoft Operating Systems, Ad And Exchange Account Creation, and 31 others.

Current workplace

Rene Hanford's current company

Company context helps verify the profile and gives searchers a useful next step.

Cognitive Systems Corp.
Cognitive Systems Corp.
IT Support Technician at Cognitive Systems
waterloo, ontario, canada
Website
cognitivesystems.com
Employees
48
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5 roles

Rene Hanford work experience

A career timeline built from the work history available for this profile.

Information Technology Support Technician

Current
Cognitive Systems Corp.

Waterloo, Ontario, Canada

Oct 2022 - Present

Information Technology Support Analyst

City Of Guelph
  • Acts as second level support for 1000+ users (in person and remotely) to troubleshoot and resolve technical problems
  • Provides excellent customer service to end users, providing advice and solutions that meet their technical needs
  • Exceeds support quota targets on an ongoing weekly basis
  • Continues to receive numerous thank you messages and kudos from end users for support provided
  • Handles escalated service calls requiring more complicated solutions; known as the resource to… Show more
  • Handles escalated service calls requiring more complicated solutions; known as the resource to find solutions to the most problematic technical problems
May 2015 - Jan 2022

It Support Technician

Rebellion Media
  • Provides desktop and server support for an internet marketing firm
  • Creates new user accounts in Active Directory and Exchange
  • Configures desktop phones for new users and supports the devices
  • Completes Microsoft OS migrations
  • Provides desktop support for three locations, supporting both PC’s and Macs
  • Provides support to Blackberry users via Bes and supports iPhone users
Feb 2008 - Jan 2014

Desktop Support Specialist

Citigroup Financial
  • Provided second level technical support to a large financial organization
  • Acted as a key IT resource on company-wide projects
  • Acted in the capacity of senior consultant for more junior IT staff
  • IT lead on an operating system upgrade implementation for all users
  • Recruited, trained and supervised IT Co-op students
  • Personally responsible for senior management’s technical needs, including the CEO’s home office
Oct 2004 - Feb 2008

Technical Analyst

Techmate.Ca
  • Provided emergency remote and on-site IT assistance to small businesses and personal clients
  • Assessed client hardware and software needs, and provided viable solutions
  • Performed IT services across numerous platforms, hardware configurations, and user levels
  • Provided issue resolution with a focus on maintaining client satisfaction
  • Built a loyal customer base through dedication and a proven track record
  • Maintained client satisfaction levels by providing quality… Show more
Dec 2001 - Oct 2004
Team & coworkers

Colleagues at Cognitive Systems Corp.

Other employees you can reach at cognitivesystems.com. View company contacts for 48 employees →

MZ Muzammil Zaman Muzammil Zaman Colleague at Cognitive Systems Corp.Milton, Ontario, Canada, Canada View → KD Kyle Dekker Kyle Dekker Colleague at Cognitive Systems Corp.Kitchener, Ontario, Canada, Canada View → MZ Mikhail Zakharov Mikhail Zakharov Colleague at Cognitive Systems Corp.Guelph, Ontario, Canada, Canada View → HR Hassan Rehman Hassan Rehman Colleague at Cognitive Systems Corp.Canada, Canada View → SR Scott Ruth Scott Ruth Colleague at Cognitive Systems Corp.Greater Kitchener-Cambridge-Waterloo Metropolitan Area, Canada View → RM Ryan Moffat Ryan Moffat Colleague at Cognitive Systems Corp.Toronto, Ontario, Canada, Canada View → SD Stephen Devison Stephen Devison Colleague at Cognitive Systems Corp.Kitchener, Ontario, Canada, Canada View → EC Emilie Cloutier Emilie Cloutier Colleague at Cognitive Systems Corp.Ottawa, Ontario, Canada, Canada View → HB Henri Balikci Henri Balikci Colleague at Cognitive Systems Corp.Canada, Canada View → JL Jason Leeder Jason Leeder Colleague at Cognitive Systems Corp.Kitchener, Ontario, Canada, Canada View →
2 education records

Rene Hanford education

Microsoft Certified Systems Engineer Designation

Computeach College Of Business And Information Technology

Certificate In Law Enforcement

Seneca College Of Applied Arts And Technology
FAQ

Frequently asked questions about Rene Hanford

Quick answers generated from the profile data available on this page.

What company does Rene Hanford work for?

Rene Hanford works for Cognitive Systems Corp..

What is Rene Hanford's role at Cognitive Systems Corp.?

Rene Hanford is listed as IT Support Technician at Cognitive Systems at Cognitive Systems Corp..

What is Rene Hanford's email address?

AeroLeads has found 1 work email signal at @cognitivesystems.com for Rene Hanford at Cognitive Systems Corp..

Where is Rene Hanford based?

Rene Hanford is based in St. Jacobs, Ontario, Canada while working with Cognitive Systems Corp..

What companies has Rene Hanford worked for?

Rene Hanford has worked for Cognitive Systems Corp., City Of Guelph, Rebellion Media, Citigroup Financial, and Techmate.Ca.

Who are Rene Hanford's colleagues at Cognitive Systems Corp.?

Rene Hanford's colleagues at Cognitive Systems Corp. include Muzammil Zaman, Kyle Dekker, Mikhail Zakharov, Hassan Rehman, and Scott Ruth.

How can I contact Rene Hanford?

You can use AeroLeads to view verified contact signals for Rene Hanford at Cognitive Systems Corp., including work email, phone, and LinkedIn data when available.

What schools did Rene Hanford attend?

Rene Hanford holds Microsoft Certified Systems Engineer Designation from Computeach College Of Business And Information Technology.

What skills is Rene Hanford known for?

Rene Hanford is listed with skills including Mcse Certified, 14 Years Technical Support Experience, Proficient In All Microsoft Operating Systems, Ad And Exchange Account Creation, Pc And Mac Experience, It Training/Instruction Experience, Analytical, and Problem Solver.

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