Product Support Engineer
CurrentSupport through tickets to issues related to VTEX Developer Journey products
Jun 2024 - Present
AeroLeads people directory · profile
René Lucena Email & Phone Number
Product Support Engineer
at
VTEX
1 work email found
@vtex.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Product Support Engineer
Location
Recife, Pernambuco, Brazil
Company size
Who is René Lucena? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
René Lucena is listed as Product Support Engineer at VTEX, a with 885 employees, based in Recife, Pernambuco, Brazil. AeroLeads shows a work email signal at vtex.com and a matched LinkedIn profile for René Lucena.
René Lucena previously worked as Technical Account Manager at Vtex and Partner Solution Engineer at Vtex. René Lucena holds Graduação Tecnológica, Analise E Desenvolvimento De Sistemas from Cesar School.
Company email context
Email format at VTEX
This section adds company-level context without repeating René Lucena's masked contact details.
rlucena@vtex.com
79% confidence
AeroLeads found 1 current-domain work email signal for René Lucena. Compare company email patterns before reaching out.
Profile bio
About René Lucena
Estudante de Análise e Desenvolvimento de Sistemas e formado em Comunicação Social - Rádio TV e Internet pela UFPE, mas já me aventurei por diversas áreas. Tenho interesse em engenharia de software, tecnologia e inovação. Meu primeiro contato com programação foi durante a primeira graduação na Apple Developer Academy - UFPE. Desde então venho me aprimorando e atuo no momento como Product Support Engineer na VTEX.
Listed skills include Swift, Scrum, Adobe Photoshop, Adobe Premiere, and 4 others.
Current workplace
René Lucena's current company
Company context helps verify the profile and gives searchers a useful next step.
Vtex
7 roles
René Lucena work experience
A career timeline built from the work history available for this profile.
Technical Account Manager
- Work in technical projects to provide solution architectures for the client in order to achieve best fit between VTEX solutions and their top business goals and priorities;- Respond to requests for technical assistance from support analysts by troubleshooting issues and recommending the appropriate action;- Identify and escalate situations requiring urgent attention as well as documenting the outcome;- Assist in the development and implementation of best practices, processes, and tools to improve the CX Support Team on a continuous basis.
Jan 2023 - Jun 2024
Partner Solution Engineer
Understanding demands through partners tickets and act to solve customers and partners problems by providing the best experience; Analysing and solving complex technical problems and roadblocks around data and applications; Investigating the platform’s technical scenarios to address partner project doubts, working closely with Product Teams to improve VTEX’s tools and products.
Aug 2021 - Jan 2023
Produtor De Conteúdo
Produção e edição de vídeos para mídias digitais e participação da organização de eventos virtuais
Jun 2021 - Aug 2021
Estagiário
Produção e edição de vídeos para mídias digitais e participação da organização de eventos virtuais
Jun 2020 - May 2021
Summer Job Intern
Pesquisa e desenvolvimento da solução "Tu viu?" para o Sistema Jornal de Commercio de Comunicação
Jan 2020 - Feb 2020
Desenvolvedor Para Ios
Desenvolvimentos de soluções utilizando sistemas Apple. Soluções desenvolvidas com linguagem de programação Swift, metodologias ágeis (SCRUM, Kanban), design thinking, entre outras tecnologias. Desenvolvimento intensivo de novas habilidades por meio de treinamentos e CBL.
Feb 2018 - Dec 2019
Team & coworkers
Colleagues at VTEX
Other employees you can reach at vtex.com. View company contacts for 885 employees →
KG
Kiersten Gutierrez
Colleague at VtexDhaka, Bangladesh
View →
FC
Francisco Cornejo
Colleague at VtexArgentina
View →
DC
Diana Carolina Guerrero Sánchez
Colleague at VtexColombia
View →
JP
Juan Pablo Ramírez Valbuena
Colleague at VtexBogota, D.C., Capital District, Colombia
View →
VM
Vitor M. Mascarenhas
Colleague at VtexRio De Janeiro, Brazil
View →
AZ
Andres Zuluaga Velez
Colleague at VtexMedellín, Antioquia, Colombia
View →
RG
Raísa Gomes
Colleague at VtexRio De Janeiro, Brazil
View →
RB
Raíssa Batista
Colleague at VtexJoão Pessoa, Paraíba, Brazil
View →
SB
Sebastián Betancourth Uribe
Colleague at VtexArmenia, Quindío, Colombia
View →
LX
Luiz Xavier
Colleague at VtexRio De Janeiro, Brazil
View →
Kiersten Gutierrez
Colleague at VtexDhaka, Bangladesh
View →
FC
Francisco Cornejo
Colleague at VtexArgentina
View →
DC
Diana Carolina Guerrero Sánchez
Colleague at VtexColombia
View →
JP
Juan Pablo Ramírez Valbuena
Colleague at VtexBogota, D.C., Capital District, Colombia
View →
VM
Vitor M. Mascarenhas
Colleague at VtexRio De Janeiro, Brazil
View →
AZ
Andres Zuluaga Velez
Colleague at VtexMedellín, Antioquia, Colombia
View →
RG
Raísa Gomes
Colleague at VtexRio De Janeiro, Brazil
View →
RB
Raíssa Batista
Colleague at VtexJoão Pessoa, Paraíba, Brazil
View →
SB
Sebastián Betancourth Uribe
Colleague at VtexArmenia, Quindío, Colombia
View →
LX
Luiz Xavier
Colleague at VtexRio De Janeiro, Brazil
View →
3 education records
René Lucena education
Graduação Tecnológica, Analise E Desenvolvimento De Sistemas
Graduação, Rádio, Tv E Internet, 9,45
Especialização, Tecnologia, Inovação E Inteligência, 9,4
FAQ
Frequently asked questions about René Lucena
Quick answers generated from the profile data available on this page.
What company does René Lucena work for?
René Lucena works for VTEX.
What is René Lucena's role at VTEX?
René Lucena is listed as Product Support Engineer at VTEX.
What is René Lucena's email address?
AeroLeads has found 1 work email signal at @vtex.com for René Lucena at VTEX.
Where is René Lucena based?
René Lucena is based in Recife, Pernambuco, Brazil while working with VTEX.
What companies has René Lucena worked for?
René Lucena has worked for Vtex, Viitra, Viitra Inovações, Cesar, and Apple Developer Academy | Ufpe.
Who are René Lucena's colleagues at VTEX?
René Lucena's colleagues at VTEX include Kiersten Gutierrez, Francisco Cornejo, Diana Carolina Guerrero Sánchez, Juan Pablo Ramírez Valbuena, and Vitor M. Mascarenhas.
How can I contact René Lucena?
You can use AeroLeads to view verified contact signals for René Lucena at VTEX, including work email, phone, and LinkedIn data when available.
What schools did René Lucena attend?
René Lucena holds Graduação Tecnológica, Analise E Desenvolvimento De Sistemas from Cesar School.
What skills is René Lucena known for?
René Lucena is listed with skills including Swift, Scrum, Adobe Photoshop, Adobe Premiere, Adobe Illustrator, Adobe After Effects, Microsoft Office, and Sony Vegas.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the René Lucena you were looking for.
View similar profiles
