René Nicolai

René Nicolai Email and Phone Number

Principal @ Bright Digital
Groningen, GR, NL
René Nicolai's Location
Greater Groningen Area, Netherlands
René Nicolai's Contact Details

René Nicolai personal email

n/a
About René Nicolai

CRM excellence is comprised of a highly driven team of people with a true passion for CRM. For over 30 years, our focus has been on organizing and applying customer-centric business practices to help our clients build and develop valuable relationships.As a Technical CRM Consultant and CRM Solution Architect, I am involved in the selection and implementation of CRM software for various CRM excellence clients, ensuring efficient handling of business processes. I provide advice on the system that best fits the situation and am responsible for the technical implementation. This also means that the CRM system integrates well with other software used within the organization and that the user interface meets the client's needs and situation.Specialties:- CRM processes- CRM software selection- CRM implementation- CRM interfaces

René Nicolai's Current Company Details
Bright Digital

Bright Digital

View
Principal
Groningen, GR, NL
Website:
crmexcellence.nl
Employees:
5
René Nicolai Work Experience Details
  • Bright Digital
    Principal
    Bright Digital
    Groningen, Gr, Nl
  • Crm Excellence
    Crm Solution Architect
    Crm Excellence Nov 1999 - Present
    Netherlands
    Co-founder and shareholder of CRM excellence. CRM project leader, solution architect, and technical specialist in Customer Relationship Management with focus areas in CRM software, CRM implementation and CRM processes.Winning, retaining, and maintaining customers. That is what Customer Relationship Management (CRM) is all about. To achieve this, your CRM strategy must be embedded within your organization. CRM excellence offers a range of CRM services to support this, from developing your CRM strategy, providing CRM advice, to executing CRM projects. Naturally, CRM software selection is also part of this process.CRM excellence collaborates with you on projects where the agreed-upon result is the benchmark. Your CRM strategy is or will become the guiding principle. As a result, your investments in your commercial and service-oriented organization will visibly generate returns.
  • Fueld
    Solution Architect
    Fueld Jun 2018 - Present
    Groningen, Nederland
  • Tvm Verzekeringen Via Crm Excellence
    Technical Crm Consultant
    Tvm Verzekeringen Via Crm Excellence Jan 2011 - Present
    Hoogeveen Area, Netherlands
    From CRM excellence, working as a Technical CRM Consultant at TVM Insurance for the implementation of a new CRM system, SageCRM, for the entire commercial division of the organization. To help TVM become a truly customer-centric organization, CRM excellence brings the CRM strategy to life, embeds the strategy into practice, and implements various CRM improvement processes.
  • Maas Company
    Crm Project Leader
    Maas Company Jun 2014 - Present
    Eindhoven Area, Netherlands
    From CRM excellence, working as a CRM project leader and consultant at Maas International for the upgrade and expansion of the implementation of the Sage CRM system. We are making the implementation suitable for international use so that all branches can utilize the same central CRM system.
  • Kamer Van Koophandel
    Lead Developer
    Kamer Van Koophandel Nov 2008 - Feb 2024
    Utrecht Area, Netherlands
    From CRM excellence, working as a CRM solution architect and consultant at the Chamber of Commerce for the implementation of the Sage CRM system. The (national) implementation is part of a complete overhaul of the Chamber’s systems in line with its strategically chosen customer-centric approach. The system integrates with the trade register, the financial system, and several specific Chamber systems/services, and is made available through a shared service center for all offices.
  • Vcpo Noord-Groningen
    Chairman Of The Supervisory Board
    Vcpo Noord-Groningen Jun 2015 - Mar 2021
    Groningen Area, Netherlands
    The VCPO Noord-Groningen is embarking on a journey towards sustainable quality in the coming years. Parties within and outside the association are collaborating to follow the outlined route, equipped with milestones. The population decline presents us with (financial) challenges that we must turn into sustainable, quality education for our children.
  • Vcpo Noord-Groningen
    Member Of The Supervisory Board
    Vcpo Noord-Groningen Mar 2013 - Jun 2015
    Groningen Area, Netherlands
    The VCPO Noord Groningen aims to ensure that children of primary school age receive high-quality Christian education close to home in Noord-Groningen. The current population decline in the region makes this goal a real challenge, which the School Association is taking on with both hands.
  • Abvakabo Fnv Via Crm Excellence
    Technical Crm Consultant
    Abvakabo Fnv Via Crm Excellence May 2010 - Mar 2013
    Zoetermeer Area, Netherlands
    From CRM excellence, working as a Technical CRM Consultant at Abvakabo FNV for the implementation of a new CRM system, Sage CRM, to replace Abvakabo’s current membership system. CRM excellence also contributes to ABVAKABO's customer-centric approach, which aims to attract new members and retain existing ones. Contributing to process optimization and the deployment of Sage CRM in this context is also part of the project scope.
  • Syntens Via Crm Excellence
    Technical Crm Consultant
    Syntens Via Crm Excellence Jul 2011 - Jul 2012
    Utrecht Area, Netherlands
    From CRM excellence, working as a Technical Consultant at Syntens for the implementation of a new CRM system, SageCRM. The technical challenge is to ensure an implementation that will eventually align with that of the Chambers of Commerce, as the Chamber of Commerce and Syntens are expected to collaborate more closely or even merge.
  • Amyyon B.V.
    Manager
    Amyyon B.V. Jan 1997 - Nov 1999
    Groningen Area, Netherlands
    Manager of technical implementation department
  • Amyyon B.V.
    Consultant
    Amyyon B.V. Feb 1994 - Dec 1996
    Groningen Area, Netherlands
    Designing, developing and implementing Amyyon CRM system

René Nicolai Skills

Crm Management Consulting Ict Prince2 Process Management Sage Crm Operations Management Information Management Project Management Business Analysis Business Process Change Management Business Intelligence Microsoft Crm Business Strategy Itil Coaching Business Process Improvement It Service Management Customer Relationship Management Erp Interim Management It Management It Strategy Requirements Analysis Pre Sales Dutch Cms Program Management Social Media

René Nicolai Education Details

  • Wagner & Company
    Governance Training For Supervisory Board Members & Executives
  • Hunzecollege
    Hunzecollege
    Intermediate Vocational Education In Business And Administration (Meao)
  • Wessel Gansfort College
    Wessel Gansfort College
    Lower General Secondary Education (Mavo)

Frequently Asked Questions about René Nicolai

What company does René Nicolai work for?

René Nicolai works for Bright Digital

What is René Nicolai's role at the current company?

René Nicolai's current role is Principal.

What is René Nicolai's email address?

René Nicolai's email address is rn****@****ence.nl

What schools did René Nicolai attend?

René Nicolai attended Wagner & Company, Hanzehogeschool Groningen, Hunzecollege, Wessel Gansfort College.

What are some of René Nicolai's interests?

René Nicolai has interest in Education.

What skills is René Nicolai known for?

René Nicolai has skills like Crm, Management Consulting, Ict, Prince2, Process Management, Sage Crm, Operations Management, Information Management, Project Management, Business Analysis, Business Process, Change Management.

Who are René Nicolai's colleagues?

René Nicolai's colleagues are Douwe Deinum, Samira Khan, Marielle Dellemijn.

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