René Nørager Email & Phone Number

Vejle Area, Denmark

Glostrup, Denmark

Working with customers to help them achieve their goals and also help customers solve their problems fast is actually was my job is all about

Southern Region, South Jutland, Denmark

Working with customers to help them achieve their goals and also help customers solve their problems fast is actually was my job is all about

Dk

SCCM 2012 - OS and SW deployment

Vejle Area, Denmark

IT Architect

As a Technical Account Manager, I handle both moderate and complex support issues with customers by acting as a technical resource / coordinator / problem solver in cooperation with other Microsoft resources to assist customers in the support and implementation of Microsoft solutions".In my role, I have primarily been associated with a number of large Danish companies and partners and my responsibilities, including covered:• Technical presentation• IT Strategy• Drive Microsoft service and support across a various customer segments• Regular meetings with IT managers and IT decision-makers• Incident Management• Presales towards potential customersSignificant results:• High customer satisfaction as well as expansion of existing contracts• Transformation of customers from on premise to cloud solutions• Presales work that has contributed to a yearly steady growth (+15%) of new customers

First year of employment was teaching CA Unicenter TNG at CA/Birkerød.From then on only worked with software and OS deployment using Microsoft SMS 2003 / SCCM 2007.vbscript a lot of software packages. XP / Vista deployment and configuration.

Unicenter TNG consultant.