Rene Roy Email & Phone Number

An experienced leader that utilizes the concepts of emotional intelligence and problem solving skills to manage large successful teams. History of meeting service level agreements and other metrics required. Competent supervisor/manager overseeing corporate trainers that deliver role-specific training for approximately 2,000 new hire employees every 6 months.Encourages professional development by focusing on the key aspects of emotional intelligence, targeted coaching, delivering difficult messages, providing and receiving feedback, de-escalating conflict, and various other strategies necessary to be an effective leader. A strong ability to collaborate with cross functional teams to identify problem areas and a history of finding solutions for improvement.An experienced investigator that observes behavioral issues that result in conflict, low performance, inappropriate work place behavior, and an ability to appropriately document and address such acts. A willingness to partner with other departments such as operations, quality, workforce management, and human resources to create more efficient processes.Has a thorough understanding of ethical conduct and adheres to ISO standards. Willing to do the right thing because it is the right thing to do.

Listed skills include Training, Leadership, Government, Team Building, and 14 others.

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  Florida State University

  Criminology