⁍ Leads a small, dedicated team of expert closed captioners, transcriptionists, stenographers and translators⁍ Provides regulation-compliant transcription and closed captions of the highest standard possible, to help clients break systemic barriers and make audio content accessible for people with hearing loss⁍ Developed several custom applications to improve the quality and efficiency of our services⁍ All services meet the accessibility regulations of the AODA, WCAG 3.0 and the ADA, and ensure the full inclusion of Deaf and Hard of Hearing audiences

⁍ Delivered Services & advocated for Deaf & Hard of Hearing clients⁍ Served at universities & colleges, large conferences & public events, condominium & corporate AGMs, Board meetings, and legal meetings⁍ Transcribed 100+ full university courses, spanning across the Life Sciences, Mathematics, Legal/Paralegal, IT, & Humanities (including Master's Degree-level)⁍ Intensive workload (32+ class-hours weekly)⁍ Highly reputed skills (100-140 WPM), utilizing proprietary software & sophisticated keyboard shortcuts⁍ Delivered live captions, projected to audiences of thousands at Metro Toronto Convention Centre & other large venues

⁍ Produced verbatim transcripts for Deaf & Hard-of-Hearing students⁍ Advocated for students' Accessibility rights via AODA⁍ Served at a dozen campuses with Centennial College, Humber College, Seneca College, & Toronto Metropolitan University⁍ Transcribed several hundred courses in varied programs including Paralegal, Nursing, and Early Childhood Education⁍ Highly-demanded expert within GBC's Senior Notetaking team

⁍ Non-profit organization with two subsidiaries: Make it Natural & Skillseed Village⁍ Mission: Leverage Do-it-Yourself & Do-it-Together activities for social change, health empowerment & community capacity building⁍ Grew to 1000+ members and 50+ volunteers⁍ Make it Natural: Facilitated weekly community-led workshops in DIY Personal Care, Homecare & Cosmetics at York University and downtown Toronto⁍ Skillseed Village: Facilitated community-focused activities such as native habitat restoration, small-scale agriculture, herbalism, construction & reconstruction, based in a 70-acre homestead and Hobby Farm in Mono, Ontario⁍ Oversaw & often performed 10+ roles in the organization