Rene Van Camp

Rene Van Camp Email and Phone Number

Chief Hospitality Officer @ ISS A/S
Atlanta, GA, US
Rene Van Camp's Location
Atlanta, Georgia, United States, United States
Rene Van Camp's Contact Details
About Rene Van Camp

I have crafted a dynamic career as a senior leader in luxury & lifestyle Hospitality, airline management and workplace experience management in North America, South America, Europe, Asia and the Middle East. I have spent 15+ years in operations, progressively managing departments, single unit and multi-unit, international P&Ls up to USD 500M.I have spent 6 years in marketing, specifically in luxury / lifestyle food and beverage concept development and brand management.My background is strongest in strategy iteration and concept development, navigating global matrix organizations. I have a strong passion for designing the customer and employee experience, and I am well versed in managing, influencing and developing high performing teams to execute the vision. I believe in great story telling in everything I do, and in defining and driving purpose in the workplace.

Rene Van Camp's Current Company Details
ISS A/S

Iss A/S

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Chief Hospitality Officer
Atlanta, GA, US
Website:
issworld.com
Employees:
32084
Rene Van Camp Work Experience Details
  • Iss A/S
    Chief Hospitality Officer
    Iss A/S
    Atlanta, Ga, Us
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  • Iss A/S
    Svp - Iss @ Google
    Iss A/S May 2022 - Present
    Atlanta Metropolitan Area
    In my role at ISS i am responsible for supporting our clients and our placemakers in their quest to provide an excellent workplace experience through offering innovative food and beverage solutions as well as forward thinking facilities management opportunities.I work predominantly with one of our largest customers; Google, to deliver an incredible food at work program and to find news ways to tackle the world’s biggest environmental and social sustainability challenges. I oversee a team of approximately 1000 employees and have full P&L responsibility.An important focus in my role is to support the tech industry with the transition to a hybrid workplace and the future of work. I design and develop products and services that make the workplace attractive, for employees to feel happy and seen at work, both in person and on-line.
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  • Delta Air Lines
    Director, Global Airport Service Experience Strategy
    Delta Air Lines Feb 2021 - Apr 2022
    Atlanta, Georgia, United States
    In my role at Delta Air Lines, I was in charge of Global Airport Service Strategy for Delta’s 25,000 airport employees. I developed 4 brand new strategic pillars that help build on Delta's already strong culture of service. The focus is on Service Standards and Service Recognition (Re-invented QA), Service Performance Support, Hospitality (PMO) and Premium Airport Services.
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  • Delta Air Lines
    Director, Delta Sky Club
    Delta Air Lines Dec 2018 - Jan 2021
    Atlanta, Georgia
    I my role as director of DSC, I was responsible for all 54 Delta Sky Clubs globally with 17M visitors per year and $350M+ in revenue. We grew customer satisfaction ratings (Net Promoter Score) by 5 points YOY from 2018 to 2020. We accomplished this through focused and targeted strategy in celebrity chef and mixology programming, hiring, training, and developing our team and strategic service partners (Sodexo Live and Compass Group) for food and beverage business and facilities management. My team focused on creative ways to increase revenues using promotions and maintain profit margin at the same time. I also managed new club development, from concept to completion ($1.5B pipeline).
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  • 360 Dining & Experience
    Sabbatical While Applying For Us Permanent Residency
    360 Dining & Experience Jul 2018 - Dec 2018
    Greater Atlanta Area
    Transitioned to the US for family reasons. Worked on some consultant projects in my specialty area of lifestyle and upscale restaurant and bar concept development with celebrity chef and mixology partnerships.
  • Intercontinental Hotels Group (Ihg®)
    Head Of F&B, Europe
    Intercontinental Hotels Group (Ihg®) Aug 2017 - May 2018
    London, United Kingdom
    Responsible for the development and execution of the F&B strategy of IHG in Europe.700 hotels over 7 brands. Total revenue of $350M in managed hotels.- Development of a franchise restaurant and bar business with a portfolio of scalable concepts; Developed Stock Burger Co and Theo Randall's Italian Kitchen.- Development and rolled out Kimpton Hotels and Restaurants in Europe. Opened Amsterdam and concepted various other key cities in Europe.- Luxury hotel brand concept development with exciting chef and mixology partners for 15 new and refurbishing hotels. - Operational support and P&L oversight for company managed hotels ($350M turnover)- Hotel Indigo Restaurant and Bar development- lead the team responsible for role out of the new Holiday Inn lobby and Express breakfast and All Day Dining formulas.
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  • Intercontinental Hotels Group (Ihg®)
    Head Of Restaurants And Bars Europe, Intercontinental Hotels And Kimpton Hotels And Restaurants
    Intercontinental Hotels Group (Ihg®) Jul 2016 - Aug 2017
    London, United Kingdom
    Responsible for all Kimpton Hotels and Restaurants and InterContinental hotels and resorts Restaurant and Bar activity in Europe, including:- Development of new projects and sites- Concept development for signed new properties and conversions- Pre-opening of new restaurants and bars- 3rd party chef, restaurant and mixology partnerships- Operational leadership including P&L responsibility for Kimpton Restaurants and BarsIn this role, I also lead the following projects and initiatives:- Developement of an online Sales and Marketing toolkit; Revenue and Guest satisfaction driving initiatives for managed hotels- Luxury and Boutique brand team support for rolling out brand initiatives (new SOP's, new brand standards, new products, etc)- Training tool development to support the above
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  • Intercontinental Hotels Group (Ihg®)
    Director Of F&B Operations And Performance Support, Europe
    Intercontinental Hotels Group (Ihg®) Sep 2014 - Jul 2016
    London, United Kingdom
    Responsible for all InterContinental hotels and resorts Restaurant and Bar activity in Europe, including:- Development of new projects and sites- Concept development for signed new properties and conversions- Pre-opening of new restaurants and bars- Culture and People- Operational leadership including P&L responsibility for Kimpton Restaurants and BarsIn this role, I also lead the following projects and initiatives:Development of an online Sales and Marketing toolkit; Revenue and Guest satisfaction driving initiatives for managed hotelsLuxury and Boutique brand team support for rolling out brand initiatives (new SOP's, new brand standards, new products, etc)Training tool development to support the above
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  • Intercontinental Hotels & Resorts
    Regional Hotel Manager, Intercontinental Hotels Dubai Festival City
    Intercontinental Hotels & Resorts Sep 2012 - Aug 2014
    Dubai, Uae
    Responsible for 2 InterContinental hotels in Dubai Festival cityInterContinental Hotel DFC: 498 guest rooms, 4 restaurants including 3 Michelin star fine dining 'Reflets' in partnership with Pierre Gagnaire, the development of a brand new Pierre Gagnaire concept named ‘Choix’, 3 bars and lounges, extensive leisure /spa facilities and the IC Event Centre with significant meeting space and concert venue.InterContinental Residence and Suites DFC:212 hotel apartments near the InterContinental hotel. Partial long stay rental and partial transient hotel use, 1 restaurant, 1 bar, gym and pool facilities.
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  • Hilton
    Director Of Operations - Hilton Shanghai
    Hilton Sep 2009 - Sep 2012
    In Charge of all operating departments and operating support departments of the Hilton Shanghai. 714 guest rooms4 bars/lounges/coffee corner5 restaurants35,000 sq ft spa70,000 covers outside catering annually (F1 Shanghai, ATP1000 and PGA HSBC Golf Classics)Other operating departments Direct supervision of 900 team members
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  • Ihg
    Corporate Food And Beverage Director, The Americas
    Ihg Jan 2008 - Dec 2008
    Greater Atlanta Area
    Responsible for the overall F&B stratgey for corporate owned and managed full service IHG hotels in the Americas region, including InterContinental Hotels and resorts, Crowne Plaza Hotels and Resorts, Holiday Inn Hotels, Hotel Indigo and Staybridge suites.Key Responsibilities include: - (Pre-) Opening of new hotels- chef partnerships,- Financial reporting, - Beverage Marketing, - Concept development- Operational support- Project management- Interim F&B director jobs at InterContinental Buckhead Atlanta and InterContinental Boston150 hotels, 4 Hotel brands, Total F&B revenue $500M
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  • Intercontinental Hotels Group (Ihg®)
    Corporate Beverage Director
    Intercontinental Hotels Group (Ihg®) Jan 2006 - Jan 2008
    Greater Atlanta Area
    Responsible for the Beverage Strategy for corporate owned and managed full service IHG hotels in the Americas region, including InterContinental Hotels and resorts, Crowne Plaza Hotels and Resorts, Holiday Inn Hotels, Hotel Indigo and Staybridge suites.Key Responsibilities include: - (Pre-) Opening of new hotels- Mixology partnerships- Beverage Marketing, - Concept development- Operational support- Project management150 hotels, 4 Hotel brands, Total F&B revenue $500M
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  • Intercontinental Hotels Group (Ihg®)
    Ast F&B Director - Intercontinental Buckhead Atlanta
    Intercontinental Hotels Group (Ihg®) Sep 2004 - Mar 2006
    Greater Atlanta Area
    Pre opening and opening of a 5*, $17M F&B operation. including 5 outlets and 35000 sq ft of banquet space.
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  • Intercontinental Hotels Group (Ihg®)
    Restaurant Manager - Intercontinental The Barclay New York
    Intercontinental Hotels Group (Ihg®) Sep 2001 - Sep 2004
    Greater New York City Area
    Responsible for the food and beverage outlets of the InterContinental the Barclay NYC including all day dining, bar, room service and minibar. Supervision of 60 employees and $5M revenue. Total number of hotel rooms is 680.
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  • Intercontinental Paris Le Grand
    Banquet Manager - Grand Hotel Intercontinental Paris
    Intercontinental Paris Le Grand 2000 - 2001
    Paris Area, France
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Rene Van Camp Skills

Hotel Management Pre Opening Hospitality Food And Beverage Hotels Hospitality Management Resorts Hospitality Industry Restaurants Leisure Banquets Catering Marketing Fine Dining Tourism Corporate Branding Revenue Analysis Food Concept Development Restaurant Management Beverage Marketing Menu Development Rooms Division Opening Hotels Banquet Operations Guest Service Management Front Office Property Management Systems Yield Management Management Pre Opening Experience Revenue And Profit Growth Opera Customer Satisfaction Customer Service Operations Management Wine Training Event Management Marketing Strategy Hiring Budgeting Cost Control Leadership Hotel Booking Sales P&l Management Strategic Planning Micros Creative Concept Design

Rene Van Camp Education Details

Frequently Asked Questions about Rene Van Camp

What company does Rene Van Camp work for?

Rene Van Camp works for Iss A/s

What is Rene Van Camp's role at the current company?

Rene Van Camp's current role is Chief Hospitality Officer.

What is Rene Van Camp's email address?

Rene Van Camp's email address is re****@****ail.com

What is Rene Van Camp's direct phone number?

Rene Van Camp's direct phone number is +4478413*****

What schools did Rene Van Camp attend?

Rene Van Camp attended Hotel Management School Maastricht, Vanderbilt University, Hotel Management School Maastricht.

What are some of Rene Van Camp's interests?

Rene Van Camp has interest in Environment.

What skills is Rene Van Camp known for?

Rene Van Camp has skills like Hotel Management, Pre Opening, Hospitality, Food And Beverage, Hotels, Hospitality Management, Resorts, Hospitality Industry, Restaurants, Leisure, Banquets, Catering.

Who are Rene Van Camp's colleagues?

Rene Van Camp's colleagues are Jennifer Dechamps, Naser Dalipovski, Márk Kovács, Vivian Long, Arun Antony, 林海軒, Raah Martins.

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