Rene Van Popering Email and Phone Number
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As a Solution Consultant/Lead, Product Manager, is how I developed my expertise over the years, Strongly focused and engaged in achieving business goals, being a trusted advisor to my clients, identifying business needs, and map out a recommended strategy of transformation by best practices is critical to success.My solution selling background has been in various territories of SaaS/Prem Enterprise Communication/Contact Center, Network Security Services, Workforce Engagement, Interaction Analytics, and also within the domain of Requirement and Risk Management services. Mainly focused on optimizing business processes by industry-leading SaaS business application services.I like the consultative type of role. So I can use my split personality between value sales and being a technology trusted advisor to define the most profitable transformation to a better place and copy that success to others.
Contexta360
View- Website:
- contexta-solutions.io
- Employees:
- 9
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Solutions Director – Ai Conversation Intelligence And Customer Engagement ServicesContexta360Haarlem, Nh, Nl
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Cx Solutions Director At Contexta360 - Ai Conversational IntelligenceContexta360 May 2021 - PresentAmsterdam, North Holland, NlAs Customer Engagement Professional, solving your customer interaction challenges within the customer journey engagements. We help your business to optimize and secure your customer contact experiences, so your organization can save significant costs and reduce workload and drive better customer services. We do this via our latest-generation AI-fueled Interaction analytics, AI automation and biometric voice identity technologies.
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Senior Solution Consultant - EmeaJama Software Jun 2018 - May 2021Portland, Or, UsAs a Solution Consultant within this role, I was responsible for the digital transformation consulting sales within the EMEA territory. I primarily was focused on engaging with clients to initiate value-driven sales. Leading discovery calls, preparing customized demonstration, and educate new clients during guided trial sessions to identify the business needs and impact.The SaaS Requirement Management business application services allow clients to take out the complexity of development processes, align with regulatory standards and enable development teams to collaborate effectively. As Solution Consultant, I contributed to the technical fit of new opportunities, identifying challenges, preparing industry-specific approaches, and demonstrating a recommended practice to our clients as part of a European Sales team to expand the Jama Services within EMEA and with success. -
Solution Lead & Consultant - Customer Experience Optimization Services EmeaGenesys Oct 2012 - May 2018Menlo Park, Ca, UsAs a Solution Lead, I was responsible for introducing Workforce Engagement services to the EMEA market to expand the Contact Center Services with Workforce Management, Quality Management, and Interaction Analytics services.Within this position, I was responsible for the product launch of SIP Recording, Quality Management, and Interaction Analytics services with the primary task of:- Building a value sale cycle approach and discovery program for the EMEA sales teams- Educating Regional teams and partner alignment for indirect sales channels- Engaging with clients as Subject Matter Expert educating on Workforce Engagement- Support of RFI/RFP activities during the sales cycles across the EMEA region- Defining Roadmap directions with Product Management based upon clients feedback and SME experiences- Developing a best practice use case approach to increase sales velocity- Identifying focused accounts to execute by success metrics and history salesBeing part of the overall EMEA sales team, we did succeed in growing business consistently by having a clear plan of action, could share the success of many clients and became a mature player in the Workforce Engagement Space.During launch and steady growth after, I've contributed to this success. Were Team Play, Having fun, and building a good relationship with your clients was key to this EMEA expansion success. -
Principal Contact Center Workforce Optimization Consultant EmeaGenesys Oct 2011 - Sep 2012Menlo Park, Ca, UsIn this role as principal quality management consultant I was primarily responsible for supporting the EMEA sales and presales teams throughout the sales lifecycle. This included customer meetings, demonstrations, requirements gathering, supporting RFP cycles, value analysis and solution design, as a pre-sales business consultant I worked with a large EMEA customer base to leverage and optimize their investments to assure customer satisfaction through conduction of change management engagements.Daily activities:• Engage in sales and sales engineering teams to the sales cycle performance.• Responsible for interacting with VP and director level audience, facilitating demonstrations, workshops, group work sessions, presentations and meetings to represent the value of genesys quality manager. • Understand customer requirements and gather information in preparation of the deliverable product. • Leading practices of business issues specific to the client organization. • Define, develop and deliver (financial) benefit cases.• Lead installed base optimization efforts on a project by project basis by leveraging the client's initial investment in the solution across multiple areas/functions of their business. • Practice building - work with strategic team to build tools, templates and reusable components to be used on future customer engagements. • Understand product-gaps and future requirements and report them to improve WFO services.
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Pre-Sales Consultant Enterprise Emea Communication & Business ServicesAlcatel-Lucent Oct 2010 - Oct 2011Espoo, Southern Finland, FiSupporting the Alcatel-Lucent enterprise communication services, within this position I’ve been responsible for consulting in voice, application and contact center services out of the EMEA product range and services.As a solution consultant I’ve managed value-added resellers as well as the direct touch sales channels to succeed business opportunity services, beside that I’ll took care of introducing new services into the EMEA market.Daily activities:• Working together with sales teams and business partners to identify and support business opportunities.• Analysis of customer business requirements, strategic goals and trading methods from a technical perspective.• Providing technical designs for proposed solutions including topology, hardware sizing and risks.• Presenting these solutions with business cases to customers or business partners.• Transfer knowledge of Alcatel-Lucent solutions to business partner and end users.• Providing solution & design support to business partners pre- sales for projects.• Maintain critical industry competitive knowledge.• Providing proactive and targeted business development in partner led joint accounts.• Developing materials in line with the specific sales opportunity requirements. -
Sales/Solution Engineer Emea Quality Management ServicesEnvision Inc. Jun 2006 - Sep 2010St. Louis, Missouri, UsResponsible for vendor sales/engineering support to European business partners, in this position I’ve worked closely together with solution selling re-sellers across Europe to sell work force optimization services as quality monitoring, e-learning, work force management and business analytics into the EMEA market.Daily activities:• Product support business partners in EMEA and direct accounts.• Assisting in pre-sales processes and managing existing accounts.• Managing projects requests and system design business partners.• Coordinating product integration and feature/localization request development with us HQ.• Distributing product evolution information across EMEA channels.• Setting up project business cases related to hard- and software investments.• Managing company business scans to advice in contact center work force optimization improvements. -
Product Manager Network Security ServicesNoxs Nov 2005 - Jun 2006BeResponsible for appliance based security product lines supporting re-seller channels in sales and marketing activities to their end customers. Involved in the acquisition of new business channels incorporating additional security services for system integrator's and ISP/Telco industry. -
Product Manager Network & Telecom ServicesEnertel Sep 2004 - Aug 2005NlResponsible for maintaining and developing ISP network services related to data and Telco IP services as well as consulting customer specific needs.Involved in roll out IP Voice and IP Payments for B2B. -
Business Consultant Contact Center & CtiTenovis/Avaya Mar 2003 - Aug 2005Consulting sales and product management for an extensive product portfolio as PBX, Voice response systems, Contact Center Services, VoIP solutions and business management applications.
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Product Manager Contact Center & CtiTenovis Jan 2001 - Feb 2003Responsible for product & sales support specific to Contact Center solutions as well as consulting on communication processes at customer sites. I also played an integral part in promoting the products and a supporting role in sales processes. -
Product Manager Hotel & TradingBosch Telecom Aug 1999 - Dec 2000Responsible for communication services and ICT management in the hotel sector, as interfacing front-office systems and initiating business development for high speed Internet. I was also involved in consultancy in dealing rooms in financial trading sector. -
Field Service EngineerTelenorma/Bosch Telecom Sep 1997 - Jul 1999Fornebu, NoService & support of business communication services, programming and intervention of incidents. Also a recommending role in technical concepts and giving technical support trainings. -
Security Systems EngineerEnai Systems Dec 1992 - Jun 1996Capelle Aan Den Ijssel, NlBuilding up security systems for security control rooms in the Benelux
Rene Van Popering Skills
Rene Van Popering Education Details
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Education & SkillsMisc. Studies & Classes
Frequently Asked Questions about Rene Van Popering
What company does Rene Van Popering work for?
Rene Van Popering works for Contexta360
What is Rene Van Popering's role at the current company?
Rene Van Popering's current role is Solutions Director – AI Conversation Intelligence and Customer Engagement Services.
What is Rene Van Popering's email address?
Rene Van Popering's email address is vp****@****live.nl
What is Rene Van Popering's direct phone number?
Rene Van Popering's direct phone number is (888) 436*****
What schools did Rene Van Popering attend?
Rene Van Popering attended Education & Skills.
What are some of Rene Van Popering's interests?
Rene Van Popering has interest in Yoga, Snowboarding, Environment, In Line, Beach/bbq, High Tech Gadgets, Hiking, The Best Hamburgers Ever, Science And Technology, Classic Dutch Food/fusion.
What skills is Rene Van Popering known for?
Rene Van Popering has skills like Solution Selling, Pre Sales, Unified Communications, Telecommunications, Enterprise Software, Management, Call Centers, Product Management, Ivr, B2b, Managed Services, New Business Development.
Who are Rene Van Popering's colleagues?
Rene Van Popering's colleagues are Lucas Rabelo, Shirlyn Culanag, Anette Nagel, Richmond Paul Alba, Roberto Schiavone, Kenneth De Mesa, Tessel Wisman.
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