Renhe Pang Email & Phone Number

I am Application Support Specialist with a background in data maintenance and program management. Proficient in various systems and tools.SAP Management:- Proficient in SAP 4HANA/BW/SAC/PO/PI, providing comprehensive support for SAP products.- Responsible for monthly SAP patches, updates, and documentation to optimize processes and performance.Identity and Access Management (IAM):- Collaborated with Accenture to customize Identity Management (IDM) for enhanced security.- Provided technical support and user management for IDM, ensuring data consistency with LDAP integration.- Implemented LDAP strategies for user unification, removing non-compliant users and objects.Microsoft Technologies:- Skillful in utilizing Microsoft SharePoint and Power App for custom application development and digitizing workflow processes.Salesforce Administration:- Administered Salesforce, conducting User Acceptance Testing (UAT) in the development environment.- Collaborated with OSF to fulfill and customize requests, ensuring optimal Salesforce functionality.Collaborative IT Projects:- Partnered with Accenture and OSF to address data inconsistency issues arising from customization in IDM.- Developed company-specific applications and digitized workflows using Microsoft SharePoint and Power App.I am passionate about providing exceptional application support and continuously seek opportunities to enhance systems, improve processes, and contribute to the success of the organization.