Renice Carter Email & Phone Number

Virginia, United States

Richmond, Virginia, United States

Evaluation scope includes achieving accuracy criteria and production goalsWithin evaluation scopeScore agent QA measurement Write agent coaching feedback that provides Supervisors with actionable itemsComplete Voice of QA(VOQA) while also being aware of brand initiatives and spotting trends, plus important business insights outside of the VOQA scopeReport any training or content gaps through the appropriate channels to ensure agents are equipped with the correct knowledge at all timesBe integral to agent readiness by supporting the Nesting Program and ensuring all critical feedback is provided for both the Nesting team and TrainingParticipate in internal and external calibrations to ensure full alignment across the businessIdentify through call listening Mission Moments for Marketing resources

Richmond, Virginia, United States

Respond promptly, courteously, and knowledgeably to technical support inquiriesProvide top-tier support to all customers with a goal of first call resolutionEducate customers on system installation/use, and assist in troubleshooting Utilize prior customer support experience to enable customer success and happinessUse problem-solving skills to solve customer issues and address concernsOutbound calls to current customers to address issues, when needed

Responsibilities Provide prompt, courteous Guest service and assistance to all Guests. -Operate equipment in the respective area. -Set up and breaks down equipment or machinery. -Clean equipment or machinery. -Maintain clean work area. -Stock the line with food services items prior to and throughout service. This includes arranging the food attractively and labeling food items when necessary. -Portion plates and garnishes food throughout service. -Portion by using appropriate serving utensils. -Communicate with production cooks and supervisors of the need for back-ups or substitutions when food supply is low. -Return all planned over products to the kitchen after service. -Communicate student commentary to management. -Perform a variety of food preparation duties other than cooking that a lead or manager may request. -Understand and comply with government health food service regulations. Setup and break down events we have during the school year

Healthcare Services Perform defined work routines, using various dietary utensils, supplies and equipment as assigned by the Dietary Manager. • Meet scheduled meal and snack times • Provide assistance to the cook in the preparation and service of meals. • Follow cleaning schedules and perform cleaning duties as scheduled. • Assist in arranging tray cards, loading food carts, and serving meals. Answering phones calls fast and accuracy with a positive attitude and giving the customer correct information. Have data entry experience such ad keying in menu and new patient information. Putting in plastic ware, full liquid restriction, and allergic reports. Communicate with Nutrition Assistant about special patients that need special attention.

Richmond, Virginia Area

Retail Be able to work long hours, holidays, and big events. Enthusiastic, friendly, energetic, outgoing, and flexible. Ability to multi-task, work as part of a team, strong communication skills, interpersonal, and well organizational skills. 10-Key, multitasking and answering phones. Meet and make a connection with each customer, ask question, listen and meet customers needs. Inspire to buy more product, celebrate the purchase with the customer, maintaining selling floor, stock room and have knowledge of product.