Renita Mcclain work email
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Renita Mcclain is a Corporate Group Sales Manager at Houston CityPlace Marriott at Springwoods Village. She possess expertise in sales, hotels, event management, customer satisfaction, leadership and 12 more skills. Colleagues describe her as "Renita is extremely organized, detail oriented and helpful with her clients as the Crowne Meetings Director. Renita has worked for me in several different capacities and has always been a true professional that will get the job done and done accurately. She is a valuable asset to any sales/catering team."
Houston Cityplace Marriott At Springwoods Village
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Corporate Group Sales ManagerHouston Cityplace Marriott At Springwoods VillageHouston, Tx, Us
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Director Of SalesAvion Hospitality, Home2 Suites Houston Energy Corridor Sep 2024 - Present
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Corporate Group Sales ManagerAimbridge Hospitality, Houston Cityplace Marriott At Springwoods Village May 2022 - Sep 2024
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Senior Catering ManagerAimbridge Hospitality - Embassy Suites Houston Energy Cooridor Aug 2017 - Jul 2022
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Catering Sales ManagerAimbridge Hospitality, Doubletree By Hilton Greenway Plaza Dec 2013 - Aug 2017Soliciting local companies and organizations for catering functions, providing catering/banquet services to groups with meeting room and catering needs, and overseeing the servicing of clients. Also responsible for meeting or exceeding catering revenues as stated in budget. Finalize all banquet/meeting details for sales bookings.Maintain communication between all departments regarding customer requirements for catering and meeting business.Complete B.E.O.'s for all meeting room functions/catering functions Complete banquet portion of Ten-Day Forecast and Ten-Day Forecast vs. actual comparison.Ensure that the Daily Event List, B.E.O./Guarantee Sheet and Ten Day Event Schedule are generated on a timely basis and ensure accuracy.Maintain regular compliance of meeting set call goals.Meet and greet onsite contactsAbide by Prime Selling Time (PST)
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Crowne Meetings Director / Convention Services ManagerCrecent Hotels And Resorts Jun 2003 - Dec 2013Fairfax, Virginia, UsKey contact for meeting planners upon his/her arrival at hotel and throughout eventConduct debrief meeting at conclusion of event with client ensuring billing accuracyEnsure all aspects of meeting are delivered as per contract and to customer’s satisfactionEnsure food/beverage minimum, final guarantee, guestroom block and attrition policies are enforcedBuild rapport and maintain relationships with internal and external customersImmediately resolve customer issues, concerns or complaints to meeting planner satisfactionPromote ideas persuasively and negotiate mutually beneficial solutions to problemsLead pre and post convention meetings with department heads and clients respectivelyDirect banquet event order meetings with operations department daily Manage MSTS (meeting satisfaction tracking system) program and maintain above average guest scores / Brand Champion program leaderOutstanding Associates Award, Manager of the Quarter -
Crowne Meetings DirectorCrowne Plaza Northwest Brookhollow 2003 - Dec 2013
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Customer Service Representative / Office ManagerSixt Rent-A-Car Aug 2001 - Jan 2003Handled all phone inquiries and quotes / coordinated and entered all car reservations Bookkeeping: deposits, credits, cash flow and refundsExecuted daily transaction depositsProduced all end of month reports as well as filing, faxing and other clerical dutiesSettled account discrepancies and complaints ensuring completed customer satisfactionInspected vehicles prior to leasing and upon return / Maintained fleet inventory
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Sales Administrative AssistantWyndham International Oct 2000 - Jun 2001UsSupported two managers and one directorAnswered incoming calls for sales department up to 12 linesNoted pertinent information for inquiries for sales managersComposed contracts, proposals, thank you letters and other customer correspondenceWelcomed and assisted clients Assisted in marketing and promotions as well as filing, faxing and other clerical duties
Renita Mcclain Skills
Frequently Asked Questions about Renita Mcclain
What company does Renita Mcclain work for?
Renita Mcclain works for Houston Cityplace Marriott At Springwoods Village
What is Renita Mcclain's role at the current company?
Renita Mcclain's current role is Corporate Group Sales Manager.
What is Renita Mcclain's email address?
Renita Mcclain's email address is rm****@****rco.com
What is Renita Mcclain's direct phone number?
Renita Mcclain's direct phone number is +170327*****
What skills is Renita Mcclain known for?
Renita Mcclain has skills like Sales, Hotels, Event Management, Customer Satisfaction, Leadership, Management, Event Planning, Hotel Management, Social Media, Sales Management, Customer Service, Hospitality Industry.
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