• Coordinate and oversee the end-to-end transportation of goods to ensure timely and efficient delivery.• Prepare, verify, and manage essential documentation to meet regulatory and compliance standards.• Act as the primary point of contact for clients, providing real-time updates, resolving inquiries, and addressing service concerns.• Communicate effectively with carriers, service providers, and vendors to secure transportation services and maintain strong relationships.• Identify, troubleshoot, and resolve issues in the shipping process to prevent delays and maintain operational flow.• Conduct quality inspections to ensure shipments meet industry standards and client expectations.• Monitor and control transportation expenses to stay within budget and optimize cost efficiency.• Evaluate and mitigate transportation risks to ensure the safety and security of shipments.• Utilize technology and logistics management tools for real-time tracking, monitoring, and data analysis of shipments.• Lead, mentor, and manage operations team members to maintain high-performance standards and ensure cohesive teamwork.• Continuously assess and improve operational processes to increase efficiency and enhance service quality.• Stay informed on the latest transportation regulations, compliance standards, and industry best practices.

• Track and coordinate the work of clerical and administrative staff, ensuring all office functions are organized and run efficiently.• Provide flexible executive and administrative support, assisting corporate clients across diverse industries.• Oversee and document visa formalities, as well as manage logistics for shipping, imports, and exports, coordinating with the inventory control and warehouse departments.• Manage accounts payable and receivable processes, including invoice processing, collections, and timely payment reconciliation.• Prepare financial reports and analyses, including balance sheets, income statements, and cash flow statements, to support accurate financial reporting.• Perform general bookkeeping tasks, including account reconciliations, expense tracking, and petty cash management.

• Held various administrative roles, supporting accounts, documentation, sales invoicing, purchase orders, and import documentation, including FIRS, E MIRASAL II, and customs preparation.• Managed incoming and outgoing mail, emails, telephone calls, and other correspondence, ensuring appropriate re-routing and timely responses to executives as needed.• Coordinated with the HR team, providing assistance with HR-related activities and onboarding tasks.• Synchronized office support services, including procurement and facility management, to maintain an efficient work environment.• Greeted visitors and created a warm, welcoming environment for clients, vendors, and guests.• Answered phones, responded to customer and stakeholder inquiries, and directed calls and messages to the appropriate team members.

• Established, maintained, and followed up on the timely completion, distribution, and review of reports,spreadsheets, word processing, database management, and other documents to support effective operations.• Assisted in maintaining the accounting system for various departments, handling accounts receivable, accounts payable, purchasing, travel expenses, personnel records, and other related functions.• Coordinated with other departments and team members to ensure timely, accurate financial reporting and effective communication across functions.• Supported budgeting and forecasting activities, including developing projections, analyzing financial data, and identifying trends.• Conducted research and analysis to identify opportunities for cost savings and process improvements, enhancing operational efficiency.• Prepared financial statements and relevant documentation for audits, regulatory compliance, and management review.

• Monitored key business metrics to analyze long-term profitability trends and industry performance, providing data-driven insights.• Managed internal and client communications, organizing regular meetings to discuss potential improvements and recommending effective solutions.• Oversaw daily operations to ensure efficient and effective business processes, maintaining smooth workflows across functions.• Maintained strong client relationships by responding to inquiries, addressing concerns, and providing support to enhance client satisfaction.• Coordinated with various departments and teams to align on client needs, ensuring timely issue resolution and seamless service delivery.• Tracked and analyzed business performance data, identifying areas for operational improvement and presenting actionable recommendations to senior management.

• Assisted legal teams with document management, including organizing, scanning, and filing legal documents for efficient retrieval and case processing.• Supported case preparation by indexing and maintaining case files, ensuring all documents were accurately categorized and accessible.• Performed data entry tasks, inputting case-related information into legal databases with attention to accuracy and confidentiality.• Coordinated with various departments to facilitate the timely exchange of case-related information, enhancing workflow efficiency.• Managed office supplies, arranged meeting spaces, and ensured a well-organized workspace to support daily operations.• Assisted with basic legal research, gathering information on case law, statutes, and regulatory guidelines to support attorneys and paralegals.• Maintained client confidentiality and followed data security protocols to ensure compliance with LPO standards and legal regulations.