Ren Nunes Email & Phone Number

South Carolina, United States

Greenville, South Carolina, United States

Reporting to the Chief Data Officer, this leadership role oversees, supports, and aligns efforts and methods existing within products and business operations units to manage risk and ensure compliance with respect to models, AI, and data. This role delivers value back to the business by reducing the risk and associated costs of compliance violations and.

Charleston, South Carolina Metropolitan Area

Responsible for building high performing teams, as well as the implementation and oversight of Blackbaud’s data management goals, standards, practices, process, and technologies. This role will lead in organizing and streamlining the process with which data is collected, shared, utilized, protected, cleaned, and stored. Responsibilities:- Drive development.

Charleston, South Carolina Area

Responsible for the execution and maintenance of the data stewardship practice for the Data Intelligence Center of Excellence. This includes gathering and prioritizing customer requirements, defining the product vision & working closely with internal teams to deliver high-quality products that solve real business problems. This position ensures that the.

Charleston, South Carolina Area

Platform Product Manager responsible for enabling and expanding the company e-commerce footprint that powers the Customer Journey.

Charleston, South Carolina Area

Advisor & business partner to multiple cross functional business units and resource groups. Responsible for partnering with business stakeholders to ensure proper prioritization of organizational commitments and capability to deliver on-time solutions. Responsible for all pre-sales consulting requiring a high level of technical aptitude. Formed a new team.

Charleston, South Carolina Area

Led a team of highly specialized systems engineers responsible for the overall success of hosting services for Blackbaud’s flagship solutions. - Successfully implemented numerous improvement initiatives based on ITIL framework. - Established robust capacity management program that ensured systems were capable of operating at levels of high performance.

Charleston, South Carolina Area

• Responsible for hiring and training senior-level technical support associates for a new team focused on the support of the newly created application hosting services offering. Responsible for day-to-day team operations.
• Built world-class team of 6 technical support specialists and established team KPI’s by analyzing team data and identifying key benchmarks.
• Team responsible for maintaining relationships with an expansive portfolio of customers and ensuring their complete satisfaction.

Charleston, South Carolina Area

• Served as Customer Support Manager at Blackbaud, leading teams of customer support associates varying in experience from entry-level to senior. Responsible for coaching, mentoring, and ensuring associates met or.
• Responsible for hiring, training, and ongoing coaching of customer support associates in newly expanded office hub (Indianapolis, IN).
• Established culture of organizational excellence as exemplified by team associates regularly ranking as the top performers across entire customer support department, despite having the lowest tenure.

Master Of Business Administration (M.B.A.)

Bs, Management

Activities and Societies: Phi Sigma Kappa Fraternity