• Resolve data issues and product-related inquiries on a SaaS platform.• Manage requests from US, UK, and APAC region clients through Slack chat support.• Troubleshoot and resolve issues promptly• Utilize Zendesk, Slack, MS Teams, and Jira for efficient ticket management.• Monitor overall team performance and provide training to colleagues to enhance team capabilities.

• Developed and Reviewed Health Safety and Environment Plan and Risk Management Plan comply with the client’s scope of work• Conducted Risk Assessments to evaluate Health, Safety, and Environmental hazards based on severity, Likelihood, Exposure and developed plans for mitigation• Prepared and conducted daily safety speech and accident prevention techniques in safety meeting among the employees• Developed, implemented, and maintained site-specific safety plan, to incorporate scope… Show more • Developed and Reviewed Health Safety and Environment Plan and Risk Management Plan comply with the client’s scope of work• Conducted Risk Assessments to evaluate Health, Safety, and Environmental hazards based on severity, Likelihood, Exposure and developed plans for mitigation• Prepared and conducted daily safety speech and accident prevention techniques in safety meeting among the employees• Developed, implemented, and maintained site-specific safety plan, to incorporate scope, reference standard, safety commitment to PWD, project description, safety policy statement, project characterization, required training plan, hazards communication, job safety analysis, risk analysis, security plan, environmental plan in the work site• Coordinated site-wide safety and equipment requirements and enhance the level of HSE by identifying and controlling possible HSE-related hazards and risks associated with job tasks and equipment • Developed and modified Health Safety and Environment reports and procedures to comply with appropriate and effective requirements of ISO 9001 Certification• Encouraged adherence to safety rules and procedures in worksite Show less

Job Assigned : To implement safety rules as per the QP Refinery guide line.• Plant safety surveillances for identification of unsafe act and unsafe conditions at work site and taking appropriate measures for the rectification.• Given instruction to workers on safe working practices and use of personal protective equipments.• Ensure the documents of safe work permit, safe job plan, confined space entry permit, confined space checklist, confined space emergency plane, general lift… Show more Job Assigned : To implement safety rules as per the QP Refinery guide line.• Plant safety surveillances for identification of unsafe act and unsafe conditions at work site and taking appropriate measures for the rectification.• Given instruction to workers on safe working practices and use of personal protective equipments.• Ensure the documents of safe work permit, safe job plan, confined space entry permit, confined space checklist, confined space emergency plane, general lift plan, critical elevated work fall protection plan, hydro blasting checklist, line of equipment opening , isolation of energized source during work process.• Conducting and Arranging daily safety talk meeting all over workers in the site.• Ensuring regular surveillance of working area and report submitted daily to client.• Imparting training to contractor employees.• Verification of workers training and authorization card during the work process.• Assisting superior in organizing safety promotional programs like seminars, training program, workshop. • Atmosphere Gas Test conducting before starting confined space job and hot work Show less

Job Assigned : To implement safety rules as per the EQUATE guide line.• Not enter the Confined Space, except in an emergency, and then only when it is called for in the emergency and rescue procedure and additional rescue help has already arrived.• Not be assigned any additional duties or tasks which will in any way conflict with my responsibility as a Safety Attendant.• Continuous observe conditions inside and outside the Confined Space.• Continually observe the integrity and… Show more Job Assigned : To implement safety rules as per the EQUATE guide line.• Not enter the Confined Space, except in an emergency, and then only when it is called for in the emergency and rescue procedure and additional rescue help has already arrived.• Not be assigned any additional duties or tasks which will in any way conflict with my responsibility as a Safety Attendant.• Continuous observe conditions inside and outside the Confined Space.• Continually observe the integrity and the proper use of personal protective equipment including respiratory protection, breathing air and any other safety equipment.• Document the status of all people (in or out) to enter the Confined Space.• Monitor the actions of the people in the Confined Space, and in the event of an injury, fie, gas release or other emergency: Shutdown the job, Order the people in the Confined Space out, and If needed, initiate the emergency and rescue procedures and communicate the details of the emergency to the Emergency director.• Allow only authorized entrants to enter the Confined Space and to shutdown the entry and notify the Personnel Issuing the CSE Permit if others attempt to enter the Confined Space.• Document the continuous Hazard Monitoring Results and Continuous recording the gas monitoring inside the Confined Space(H2S, O2, CO, LEL).• Allow the Hot work, when gas test finished(LEL must be 0%). And also available of fire hose, fire extinguisher, fire blankets, proper PPE, barricading with sign boards. Show less

• Conducted plant safety surveillances developed appropriate control measures and report submitted daily• Arranged daily toolbox talk meetings and verified worker's training and authorization cards during the work process in the plant.

• Designing various configurations of Turbine blade for KAVERI engine.• Drafting the structural components of Turbine (HPT and LPT).• Engine Run Performance analysis done by FORTRAN program to find out Efficiency, Pressure ratio, Mass flow function of HPT and LPT of KAVERI engine. • Calculation of Thrust available at different speed of turbine blade and nozzle guide vane with various velocity of air flow plots for KAVERI engine.• Submitted Technical Report on various engine… Show more • Designing various configurations of Turbine blade for KAVERI engine.• Drafting the structural components of Turbine (HPT and LPT).• Engine Run Performance analysis done by FORTRAN program to find out Efficiency, Pressure ratio, Mass flow function of HPT and LPT of KAVERI engine. • Calculation of Thrust available at different speed of turbine blade and nozzle guide vane with various velocity of air flow plots for KAVERI engine.• Submitted Technical Report on various engine build of KAVERI.• Adequate Knowledge in GD & T Show less