Chuan-Tsung S. Email & Phone Number

Nanaimo, Bc, Ca

Qualicum Beach, British Columbia, Canada

🖥 IT & 🗺 GIS The IT & GIS Manager is responsible for managing the Town's IT & GIS projects and ensuring they are executed efficiently and effectively. This includes overseeing IT & GIS staff, managing IT Help Desk, asset management systems, integrating information systems, and optimizing IT infrastructure and cybersecurity. Key responsibilities include:• Conducted a comprehensive infrastructure remediation project, updating servers, fortifying network security, and establishing robust backup systems. • Pioneered Microsoft 365 adoption, progressively streamlining communication and collaboration across the organization while enhancing user security, user experience and cost-efficiency. • Centralization of all municipal asset data into an enterprise geo-database, serving as the single source of truth for the Town of Qualicum Beach. • Migration of work orders system from legacy asset management system to enterprise geo-database and applications, streamlining asset management operations. • Design and implementation of a new work order system and field mobile applications, enhancing analytics and automating asset management tasks. • Creation of dashboards with Power BI and ArcGIS, providing real-time data analytics and visualization capabilities for supervisors and field staff. • Categorization of user needs into distinct tiers for cost optimization and migration of core HR and MIS functions to SharePoint, reducing operational expenses. • Enhanced municipal IT cybersecurity by implementing Multi-Factor Authentication (MFA), DNS Attack Protection, Endpoint Detection and Response (EDR), Password Management, and VPN solutions, coupled with extensive staff training in cybersecurity awareness. • Launched an initiative to incorporate Generative AI in municipal operations, targeting a reduction in manual process requirements and overcoming technological challenges, while boosting efficiency and digital literacy, even with resource constraints.

Parksville, British Columbia, Canada

Renospatial Solutions specializes in seamless integration of industry-leading technologies for enhanced operational efficiency. As a single-person team with a deep understanding of both GIS and IT systems, I focus on uniting ArcGIS Enterprise/Online, Microsoft Power Platform, FME, VertiGIS Studio, Generative AI, Maps APIs and various information systems to streamline workflows and data management for my clients. With a decade of expertise in GIS and IT management, I deliver tailored solutions that not only solve complex challenges but also drive innovation and efficiency in any project.

Victoria, Bc, Canada

🗺 GIS • Led technology transformations through automation, optimizing workflows and significantly reducing manual tasks. • Employed GIS tools such as ArcGIS Pro instead of ArcMap, ensuring spatial data matched the regional district's technological requirements. • Drove the development and maintenance of automation applications within the ESRI enterprise environment using Python and FME with regular updated Parcel Maps BC data, enhancing data management efficiency. • Managed and updated land records using Land Management Systems, emphasizing data integrity and stakeholder accessibility.

Qualicum Beach

🗺 GIS & Asset Management Systems Support• Plays a pivotal role in defining project requirements and processes for implementing new GIS and Asset Management solutions or migrating to alternative systems.• Designs robust municipal GIS frameworks and web-based Asset Management Information Systems to manage diverse municipal assets and utilities.• Seamlessly integrates and refines data from various platforms, transforming it into actionable reporting systems.• Enhances and customizes internal GIS applications to meet multi-departmental needs.• Innovates and deploys solutions based on new or existing data to streamline GIS and Asset Management tasks across departments.• Swiftly identifies and resolves issues impacting GIS and Asset Management systems.• Provides comprehensive training to internal users for maximizing GIS and Asset Management system utility.🖥 Information Technology Support• Coordinates the BC One Call processes, ensuring effective communication and execution.• Advises and trains end-users in optimizing the suite of information technology programs used across the Town.• Engineers system integration solutions, such as incorporating water consumption charts into utility bills.• Explores and evaluates emerging information technologies to bolster existing IT infrastructure, coordinating all implementation phases with the IT Manager.• Collaborates with users to develop customized applications and information systems to address department-specific requirements.• Serves as the Database Administrator, maintaining optimal performance and security.🛰 Field Data Support• Manages the collection, update, and monitoring of comprehensive spatial field data, including utilities, services, and cadastral assets for both the Municipality and public use.• Captures geographic asset data through advanced GPS survey techniques.• Oversees the refresh of service cards and coordinates data collection efforts to ensure accuracy and completeness.

Qualicum Beach

Qualicum Beach, British Columbia, Canada

Qualicum Beach, British Columbia, Canada

British Columbia, Canada

o Develops natural resource management system using Google Earth API, JavaScript, PHP, and PostgreSQL databaseo Sets up web server and database with Linux OSo GaiaStudio Platform for Forest-Modeling & 3D Visualization: http://gaias2dio.com/

Taipei, Taiwan

o Maintains database (Microsoft SQL server) of Navy Human Resource Online Systemo Modifies the Navy Human Resource System, developing and designing new functions of Navy Human Resource Online System (Programing Languages: ASP, ASP .NET, VB script, Fox pro, html, java script, ASP. NET AJAX, AJAX)o Works with colleagues to complete data analysis under the fast-pace environmento Organizes analysis outcomes on pre-established templates for the project group

Advanced Diploma, Geographic Information Systems, With Distinction

British Columbia Institute of Technology (Geographic Information Systems Advanced Diploma-with Distinction).

Bachelor Of Business Administration (Bba), Information Management, With Distinction

Bachelor of Business Administration (BBA-with Distinction) Degree (Information Management) https://www.cs.ntust.edu.tw/index.php/en/

Certificate Course, Local Goverment Services In Bc, B+

Online Course, Technical And Scientific Communication, B+

https://www.sfu.ca/continuing-studies/courses/tcom/technical-writing-concepts-and-practices.html