Renu Tyagi Email and Phone Number

- **End-to-End Sales Management: Oversaw the entire sales lifecycle, from lead generation to closing. Delivered persuasive proposals and presentations to secure new business and drive growth.- **Tender Management: Handled the full tender process, from identifying relevant tenders to preparing comprehensive submissions, ensuring compliance with requirements and maximizing win rates.- **Project Research & Bidding: Conducted in-depth research to identify new opportunities. Managed the bidding process, including preparing proposals, responding to RFPs, and negotiating contracts.- **Client Onboarding & Implementation: Established strong client relationships and led seamless onboarding processes, ensuring efficient implementation and a solid foundation for successful partnerships.- **Strategic Client Growth & Retention: Developed and executed strategies using CRM systems to enhance client onboarding, retention, and account expansion, resulting in higher satisfaction and revenue.- **Content Creation: Produced high-quality content for emails, proposals, and marketing materials. Crafted targeted campaigns and compelling proposals to address client needs effectively.- **Cross-Functional Collaboration: Worked closely with sales, product development, and support teams to deliver integrated, client-focused solutions and foster a collaborative work environment.- **Pipeline & Forecast Management: Managed sales forecasts and aligned strategies with organizational goals, supporting strategic decision-making and market expansion.- **Relationship Building & Account Management: Maintained strong relationships with key stakeholders through proactive account management, enhancing client satisfaction and retention.Tools Used:- **Sales & Research Platforms:** Apollo, ZoomInfo, LinkedIn Sales Navigator, Lusha- **Freelance & Project Platforms:** Fiverr, Upwork,Mailchimp, Brevo

- **Client Relationship Management:** Cultivated and nurtured robust client relationships, addressing their needs with precision and ensuring the highest levels of satisfaction. Delivered exceptional client experiences and strengthened long-term partnerships.- **Strategic Sales Planning:** Formulated and executed comprehensive sales strategies, driving substantial growth and generating revenue exceeding ₹3.5 crores. Implemented initiatives that consistently surpassed targets and fueled business expansion.- **Cold Calling Expertise:** Applied advanced cold calling techniques to effectively generate new leads and opportunities. Proficient in initiating contact with potential clients and converting prospects into valuable customers.- **CRM Utilization:** Leveraged CRM systems such as Salesforce to streamline processes and enhance customer interactions. Utilized CRM tools to track performance, optimize workflows, and drive data-informed decision-making.- **Sales Team Leadership:** Managed and mentored sales teams, consistently exceeding quarterly and annual targets. Conducted regular sales meetings, provided targeted training, and implemented performance enhancement strategies to boost team productivity.- **High-Pressure Performance:** Demonstrated an exceptional ability to achieve weekly targets in high-pressure, performance-driven environments. Thrived in competitive settings and consistently delivered outstanding results.

• Client Collaboration - Worked with clients across industries to create tailored sales solutions that met their specific objectives.• Market Research -Conducted market research to identify new business opportunities and stay updated on industry trends.• Business Development - Identified and pursued new business prospects, driving growth and expansion.• Product Presentations & Training - Delivered impactful product presentations and training sessions for clients and sales teams.• Competitive Analysis - Analyzed market trends, competitor activities, and customer feedback to uncover new opportunities.• Cross-Functional Collaboration - Partnered with marketing and other teams to enhance products and implement effective go-to-market strategies.Tools Used:Salesforce ,HubSpot ,ZoomInfo ,Apollo , LinkedIn Sales Navigator , PowerPoint , Power BI , Google Analytics, Slack

• Social media Marketing- Creatives and video designing and social media management management act• Expert Property Guidance - Provided expert consulting on property investment, sales, and leasing, delivering valuable insights and strategies to clients.• Property Showings & Client Consultations - Organized and executed property showings, open houses, and consultations, showcasing properties and facilitating client decision-making.• Portfolio Management - Managed a diverse portfolio of residential and commercial properties, overseeing all aspects of sales and leasing activities to ensure optimal performance.• Client Financing & Closing - Facilitated client financing processes and ensured smooth, efficient closing operations, enhancing the overall client experience.**Tools Used:Google Ads , Mailchimp , Hootsuite , HubSpot , Meta Manager

• Implemented and oversaw network monitoring solutions, ensuring real-time visibility into network infrastructure health and performance.• Conducted regular system audits, swiftly identifying and resolving network issues to minimize downtime.• Assisted in planning and executing network upgrades and migrations.• Maintained comprehensive documentation of network configurations, changes, and incident resolutions.• Proficient in scripting and automation, particularly in Python.• Generated reports on network performance, identifying trends and suggesting improvements.• Experienced with network monitoring tools such as Citrix, Wireshark, Winfiol, USMS, Solaris, and Wireshark.• Managed projects for Tigo in Tanzania, Ooredoo in Kuwait, and Aircel in India.

• Monitored and troubleshooted network operations, ensuring optimal performance.• Managed network incidents and participated in incident response and resolution.• Implemented performance monitoring and optimization strategies.• Developed and updated comprehensive network documentation, including diagrams and configurations.• Maintained service delivery levels within agreed SLAs.• Led projects for LGI/Ziggo in the Netherlands, Switzerland, Hungary, and Austria, as well as for NII in Peru.• Proficient in tools such as Putty, Netcool, One FM, One TM, BMC Remedy, SolarWinds, OSS RC, U2000, PRS, BOE, OWS, IMS4000, PHP, U2000 RTN, Netboss, WinSCP, and SolarWinds.• Skilled in network monitoring tools (e.g., SolarWinds, Nagios, PRTG), network protocols (TCP/IP, SNMP, DNS), scripting and automation (e.g., Python, Bash), system administration (Linux/Windows), ITIL framework, and incident response and troubleshooting.