Renu Navani Email and Phone Number
Renu Navani personal email
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Expert in customer service, account management and problem solving ability Expert in business process and development of CRM system including analysis, design, development, testing and implementation of software applications Excellent communication, analytical, interpersonal, and presentation skills; expert at managing multiple projects simultaneously
L&T-Cloudfiniti
View- Website:
- lntcloudfiniti.com
- Employees:
- 56
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Dgm Sales Operations Marketing And Bid ManagementL&T-CloudfinitiMumbai, Mh, In -
Agm - Bid Management, Sales Operations & Digital & Channel SalesL&T-Cloudfiniti May 2022 - PresentMumbai, Maharashtra, IndiaLarsen & Toubro has established its first-ever Tier III data centers for their enterprise customers which will provide comprehensive solutions of their end-to-end data center services, with multi-cloud managed and cyber security services aiming at digital transformation integration services and application integration services. Key Responsibilities :* Focussing on streamlining the sales processes, analysing existing processes and identifying bottlenecks, and implementing improvements to enhance efficiency* Setting up key important business processes and aligning the entire team for better productivity and performance* Managing the entire ISO documentation of the sales and operations functions which includes marketing *Supporting the sales team by providing the necessary tools, and resources to improve their effectiveness* implementing, and managing sales-related solutions such as ZOHO CRM tool, and SAP to streamline processes and improve productivity*Collaborating with sales leadership to develop sales forecasts and budgets*Working closely with other departments such as marketing, finance, and delivery operations to ensure alignment and smooth coordination between various functions*Ensuring the customer onboarding process is followed by the team and providing guidance, training, and resources that will help the team maintain better relationships with them. *Developing and maintaining strong relationships with existing customers, addressing customer issues, technical difficulties, or concerns promptly by acting as a bridge between the customer and delivery operations teams, ensuring quick resolution of problems*Gathering feedback from customers and relaying it to the sales team for continuous improvement* Maintain and expand the customer database of prospects and assign it to the team to generate leads* Working directly with top enterprise customers by playing a crucial role in understanding their requirements and deliverables expected by them -
Sales Development Representative - Saarc & ApacMorphisec Mar 2021 - Apr 2022IndiaMorphisec's patented moving target defense technology is designed to provide end-to-end protection against known attacks as well the most sophisticated fileless attacks, in-memory exploits and zero days.• Follow-up on inbound marketing leads and identify qualified opportunities providing appropriate levels of information at the right time for interested prospects• Be responsible for educating and developing prospects leading to hand-off to sales teams• Create target prospects lists and penetrate key accounts• Cold call into prospects generated by variety of outside sources• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle• Profile strategic accounts identifying key individuals, researching and obtaining business requirements and presenting solutions to start the sales cycle• Set appointments for AEs when a lead reaches a qualified stage• Nurture new marketing leads by educating and developing prospects until they are ready to speak with AEs for next steps• Collaborate with sales and marketing team members on strategic sales approach• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in HUBSPOT & CRM applications -
Enterprise Account ManagerTemasys Nov 2020 - Feb 2021Mumbai, Maharashtra, IndiaBusiness Development through direct and corporate channels which include SMEs, Large and Global corporate companies.Identifying and qualifying new leads and generating new business for the company.Adherence to Salesforce and tracking each and every lead in all stages. -
Enterprise Account ManagerPgi Oct 2019 - Nov 2020Mumbai Area, IndiaPGi, is a Global Leader in Audio Conferencing, Web Conferencing and Desktop based Video Conferencing and UCaaS. PGi Services to 75% of Fortune clients and it is a US based company with Headquarters in Atlanta. -
Senior Manager - Sales Operations ExcellenceQuickwork Dec 2018 - Sep 2019Mumbai Area, India* Strategic business tie-ups with various HRMS, FMCGs & payroll vendors for automating their business processes and introducing conversational UI to legacy HRMS solutions through chatbots and AI technology* Generate revenues and enhance growth through collaboration for mutual benefits* Expand high growth markets with value additions focused on simplifying customer interactions and increasing efficiencies* Driving growth of the organisation by expanding various avenues and market segments -
Lead Sales Support & Mis - Data Analysis At Better World Technology Pvt. Ltd.[Zeta]Zeta India Dec 2016 - Nov 2018Mumbai Area, India* Maintaining basic data hygiene in ZOHO CRM in terms of capturing correct fields, formats, correct formula any new additions of module and restructuring the fields* Maintaining MIS reports and data analysis in a comprehensible manner similarly these reports are scheduled on timely basis so that the same can be shared to all the stakeholders of the team * Ensuring that data is validated before sharing with the team- Minimum iterations on data after being shared with the team* Collaborating with tech teams for receiving correct data* Ensures that the deadlines of tasks are maintained in accordance to client/team requests* Draws logical inferences from the data points* Provides insights on trends and patterns seen in the data* Proactively looks for new techniques and metrics that can help in business decision making* Asks right questions or raises logical queries to arrive at meaningful conclusions* Being a team player- always working in tandem with internal and external team members to attain a common objective. * Volunteering additional responsibilities for the betterment of team and earn team's trust* Verifies incentive payouts and reseller commission payouts on monthly basis after checking their closures & users with the help of data received by back-end team* Provides inputs to product teams on anomalies in the data -
Lead Business (Bi) AnalystDirecti Jun 2016 - Nov 2016Mumbai Area, IndiaManaging the business intelligence team and reporting into the chief sales officer of Flock business unit performing number of critical tasks including creating and maintaining reports, modifying processes and updating system requirements to support the sales team This includes high level data analyzing and competition tracking as well. This multipurpose role helps me to work with various systems and database to support a number of reporting and analytical tasks . Responsible for setting up standard operating processes and strategy planning. Creating, analyzing, and validating detailed functional specifications. Identifying and fixing up gaps pertaining to CRM module. Conducting training sessions for the team as and when there is new development in CRM module . Providing regular reports to the management and sales team which helps track business progress like Sales Performance Dashboards, Productivity Tracker and Lead progression module . Preparing monthly business reports and newsletters for the team. Keeping track of all official documentation needed by the sales team to close large deals -
Assistant Manager - Cordination (Sales Operations / Logistics / Assistance) /Csr Cordinator - MumbaiPernod Ricard India Pvt Ltd Dec 2008 - May 2016Mumbai Area, India“Pernod Ricard India Pvt Ltd “Assistant Manager – Coordination - Operations - Institutional Sales Division from Dec’08Successfully completed & implemented CRM system for Canteen Stores Department - Sales & Support named CSD Sales Tracker & Sales Reporting SolutionsProactive team member with refined business mind and exemplary people skillsFacilitate a team approach to achieve organizational objectives, increase productivity and enhance team spiritTo Identify areas for increasing sales in various Unit Run Canteens and giving insights to the team in form of monthly reports, quarterly presentations and annual reportsProviding support to the marketing team by giving regular updates on competition activity, branding activities done at the Unit Run Canteens with the end consumer Forecasting lifting plan for the month & Weekly lifting bucket to factoryPlan excise duty and cash flow (UP and Bangalore) and Tracking Indent execution by plant and update sales team on daily basisTake inputs from central logistics on stock availabilityWork towards minimizing outlook variances due to stock mismatch/ stock outQuarterly planning of rolling volume forecast in terms of brand wise volumesAnalyze volume month on month and try to bridge the gap between outlook and actual primary billing done for the monthPreparing user friendly dashboards on Sales / Growth Trends / Industry MixArranging Sales Conferences nationally for the team & Negotiating best hotel deals for the teamMaking Travel arrangements with necessary documentation nationally & internationallyConducting CSR activities - as coordinator run various initiatives like spreading awareness on health hazards caused by excessive drinkingPromoting " DON'T DRINK AND DRIVE" campaign at various locations in MumbaiHelping teams conduct CSR activities at various locations including activities done at NGOs and schools for helping visually impaired students -
Senior ExecutiveTata Teleservices Mar 2007 - Dec 2008o Responsible for preparing daily MIS reports with various levels split in terms of Region/Circle/Segment activations report visa-vise annual operating plano Responsible for publishing productivity tracker at all levels in the team starting from team leader and belowo Identify process bottlenecks and provide solutions by giving regular feedbacks to the team leaders for better improvisation of sales activationso Tracking of field sales representative productivity matrix for distributors in case of individual own and individual paid (IOIP) businesso Develop procedures and standards to enhance ongoing business profits by providing special support to top customers of the company o Maintaining close coordination with the technical team of Cognos BI by enabling activations which gets stuck in the error bucket (which needs to be cleared from various system platforms like Billing/TIBCO/POS/Metasolv) to get reflected into the system for accounting purpose in terms of revenue generation.o Preparation of business intelligence reports based on brand, volume and revenue generated on monthly basiso Reviewing churn analysis on monthly basis and providing suggestive methods to reduce themo Solely responsible for operation of crystal ball portal right from initial stage till the launch phase and conduction of training sessions for all the employees at all levels.o Attending customer queries related billing, tariffs and outstanding and liaising with respective departments to close them -
Mis AnalystReliance Communications May 2004 - Jun 2007o Provided support to the sales team, ensuring all sales and service objectives were met o Worked with new set of reports requested by customers and contributed by developing and implementing them in SAPo Detailed business reports were made and circulated to the core management team based on sales generated for the month, product mix , churn, revenue expected from new accounts on monthly, quarterly basis of each circle at all india levelo Help the management to generate business plans, market reviews, etc and analyzing relevant data, recommending and supporting the implementation of action planso To produce MIS reports on total sales of RIM, FWP and FWT on overall India basis. Handling data flowing in and out from 14 circleso Designed and managed a sales portal that maps the sales of each product. The said portal captures sales circle wise accurately avoiding duplicationo Solely responsible for operation of the portal as head office reserved the rights to collate all sales penetration by circle offices. This data is then appended and circulated to the circle leads o Attending queries related to sales portal by the circle and coordinating with other departmentso Regular follow up’s for Data Management with all the circles and helping them to resolve their problem in terms of getting information from the systems like DSS/PHONEGEN/ADC/RECONo Collating reports sent by all the circles on sales projections and sending it to the superior on weekly basis also generating KAMwise, GSEwise performance sheeto Preparing daily sales report, validation report, various analysis done on data in terms of new customers tapped by the circles and reporting feedback to the management
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Asst ManagerThe Times Of India Jul 2006 - Feb 2007o Analyzed IRS & NRS consumer survey reports of all competition brands with business reports submitted to the seniors on target consumerso Supervising operations and making sure that all the activities relating to publishing of the magazine are executed efficientlyo Liaising with other departments and creating new reports in SAP based on the projections for analytical purposeo Following up with all the branches at all India level for their Month-wise phasing budgets o Updating the broadsheet features and revenue expected to be generated from new business groupso Maintaining a forecast calendar and planning sales strategy for the sameo Preparing ready reckoner, which covers latest news about the division focus for the month targets for the month & top clientso Managing client databases having confidential data of the companyo Providing feedback to the management on the branch performance at all India level -
Sales CordinatorEnkay Telecommunications 2002 - 2004
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Sales CordinatorIngram Micro India Pvt Ltd 1999 - 2002Mumbai
Renu Navani Skills
Renu Navani Education Details
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Commerce
Frequently Asked Questions about Renu Navani
What company does Renu Navani work for?
Renu Navani works for L&t-Cloudfiniti
What is Renu Navani's role at the current company?
Renu Navani's current role is DGM Sales Operations Marketing and Bid Management.
What is Renu Navani's email address?
Renu Navani's email address is na****@****ail.com
What schools did Renu Navani attend?
Renu Navani attended University Of Mumbai.
What are some of Renu Navani's interests?
Renu Navani has interest in Listening Music, Reading.
What skills is Renu Navani known for?
Renu Navani has skills like Product Management, Management, Business Planning, Crm, Analysis, Forecasting, Business Intelligence, Business Process, New Business Development, Project Planning, Sales, Team Management.
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Renu Navani
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