Over 7 years of experience in IT industry including 2 years of experience in Salesforce.com CRM platform includes Administration, Configuration, Implementation, and Support experience. Have excellent analytical, problem solving, communications, management, and interpersonal skills with ability to interact with individuals at all levels and ability to absorb new technology fast. Excellent communication and inter-personal skills, Worked on various salesforce.com standard objects. Have in depth Knowledge and understanding of Salesforce CRM business processes like Forecasting, Campaign Management, Lead Management, Order Management, Account Management, and Case Management. Worked on Classic to Lightning migration process, and have good knowledge about lighting experience, Recently completed developer course need to do certification and have basic knowledge about Apex, Visualforce, Triggers and SOQL.