Renwick Oden Email & Phone Number

Santa Monica, Ca

• Strategic Innovation - Managed portfolio of 4 future thinking teams to ideate, prototype & create next generation technology (AI, chatbots, AR/VR, etc.). Employed various brainstorming methodologies to develop initiatives and North Star Metrics to track success. Managed shared tech and design resources for all teams.• Product Management - Developed multivariate testing plans, resulting in a 36% conversion increase. Managed user testing initiative, providing insight from 60 users per month.• Accessibility Program - Co-managed audit, remediation, training, guideline development, automated/manual QA & reporting of website accessibility improvements, resulting in an 50+% increase in Lighthouse scores. Co-produced a GAAD event, which further increased our scores by 16%.• Mobile First - Developed a company-wide program to educate on the importance of developing with the mobile platform top of mind, improving the mobile experience and reducing the need for redesigns.• Project Management - Milestone & timeline identification, scrums, QA, retrospectives, reporting, release management, functionality deprecation & clean-up, incident management, etc. Assisted in semi-annual project & resource planning.

• Produces web sites of the highest design and with state of the art back-end technology• Provides technical leadership and analysis in office automation to small business users• Automated bookkeeping systems, tailoring for individual needs

Hollywood, Ca

• Managed the migration of products/services to Amazon Web Services (AWS) public cloud, including templates and containers for automated deployments, logging, monitoring, alerting and high availability.• Facilitated cross-functional project kick-offs that encouraged greater ownership among team members, created greater alignment with senior leadership, identified dependencies and risks, and allowed the team to easily estimate milestone completion dates.• Transitioned 3 teams to Agile/Lean methodology. • Organized AWS Community of Excellence to facilitate knowledge sharing across the company. • Co-developed Jira template tickets for other teams to use for self-migration.

Rancho Dominguez, Ca

• Coordinated the efforts of 7 departments to on-board medium sized businesses to an enterprise level e-commerce platform• Documented and standardizing the on-boarding and hand-off processes• Developed a data validator which reduces the data import time by over 98%

• Kept team on track by holding regular Scrum meetings and producing required artifacts• Facilitated resolutions to technical obstacles, keeping 14 developers on task• Developed the QA team, writing test plans and reviewing top browsers on PC, Mac and mobile platforms• Managed Strategic Partner Support team, managing issues and new feature requests for 120+ partners• Managed Customer Service team, handling non-partner related issues• Managed Reputation Management System, tracking data on 1.7M locations• Managed Listings Management System for submitting location updates to 4 base data providers and 2 managed listings providers, on behalf of 37k locations• Mentored teammates in career development• Managed new projects for and maintenance of 16 local directories: yellowbot.com, weblocal.ca, local.bermuda.com, find.hampton.roads and 12 online newspapers• Managed migration of 12 local directories to the Solfo platform from a competitor’s platform• Managed Hosted Web project to automatically create websites based on aggregated data

The Web-Based Point of Sale System provides all the functionality of traditional point-of-sale systems for ticketing, with very little need for on-site maintenance of the product and a dramatic reduction in the training time.Responsibilities:• Managed the Agile development of web-based point of sale system (WPS), deployed in 3 languages in over 2000 outlets in the EU • Managed the rewrite of SOLR Search to be used by all products, reducing development time for each product from 4 months to 7 days.• Closely coordinated the efforts of 9 departments in multiple countries to integrate 5 layers of dependent applications• Managed the development of insurance project, netting over $.5m daily and deployed in 7 countries• Instituted a process to track code that falls under PCI compliance and internal audit guidelines• Co-developed “event programming” training program for developers• Instituted a Mini-Tech Summit within the department for knowledge sharing

Product Verticals included:• Client Extranet• Client Reporting• Event SubmissionThrough daily interactions with product managers, developers, system and database administrators, contractors, and users throughout the world, I managed the regular development of new Client Centers and the maintenance of existing ones. Worked closely with developers and system administrators to ensure real-time reporting of millions of transactions per day. During the development/migration of the event submission tool, I evaluated enhancement requests to determine priorities.

• Developer on a brandable, discreet ticket distribution program which generates $100k annually from otherwise unsold inventory • Developer on a wireless alert system which generated 19k messages with the first 3 weeks• Developer on an auction system that generated over $17m, within 3 yrs, selling up to142% over face value• Developer on a ticket sales application, allowing client to capture of secondary market revenues

• Performed data & systems integration/analysis for a $2m start-up• Evaluated products for systems integration

Education record

Bachelor Of Science (Bs)

Education record