Renz Joel Arellano Email and Phone Number

● Conducted initial phone screens to create shortlists of qualified candidates● Screened resumes and job applications● Organized job listings● Researched and identifying candidate Managing interview screenings.● Applied expertise and knowledge in sourcing candidates worldwide via a variety of direct● sourced methods including advertising, LinkedIn, social media and headhunting.● Active involvement in shaping the candidate journey from screening and interviewing through to providing feedback and negotiating offers of employment.● To reduce agency recruitment spending by using direct sourcing methods to source candidates.● maintained excellent working relationships with hiring leaders, employees and candidates.

● Answered customer inquiries ranging from their service, bill, account status, payment history, order status, etc.● Provided basic support and troubleshooting with handsets and other hand held devices.● Processed phone bill payments from customers calling in.● Deescalated and resolved threat calls, FCC complaints, BBB complaints, etc.● Assisted customers calling in to set up payment arrangements for their phone bills.● Checked for customers’ upgrade eligibility and/or additional line eligibility.