Technical Support Engineer
Current- Taking immediate action to resolve technician concerns and assuming accountability for resolution.- Provide timely and effective resolution and support to solar technician throughout the post-install and ownership journey- Educate Technicians about overall solar system health and provide insights for next issue avoidance.- Leverage business tools, data, and analytics to access solar system information and interactions, including details, performance, installation history and maintenance records, allowing for personalized and context-based service and experience.