Community Engagement | Relationship Building• Responding to, resolving & providing solutions to a wide range of resident matters in the community – including inter department & community services communications • Canvassed voters personally & telephonically; building relationships and sharing political party initiatives, challenges & successes, generating & gathering interestAdministration• Analysing of reports & identifying areas of concern with appropriate departments• Ensuring audit trails & system updates pertaining to communication, engagement & conflict resolutions within the community, ensured integrity & accuracy of the database• Ensured that all street & road work projects were running to plan, monitored project timelines & communicated with contractors• Amended a diverse range of policies, providing in-depth commentary• Responded to and/or directed all incoming mail, emails & incoming telephone callsEvent Planning & Management• Full event function management for all political events – calendar & campaign management• Coordinated & gathered availability from volunteers to attend events & man the stands• Led logistics planning, ensuring coverage across the area with appropriate marketing collateral available• Generated, sent & gathered invite RSVP, set up & clean up management after each eventCommittee Contribution | Participation• Human Resources – active participant & thought leader relating to local council HR policies – changes / updates / policy renewal & reviews from discussions to conclusions & approval by the council board• Additionally, also serving on the sports, arts & culture portfoliosAchievements• Researched, identified & closed various loopholes within council financial & asset management policies which reduced theft & embedded improved reporting & monitoring as well as questioned reasons for financial write offs – resulting in policy re-evaluation & improvements

Enjoyed a range of positions initially starting as an elections co-ordinator, promoted to youth community operations manager & then to event manager in 2014Event Management• Full function management of public events & training sessions, with public event footfall of 1000+• Budget management – review & monitored all costs & expenditure with accountability for each events budget & yearly consolidated budget• Sourced & booked guest speakers as well as venues• Managed logistics of set up from transport for speakers & equipment to sound, AV & marketing collateral• Regularly updated volunteer database & booked sufficient volumes of volunteers to support at events, ensuring induction training as well as any health & safety training was updated• Engaged with local council & services to ensure sufficient buses for transport of party members attending, parking, security, medical teams, first aid tents etc were in place• Monitored stalls, selling party collateral – branded caps & bags etc• Arranged catering for smaller events as well as larger town hall events• Communicated with marketing teams & coordinated billboard campaigns in various strategic areas & managed various hoot campaignsAdministration • Responded to, directed, or resolved all incoming email, post & telephone calls, directing callers appropriately or providing resolutions• Collated data gathered from events & updated database with follow up to potentially interested membersYouth Community Operations Management• Worked closely with all local Universities & student party representatives• Created & helped further develop the political brand on campus• Planning events on campus & at town hall, focused on generating interest from students• Managed student protest plans – ensuring all relevant services were notified & protests ran smoothly• Further planned events at University level with extensive communication to various party members, embedding the same, cohesive message by all