Renata Repiska Email & Phone Number

Stockholm, Sweden

Gothenburg, Sweden

Gothenburg, Sweden

Dublin, Ireland

• Dealing with enquiries and reservations in person, on the telephone or via e-mails
• Creating and revising room layouts and coordinating staffing requirements and staff briefings
• Consulting with management to ensure adequate staff members are rostered for duty, and with catering staff to plan the menu
• Following up with clients to arrange payment

Bratislava, Slovakia

• Responsible for the daily operations within the front office
• Performing activities such a check-ins, check-outs, preparing invoices and reports for other departments
• Dealing with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
• Administer all reservations, cancellations and no-shows, in line with company policy
• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while… Show more
• Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities Show less

Bratislava, Slovakia

• Coordinating events up to 80 people, including planning menus, budget, decorations and hiring extra personal
• Planning layout of seating, tables and decoration
• Monitoring of events timelines
• Coordinating of event logistics, including registration and attendee tracking, presentation and materials support and pre- and post-event evaluations

Porto Colom, Mallorca

• Seasonal job in a prestigious golf club in Mallorca
• Carrying out all of the duties in busy environment
• Preparation of the place for golf tournaments, parties and weddings for up to 300 people
• Handling payments transaction and closely cooperate with all members of the team

Bratislava, Slovakia

• Handling mostly inbound calls of german and english speaking customers of the world´s favourite airlines in a fast paced environment
• Resolving customers, providing help on Ryanair website, change of bookings, processing of Refunds etc.
• Cross and up selling of bookings
• First point of contact

Porto Colom, Mallorca

• Seasonal summer job in high volume and fast paced tapas bar and restaurant
• Taking reservation by phone or in person and organising layout of tables
• Carrying out all of the daily routine duties and closely co-operate with head chef
• Handling complains and requests
• Processing payment transaction and doing cash drawer closeout count

Porto Colom, Mallorca

• Seasonal summer job in high volume and fast paced tapas bar and restaurant
• Taking reservation by phone or in person and organising layout of tables
• Carrying out all of the daily routine duties and closely co-operate with head chef
• Handling complains and requests
• Processing payment transaction and doing cash drawer closeout count

Langenargen, Germany

• Seasonal summer job performed in order to improve my knowledge of the German language
• Preparing brakfast buffet and the place for service
• Supporting my colleagues with day-to-day duties and preparing drinks, cocktails and hot beverages

St. Moritz, Switzerland

• Seasonal winter job in one of the best ski resort in Europe
• Carry out all duties as directed by the maitre d’ for the day to day running of the restaurant
• Serving breakfasts and dinners and perform all duties for the day to day running of the restaurant
• Providing guests with a professional, helpful and friendly service
• Co-operating with Head Chef and attending department meetings
• Supporting junior staff

Limassol, Cyprus

• Serving snacks and drinks in bar, lobby and pool area
• Performing station opening/closing and cleaning duties each shift
• Keeping the eating and service area clean and tidy

Dublin, Ireland

• Receiving inbound calls from customers located in Scandinavia in English language and provide them with excellent customer service, answering their questions and dealing with requests
• In addition, making reservations, update travel itineraries and solve problems of individuals and groups
• Providing support and help to travel agencies
• Dealing with large call volumes
• Supporting junior staff

Dublin, Ireland

• Carry out all duties for the day to day running of the restaurant
• Prepare the place for service and perform all duties
• Welcoming guests and provide them with a professional, helpful and friendly service
• Co-operate with head chef and the kitchen team to learn about menu, food preparation and special diet requirements
• Processing payment transaction
• Handle complains, requests and enquiries

Limassol, Cyprus

• Serving snacks and drinks in bar, lobby and pool area
• Performing station opening/closing and cleaning duties each shift
• Keeping the eating and service area clean and tidy

Amsterdam, The Netherlands

• Serving food and drinks
• Performing station opening/closing and cleaning duties each shift
• Keeping the eating and service area clean and tidy
• Greet guests in a professional manner

M.A. In Strategic Management And Innovations, Business/Commerce, General

Comenius University in Bratislava, Slovakia

Global Sales And Marketing

Erasmus Exchange Study Programme September 2011 - January 2012

Bachelor'S Degree, International Management With Focus On German Language

Comenius University in Bratislava, Slovakia. Graduated with B.A. in International Management with focus on German language

Global Sales And Marketing, Hotel Management And Languages (English/German)